TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

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Rated 4 out of 5 by from Great products but needs some clarification I needed to complete an Identity Theft Affidavit this year. I did not feel it was clear as to whether you could e-file your taxes and mail the affidavit or not. The software did allow me to begin the e-file process but I stopped after reading comments from users that you would get an error if you tried e-filing. I think the software should recognize the affidavit and stop you from even trying to e-file....and explain why.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo Tax was great! Easy to use and any questions were quickly answered. No waiting on hold for hours! 15 minutes and I had my answer and usually even more!
Date published: 2022-03-23
Rated 5 out of 5 by from turbo tax is awsome i have great experience everytime its very easy and simple to use turbo tax
Date published: 2022-03-23
Rated 5 out of 5 by from Awesome easy and fast Love it I been doing it for 5 years myself it’s very easy fast and good
Date published: 2022-03-23
Rated 4 out of 5 by from turbo tax is expensive IT was good but expensive, getting nickle and dimed for every little thing i had on my taxes
Date published: 2022-03-23
Rated 5 out of 5 by from THAK YOU TURBO TAX GREAT PROGRAM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-03-23
Rated 5 out of 5 by from Turbox Tax is Great Very good will do it next year! I am very pleased and my tax helper was very nice and helpful.
Date published: 2022-03-23
Rated 5 out of 5 by from TurboTax is Fantaxtic TurboTax is easy to navigate. Their expert Amy helped me, and made sure I was getting every tax break I could! Ended up getting a refund when I was expecting to pay in. Thanks Amy!!
Date published: 2022-03-23
Rated 2 out of 5 by from Beware of Infinite Loops and Failed Transmission I had a very simple return where I did not buy or sell investments (no Investment Income) but TurboTax went into infinite loops forcing me to quit several times. Once again in 2021 TurboTax had a "technical hiccup" after entering all payment info and hitting transmit returns. The transmission didn't go through and I received a FAILED_VALIDATION error. I had to exit TurboTax, download and update the Federal tax software and then download and update the state tax software. Always check for updates before hitting transmit return.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax is always easy to use. It takes you through everything, so there is no need to worry that you may have missed something. Been using it for years!
Date published: 2022-03-23
All TurboTax® Offerings Reviews - Page 3622
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Great products but needs some clarification I needed to complete an Identity Theft Affidavit this year. I did not feel it was clear as to whether you could e-file your taxes and mail the affidavit or not. The software did allow me to begin the e-file process but I stopped after reading comments from users that you would get an error if you tried e-filing. I think the software should recognize the affidavit and stop you from even trying to e-file....and explain why.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo Tax was great! Easy to use and any questions were quickly answered. No waiting on hold for hours! 15 minutes and I had my answer and usually even more!
Date published: 2022-03-23
Rated 5 out of 5 by from turbo tax is awsome i have great experience everytime its very easy and simple to use turbo tax
Date published: 2022-03-23
Rated 5 out of 5 by from Awesome easy and fast Love it I been doing it for 5 years myself it’s very easy fast and good
Date published: 2022-03-23
Rated 4 out of 5 by from turbo tax is expensive IT was good but expensive, getting nickle and dimed for every little thing i had on my taxes
Date published: 2022-03-23
Rated 5 out of 5 by from THAK YOU TURBO TAX GREAT PROGRAM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2022-03-23
Rated 5 out of 5 by from Turbox Tax is Great Very good will do it next year! I am very pleased and my tax helper was very nice and helpful.
Date published: 2022-03-23
Rated 5 out of 5 by from TurboTax is Fantaxtic TurboTax is easy to navigate. Their expert Amy helped me, and made sure I was getting every tax break I could! Ended up getting a refund when I was expecting to pay in. Thanks Amy!!
Date published: 2022-03-23
Rated 2 out of 5 by from Beware of Infinite Loops and Failed Transmission I had a very simple return where I did not buy or sell investments (no Investment Income) but TurboTax went into infinite loops forcing me to quit several times. Once again in 2021 TurboTax had a "technical hiccup" after entering all payment info and hitting transmit returns. The transmission didn't go through and I received a FAILED_VALIDATION error. I had to exit TurboTax, download and update the Federal tax software and then download and update the state tax software. Always check for updates before hitting transmit return.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo Tax is Awesome Turbo Tax is always easy to use. It takes you through everything, so there is no need to worry that you may have missed something. Been using it for years!
Date published: 2022-03-23
All TurboTax® Offerings Reviews - Page 3622