TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Very simple setup and easy to use I have used Turbo Tax for a few years now and each year is similarly successful. Turbo Tax's setup is very well laid out and they walk you through everything you need to do.
Date published: 2023-04-10
Rated 5 out of 5 by from Just completed another year of TurboTax happiness! I have used TurboTax for many years and actually enjoy the process of completing my tax returns. Of course, it's more fun when a refund occurs, but I always enjoy the ease and professionalism of TurboTax and my being able to complete my own taxes. I trust TurboTax to be complete and accurate.
Date published: 2023-04-10
Rated 1 out of 5 by from Upcharge you if you don't file when they want you They tell me they are going to charge me one amount when I prepared in March. I held off because I had a couple of things to check. Since I didn't file early they bumped up the charge. Over $100 more and it was just for simple filing. Then, the software doesn't talk to last year's Desktop software. I e-filed last year and they didn't keep track of it. Extremely upset and unhappy about their software. I will find another product.
Date published: 2023-04-10
Rated 5 out of 5 by from Gets the job done It works and makes it easy and affordable. I don't like that the fees are not disclosed until the end but understand
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax Service is Awesome Taxes are difficult, but it was so calming to me to know that I wasn't alone. The tax experts responded quickly and were supportive - even emotionally! It's like they understood how scary this process can seem for some. Thank you so much TurboTax!
Date published: 2023-04-09
Rated 4 out of 5 by from Taxes for 2023 I thought they were good. I would have liked more reminders about my 2022 taxes not going through or even a phone call.
Date published: 2023-04-09
Rated 3 out of 5 by from Best for single filers taking standard deduction Now that my taxes have become slightly complicated, the tool feels insufficient and cumbersome
Date published: 2023-04-09
Rated 4 out of 5 by from Good and easy to use, guided process helped. Very easy to use, the guided process helped and relieved the stress.
Date published: 2023-04-09
Rated 5 out of 5 by from i am satisfied with turbo tax 3rd year using turbo tax and i am a satisfied customer
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is user friendly! I appreciate the automatically uploaded documents and data recall from previous years. It makes doing taxes easier, not to mention an easy place to save documents.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3630
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very simple setup and easy to use I have used Turbo Tax for a few years now and each year is similarly successful. Turbo Tax's setup is very well laid out and they walk you through everything you need to do.
Date published: 2023-04-10
Rated 5 out of 5 by from Just completed another year of TurboTax happiness! I have used TurboTax for many years and actually enjoy the process of completing my tax returns. Of course, it's more fun when a refund occurs, but I always enjoy the ease and professionalism of TurboTax and my being able to complete my own taxes. I trust TurboTax to be complete and accurate.
Date published: 2023-04-10
Rated 1 out of 5 by from Upcharge you if you don't file when they want you They tell me they are going to charge me one amount when I prepared in March. I held off because I had a couple of things to check. Since I didn't file early they bumped up the charge. Over $100 more and it was just for simple filing. Then, the software doesn't talk to last year's Desktop software. I e-filed last year and they didn't keep track of it. Extremely upset and unhappy about their software. I will find another product.
Date published: 2023-04-10
Rated 5 out of 5 by from Gets the job done It works and makes it easy and affordable. I don't like that the fees are not disclosed until the end but understand
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax Service is Awesome Taxes are difficult, but it was so calming to me to know that I wasn't alone. The tax experts responded quickly and were supportive - even emotionally! It's like they understood how scary this process can seem for some. Thank you so much TurboTax!
Date published: 2023-04-09
Rated 4 out of 5 by from Taxes for 2023 I thought they were good. I would have liked more reminders about my 2022 taxes not going through or even a phone call.
Date published: 2023-04-09
Rated 3 out of 5 by from Best for single filers taking standard deduction Now that my taxes have become slightly complicated, the tool feels insufficient and cumbersome
Date published: 2023-04-09
Rated 4 out of 5 by from Good and easy to use, guided process helped. Very easy to use, the guided process helped and relieved the stress.
Date published: 2023-04-09
Rated 5 out of 5 by from i am satisfied with turbo tax 3rd year using turbo tax and i am a satisfied customer
Date published: 2023-04-09
Rated 5 out of 5 by from Turbo Tax is user friendly! I appreciate the automatically uploaded documents and data recall from previous years. It makes doing taxes easier, not to mention an easy place to save documents.
Date published: 2023-04-09
All TurboTax® Offerings Reviews - Page 3630