TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Great way to do taxes This is the 5th year we have used Turbo Tax and love it. So easy to use.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is The Way to Know and File Your Taxes Always appreciate the very knowledgeable people who are so patient and support you through the entire process.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is great Easy to use. The steps are well thought out and easy to follow.
Date published: 2023-04-11
Rated 4 out of 5 by from took me 5 times to fix It was hard this year. It kept getting rejected. Had a hard time this year. Not sure if it is going through this time
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax works great It is a straightforward process. I have used for several years and like it
Date published: 2023-04-11
Rated 1 out of 5 by from Not happy with Turbo Tax This Year Your experts cannot answer questions, why have them!
Date published: 2023-04-11
Rated 5 out of 5 by from Easy to Use Turbo Tax takes care of everything for you! Easy to use, fast and intuitive.
Date published: 2023-04-11
Rated 1 out of 5 by from very difficult to use for small business owners doubled my income w2 for state, very hard to use, confusing, do not recommend
Date published: 2023-04-11
Rated 3 out of 5 by from Disappointed this year I was greatly disappointed with TurboTax this year. I had a coupon code to save $20 on my taxes. There was no place to enter the code, so I ended up paying full price. What is the use of advertising a code if you can't use it? Also, in the help box it says you can get "free" state returns if you opt to mail them instead of email. This is wrong because I didn't get the option to mail my state until AFTER I had to pay $59 for the state return. I expect to have to pay for the service of your software, say about half price, but not to pay extra to email it if I choose not to. You need to change this to "State filing is not subject charge only if you use simple form. All other formats are subject to state filing charge." I ended up paying over $150 extra this year because I couldn't use a code and basically being forced to email my state return. Shame on you Turb Tax!
Date published: 2023-04-11
Rated 5 out of 5 by from Great Product Filing was simple and informative and did not take a very long time.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3626
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great way to do taxes This is the 5th year we have used Turbo Tax and love it. So easy to use.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is The Way to Know and File Your Taxes Always appreciate the very knowledgeable people who are so patient and support you through the entire process.
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax is great Easy to use. The steps are well thought out and easy to follow.
Date published: 2023-04-11
Rated 4 out of 5 by from took me 5 times to fix It was hard this year. It kept getting rejected. Had a hard time this year. Not sure if it is going through this time
Date published: 2023-04-11
Rated 5 out of 5 by from Turbo Tax works great It is a straightforward process. I have used for several years and like it
Date published: 2023-04-11
Rated 1 out of 5 by from Not happy with Turbo Tax This Year Your experts cannot answer questions, why have them!
Date published: 2023-04-11
Rated 5 out of 5 by from Easy to Use Turbo Tax takes care of everything for you! Easy to use, fast and intuitive.
Date published: 2023-04-11
Rated 1 out of 5 by from very difficult to use for small business owners doubled my income w2 for state, very hard to use, confusing, do not recommend
Date published: 2023-04-11
Rated 3 out of 5 by from Disappointed this year I was greatly disappointed with TurboTax this year. I had a coupon code to save $20 on my taxes. There was no place to enter the code, so I ended up paying full price. What is the use of advertising a code if you can't use it? Also, in the help box it says you can get "free" state returns if you opt to mail them instead of email. This is wrong because I didn't get the option to mail my state until AFTER I had to pay $59 for the state return. I expect to have to pay for the service of your software, say about half price, but not to pay extra to email it if I choose not to. You need to change this to "State filing is not subject charge only if you use simple form. All other formats are subject to state filing charge." I ended up paying over $150 extra this year because I couldn't use a code and basically being forced to email my state return. Shame on you Turb Tax!
Date published: 2023-04-11
Rated 5 out of 5 by from Great Product Filing was simple and informative and did not take a very long time.
Date published: 2023-04-11
All TurboTax® Offerings Reviews - Page 3626