TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294018 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
olp23 from
Easy to use and follow
I have been using Turbo tax for 11 years, great product. Seems better each year
Date published: 2022-10-17
Rated 3 out of 5 by
maggieboo from
It messed up my taxes
I added a business expense after I was about done with my taxes. I found a receipt for my cell phone, forgot I had purchased it last year. Looks like I actually added it in already but the wrong amount. Anyway, when I changed to the new higher amount, it actually made my taxes due go up! So just to check things out, I put the lower cost back in, and it added about another $700 to my taxes! I only changed the amount by about $100. So I put my new amount back in, and it took it back down to the first higher amount. I know this may sound confusing, but why did the numbers change, to a higher tax liability when I was added an expense?
Date published: 2022-10-17
Rated 5 out of 5 by
Sameer 77 from
Simple Awesome - Loved it
Step by step workflow based - user friendly and informative as well
Date published: 2022-10-17
Rated 3 out of 5 by
MO nonresident from
TT cannot handle Nonresident Status
My spouse and I maintain separate residences. We each own our own home in the states where we live. Husband lives and works in Georgia for the full year. Wife lives and is retired in Missouri for the full year. Turbotax' Missouri product cannot electronically handle (online or CD disc) the taxes of the nonresident (taxpayer) and resident (retired spouse). Missouri has to be handled manually and USPS mailed to Missouri income tax department. i wish you would fix this.
Date published: 2022-10-17
Rated 4 out of 5 by
NickelandDimeTimeAgain from
Nickel and Dime Time
Turbo Tax - the program - great as always. Nickel and diming for additional state e-filing, after paying extra for the state - no bueno.
Date published: 2022-10-17
Rated 4 out of 5 by
DP Taxes 2021 from
Quite efficient
Efficient, but this posting a review before viewing your tax summary is questionable and inappropriate I did not see option to skip.
Date published: 2022-10-17
Rated 5 out of 5 by
WJC72 from
Extension Review
I was helped by Eric (31-year CPA) who took the time to walk me through the final steps before submitting) Great job Eric Thank you
Date published: 2022-10-17
Rated 4 out of 5 by
Sab2 from
Good product but did not collect all information
OK but frustrating to have to answer 11 questions that should have been taken care of while going through all the forms
Date published: 2022-10-17
Rated 5 out of 5 by
ARAA from
Turbo Tax is Number One!
Turbo Tax is still the best tax software program, and it's even easier to follow and navigate.... it continues to improve.
Date published: 2022-10-17
Rated 2 out of 5 by
ManInManhattan from
PROGRAM GETTING WORST
Just as I was about to send the returns in, my return is being rejected due to Schedule 8812 "AdvPaymentQualChildrenSP should be blank", and three similar requirements. I DO NOT HAVE CHILDREN. So, frustrated and frustrating. I finally had to go thru the whole thing and select that I do not qualify for the Child Tax Credit. THEN, I was allowed to send in my returns. Didn't ask this in previous years. Must be a glitch, or bad programming.
All TurboTax® Offerings Reviews - Page 3633
Date published: 2022-10-17
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
olp23 from
Easy to use and follow
I have been using Turbo tax for 11 years, great product. Seems better each year
Date published: 2022-10-17
Rated 3 out of 5 by
maggieboo from
It messed up my taxes
I added a business expense after I was about done with my taxes. I found a receipt for my cell phone, forgot I had purchased it last year. Looks like I actually added it in already but the wrong amount. Anyway, when I changed to the new higher amount, it actually made my taxes due go up! So just to check things out, I put the lower cost back in, and it added about another $700 to my taxes! I only changed the amount by about $100. So I put my new amount back in, and it took it back down to the first higher amount. I know this may sound confusing, but why did the numbers change, to a higher tax liability when I was added an expense?
Date published: 2022-10-17
Rated 5 out of 5 by
Sameer 77 from
Simple Awesome - Loved it
Step by step workflow based - user friendly and informative as well
Date published: 2022-10-17
Rated 3 out of 5 by
MO nonresident from
TT cannot handle Nonresident Status
My spouse and I maintain separate residences. We each own our own home in the states where we live. Husband lives and works in Georgia for the full year. Wife lives and is retired in Missouri for the full year. Turbotax' Missouri product cannot electronically handle (online or CD disc) the taxes of the nonresident (taxpayer) and resident (retired spouse). Missouri has to be handled manually and USPS mailed to Missouri income tax department. i wish you would fix this.
Date published: 2022-10-17
Rated 4 out of 5 by
NickelandDimeTimeAgain from
Nickel and Dime Time
Turbo Tax - the program - great as always. Nickel and diming for additional state e-filing, after paying extra for the state - no bueno.
Date published: 2022-10-17
Rated 4 out of 5 by
DP Taxes 2021 from
Quite efficient
Efficient, but this posting a review before viewing your tax summary is questionable and inappropriate I did not see option to skip.
Date published: 2022-10-17
Rated 5 out of 5 by
WJC72 from
Extension Review
I was helped by Eric (31-year CPA) who took the time to walk me through the final steps before submitting) Great job Eric Thank you
Date published: 2022-10-17
Rated 4 out of 5 by
Sab2 from
Good product but did not collect all information
OK but frustrating to have to answer 11 questions that should have been taken care of while going through all the forms
Date published: 2022-10-17
Rated 5 out of 5 by
ARAA from
Turbo Tax is Number One!
Turbo Tax is still the best tax software program, and it's even easier to follow and navigate.... it continues to improve.
Date published: 2022-10-17
Rated 2 out of 5 by
ManInManhattan from
PROGRAM GETTING WORST
Just as I was about to send the returns in, my return is being rejected due to Schedule 8812 "AdvPaymentQualChildrenSP should be blank", and three similar requirements. I DO NOT HAVE CHILDREN. So, frustrated and frustrating. I finally had to go thru the whole thing and select that I do not qualify for the Child Tax Credit. THEN, I was allowed to send in my returns. Didn't ask this in previous years. Must be a glitch, or bad programming.
All TurboTax® Offerings Reviews - Page 3633
Date published: 2022-10-17