TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281618 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Just keeps getting better! I have been using Turbo Tax for around 30 years, and it just keeps getting better! I especially appreciate the tax help on the phone when I have questions.
Date published: 2021-04-13
Rated 3 out of 5 by from Needs Better Support for Military Families The site and expert was unable to assist with filing a joint return where one of the filers is in the military, sold a house, moved, purchased another house, and has a spouse that worked in two different states while falling under the MSRRA as a resident of our home of record.
Date published: 2021-04-13
Rated 4 out of 5 by from it can use experts on stand by its good the way it runs. needs to be easier to use
Date published: 2021-04-13
Rated 5 out of 5 by from As great as usual I have used TurboTax for years and plan to continue. Always a great product!
Date published: 2021-04-13
Rated 5 out of 5 by from 8 years strong. No issues and no worries. It is an awesome product. Quick and thorough. Saves a lot of time and give you the assurance you need to know you filed you info properly.
Date published: 2021-04-13
Rated 4 out of 5 by from Turbotax is awesome ! I filed my taxes on Turbotax since 2017 they are awesome great work . thank you !
Date published: 2021-04-13
Rated 4 out of 5 by from 2020 Return Very easy to navigate will continue to use every year
Date published: 2021-04-13
Rated 4 out of 5 by from Well done Very help when things were not moving. They quickly answer my call when I need them
Date published: 2021-04-13
Rated 4 out of 5 by from Super Easy The 1st Tax Expert Failed to contact me back after I provided requested Documents. The 2nd Tax Expert told me that she was unable to File for me. Doing it online with Basic help along the way from tutorials was Super Easy. This is the way I should have started.
Date published: 2021-04-13
Rated 2 out of 5 by from Not Impressed, I wasn't thrilled with it. Time consumiing labor intensive and overpriced for the simplicity of my return. I thought I would save Money using Turbo Tax rather than taking everything to H & R Block as I usually do. Nope. It could have saved numerous unnecessary steps and time. The initial "estimated refund" was same as final, and was about 15 minutes into the process.
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 3630
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Just keeps getting better! I have been using Turbo Tax for around 30 years, and it just keeps getting better! I especially appreciate the tax help on the phone when I have questions.
Date published: 2021-04-13
Rated 3 out of 5 by from Needs Better Support for Military Families The site and expert was unable to assist with filing a joint return where one of the filers is in the military, sold a house, moved, purchased another house, and has a spouse that worked in two different states while falling under the MSRRA as a resident of our home of record.
Date published: 2021-04-13
Rated 4 out of 5 by from it can use experts on stand by its good the way it runs. needs to be easier to use
Date published: 2021-04-13
Rated 5 out of 5 by from As great as usual I have used TurboTax for years and plan to continue. Always a great product!
Date published: 2021-04-13
Rated 5 out of 5 by from 8 years strong. No issues and no worries. It is an awesome product. Quick and thorough. Saves a lot of time and give you the assurance you need to know you filed you info properly.
Date published: 2021-04-13
Rated 4 out of 5 by from Turbotax is awesome ! I filed my taxes on Turbotax since 2017 they are awesome great work . thank you !
Date published: 2021-04-13
Rated 4 out of 5 by from 2020 Return Very easy to navigate will continue to use every year
Date published: 2021-04-13
Rated 4 out of 5 by from Well done Very help when things were not moving. They quickly answer my call when I need them
Date published: 2021-04-13
Rated 4 out of 5 by from Super Easy The 1st Tax Expert Failed to contact me back after I provided requested Documents. The 2nd Tax Expert told me that she was unable to File for me. Doing it online with Basic help along the way from tutorials was Super Easy. This is the way I should have started.
Date published: 2021-04-13
Rated 2 out of 5 by from Not Impressed, I wasn't thrilled with it. Time consumiing labor intensive and overpriced for the simplicity of my return. I thought I would save Money using Turbo Tax rather than taking everything to H & R Block as I usually do. Nope. It could have saved numerous unnecessary steps and time. The initial "estimated refund" was same as final, and was about 15 minutes into the process.
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 3630