TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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America’s #1 tax prep provider.
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TurboTax Online
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Rated 5 out of 5 by
Vvail from
Super easy!
I finished my tax return in 3 hours, and that included digging for information I needed for my return. The step by step process is super easy and in plain language with examples and definitions every step of the way.
Date published: 2023-03-25
Rated 5 out of 5 by
7937Jc99 from
Best for military
Just do the basic return, but it’s super easy to use! Making it free for military members is awesome!!
Date published: 2023-03-25
Rated 4 out of 5 by
RonCWO from
Makes filing easier
Taxes are not fun, and as told mine had an issue last year.
Date published: 2023-03-25
Rated 4 out of 5 by
SDCCKnurly from
Pretty good tax prep software
I have used TurboTax for many years to prepare and submit our federal and state taxes. I find it very good at assembling my different W2's, 1099's etc. I always double check the "black box" uploading operations to make sure I can make sense of where the numbers are placed in the tax forms and it always seems to make sense. I could possibly do the forms myself, but with enough difficulty that I find TT to be worth the money. Plus the electronic filing is efficient. I wish they did not spend quite so much time trying to upsell me on advisory services, but it is just slightly annoying to keep saying NO! And I wish they had better systems for estimating tax scenarios for the next year.
Date published: 2023-03-25
Rated 5 out of 5 by
skippydietz from
Skippyd
It was a marvelous and efficient experience! Go, Turbo!!
Date published: 2023-03-25
Rated 4 out of 5 by
Sharon9999A from
Too difficult at end to simply print and e-file.
I was unable to check my bank info. Not that I am getting a refund, but it would still be nice to know there was no need for this info. Also, where is the file button? Or since I don't owe/receive I don't need to file????? This should be explained.
Date published: 2023-03-25
Rated 1 out of 5 by
NeverAgain945 from
Complete and utter BS
Requiring an Intuit login to import forms is annoying. Not being able to create an Intuit account is BS. I will never use TurboTax again.
Date published: 2023-03-25
Rated 2 out of 5 by
Gracie S from
Turbo Tax wants you to upgrade :)
Every step of the way they asked me if I wanted to upgrade. I was not even allowed to enter in my information about door dash mileage to save myself some money without paying an extra $119 dollars. In the end I got my taxes done, but I would find it easier to go to H and R block or have someone else do it. They do keep track of your W-2's though so that is super convenient. They also have all your information from previous years so it is super quick and easy.
Date published: 2023-03-24
Rated 5 out of 5 by
Centipide from
Great
Easy to follow,,,,,,,,,,,,,,,,was great to follow understand read follow
Date published: 2023-03-24
Rated 4 out of 5 by
TSMar from
I've used TT for 5 years but this year...
On my federal 1040 tax form, TT auto-filled incorrectly the value of my state tax withholding ($187.00 box 11 on 1099-G) on line 25b on my 1040 federal form instead of my actual federal tax withholding amount of $746 (box 4 on 1099-G). I caught the error in my final review before submitting taxes and saved $1000.00 on my refund. Lesson learned: Always do a final review!
All TurboTax® Offerings Reviews - Page 363
Date published: 2023-03-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Vvail from
Super easy!
I finished my tax return in 3 hours, and that included digging for information I needed for my return. The step by step process is super easy and in plain language with examples and definitions every step of the way.
Date published: 2023-03-25
Rated 5 out of 5 by
7937Jc99 from
Best for military
Just do the basic return, but it’s super easy to use! Making it free for military members is awesome!!
Date published: 2023-03-25
Rated 4 out of 5 by
RonCWO from
Makes filing easier
Taxes are not fun, and as told mine had an issue last year.
Date published: 2023-03-25
Rated 4 out of 5 by
SDCCKnurly from
Pretty good tax prep software
I have used TurboTax for many years to prepare and submit our federal and state taxes. I find it very good at assembling my different W2's, 1099's etc. I always double check the "black box" uploading operations to make sure I can make sense of where the numbers are placed in the tax forms and it always seems to make sense. I could possibly do the forms myself, but with enough difficulty that I find TT to be worth the money. Plus the electronic filing is efficient. I wish they did not spend quite so much time trying to upsell me on advisory services, but it is just slightly annoying to keep saying NO! And I wish they had better systems for estimating tax scenarios for the next year.
Date published: 2023-03-25
Rated 5 out of 5 by
skippydietz from
Skippyd
It was a marvelous and efficient experience! Go, Turbo!!
Date published: 2023-03-25
Rated 4 out of 5 by
Sharon9999A from
Too difficult at end to simply print and e-file.
I was unable to check my bank info. Not that I am getting a refund, but it would still be nice to know there was no need for this info. Also, where is the file button? Or since I don't owe/receive I don't need to file????? This should be explained.
Date published: 2023-03-25
Rated 1 out of 5 by
NeverAgain945 from
Complete and utter BS
Requiring an Intuit login to import forms is annoying. Not being able to create an Intuit account is BS. I will never use TurboTax again.
Date published: 2023-03-25
Rated 2 out of 5 by
Gracie S from
Turbo Tax wants you to upgrade :)
Every step of the way they asked me if I wanted to upgrade. I was not even allowed to enter in my information about door dash mileage to save myself some money without paying an extra $119 dollars. In the end I got my taxes done, but I would find it easier to go to H and R block or have someone else do it. They do keep track of your W-2's though so that is super convenient. They also have all your information from previous years so it is super quick and easy.
Date published: 2023-03-24
Rated 5 out of 5 by
Centipide from
Great
Easy to follow,,,,,,,,,,,,,,,,was great to follow understand read follow
Date published: 2023-03-24
Rated 4 out of 5 by
TSMar from
I've used TT for 5 years but this year...
On my federal 1040 tax form, TT auto-filled incorrectly the value of my state tax withholding ($187.00 box 11 on 1099-G) on line 25b on my 1040 federal form instead of my actual federal tax withholding amount of $746 (box 4 on 1099-G). I caught the error in my final review before submitting taxes and saved $1000.00 on my refund. Lesson learned: Always do a final review!
All TurboTax® Offerings Reviews - Page 363
Date published: 2023-03-24