TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281613 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Very Easy to use with live agent first time working with an agent and it was very smooth. they answered all my questions and helped me file just in time
Date published: 2021-06-14
Rated 5 out of 5 by from Turbo Tax - Woo! Turbo Tax is pretty intuitive and when it's not, they provide a live person to walk you through it. The specialist was friendly and extremely helpful (my taxes were a bit tricky this year due to a state to state move).
Date published: 2021-06-14
Rated 5 out of 5 by from Thanks Turbo Tax Sirirat was very very knowledgeable and very helpful .And also very patient with me.
Date published: 2021-06-14
Rated 2 out of 5 by from Turbo Tax now is a TRAP!! Did not allow me to mail my State return. Tried to lock me into paying extra for filing electronically. Looking for a new preparer next year.
Date published: 2021-06-14
Rated 4 out of 5 by from turbo tax is aeesome paul from turbo tax was great. he responded quick to any questions i had. we texted back and forth for three days and he got my returns done.
Date published: 2021-06-14
Rated 4 out of 5 by from TurboTax Filing The process of filing tax return went ok, but there were a lot of repeat questions and it could be because I did not answer some of the questions correctly. It was also helpful to be able to look at previous TurboTax returns that helped clarify some of the questions.
Date published: 2021-06-14
Rated 1 out of 5 by from Won't buy again if the refinance bug is not fixed It is such a pain to work through the refinance bug in TurboTax, which miscalculated the average mortgage balance when there is more than one 1098 form. Won't use it next year if the bug is not fixed.
Date published: 2021-06-14
Rated 5 out of 5 by from Great process This is the only way I'll ever file my taxes again.
Date published: 2021-06-14
Rated 5 out of 5 by from TurboTax is awesome ! Pat did a fantastic job on my taxes . I really appreciated his professional expertise , he got the job done quickly under a tight timeline .
Date published: 2021-06-14
Rated 5 out of 5 by from Excellent Step-by-Step process!! I really appreciate the step-by-step guidance. It is extremely helpful and detailed.
Date published: 2021-06-14
All TurboTax® Offerings Reviews - Page 364
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very Easy to use with live agent first time working with an agent and it was very smooth. they answered all my questions and helped me file just in time
Date published: 2021-06-14
Rated 5 out of 5 by from Turbo Tax - Woo! Turbo Tax is pretty intuitive and when it's not, they provide a live person to walk you through it. The specialist was friendly and extremely helpful (my taxes were a bit tricky this year due to a state to state move).
Date published: 2021-06-14
Rated 5 out of 5 by from Thanks Turbo Tax Sirirat was very very knowledgeable and very helpful .And also very patient with me.
Date published: 2021-06-14
Rated 2 out of 5 by from Turbo Tax now is a TRAP!! Did not allow me to mail my State return. Tried to lock me into paying extra for filing electronically. Looking for a new preparer next year.
Date published: 2021-06-14
Rated 4 out of 5 by from turbo tax is aeesome paul from turbo tax was great. he responded quick to any questions i had. we texted back and forth for three days and he got my returns done.
Date published: 2021-06-14
Rated 4 out of 5 by from TurboTax Filing The process of filing tax return went ok, but there were a lot of repeat questions and it could be because I did not answer some of the questions correctly. It was also helpful to be able to look at previous TurboTax returns that helped clarify some of the questions.
Date published: 2021-06-14
Rated 1 out of 5 by from Won't buy again if the refinance bug is not fixed It is such a pain to work through the refinance bug in TurboTax, which miscalculated the average mortgage balance when there is more than one 1098 form. Won't use it next year if the bug is not fixed.
Date published: 2021-06-14
Rated 5 out of 5 by from Great process This is the only way I'll ever file my taxes again.
Date published: 2021-06-14
Rated 5 out of 5 by from TurboTax is awesome ! Pat did a fantastic job on my taxes . I really appreciated his professional expertise , he got the job done quickly under a tight timeline .
Date published: 2021-06-14
Rated 5 out of 5 by from Excellent Step-by-Step process!! I really appreciate the step-by-step guidance. It is extremely helpful and detailed.
Date published: 2021-06-14
All TurboTax® Offerings Reviews - Page 364