TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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TurboTax Online
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Rated 5 out of 5 by
TTax Supporter from
T-Tax is a Time Saver!
We have used Turbo Tax since soon after it appeared on the market. It simplifies the tax return process. It identifies the forms you need to complelte and informs you of which additional forms and worksheets are necessary. There are enough notes and references to answer most of the questions that come up. This is the first year we had to contact support for an unusual situation and the assistance we received was efficient and knowledgeable.
Date published: 2022-03-23
Rated 5 out of 5 by
Cam20222 from
turbotax is amazing
Angela was extremely helpful with assisting a new user like me. 10/10 recommend.
Date published: 2022-03-23
Rated 5 out of 5 by
pokoinc1 from
TurboTax Dave is excellent
Dave thoroughly figured out our unique filing situation !
Date published: 2022-03-23
Rated 3 out of 5 by
PEIowa from
On review, too many repeat questions
It was very frustrating. If I would go back to an earlier item, I had to answer the same questions I had already answered many times. The biggest issue I had was that sometimes it would remember my original answer so I only have the click through, but most of the time I had to click the answer again. What a waste of time and tedious process.
Date published: 2022-03-23
Rated 5 out of 5 by
FDMjr from
Turbo Tax continues to be the best tax program.
Actually this year I engaged with a Turbo Tax expert and she was terrific and helped me navigate some of the things that Turbo Tax misses. Yes, Turbo Tax does miss some things every year and/or makes it hard to understand where an entry might go. But over all it is a great program and a big help. I also purchase Tax Audit Defense every year.
Date published: 2022-03-23
Rated 5 out of 5 by
Jimmysuperfly2 from
TurboTax
It was mad easy to use and my tax agent was a great help. He made sure i knew what i was doing and helped with whatever i needed help with.
Date published: 2022-03-23
Rated 5 out of 5 by
daisymae21 from
great help
the lady that helped us was supper nice and knew what she was doing.
Date published: 2022-03-23
Rated 5 out of 5 by
Peg1947 from
I love Turbo Tax
I have always used Turbo Tax. It is and excellent software product for doing personal incomes taxes.
Date published: 2022-03-23
Rated 5 out of 5 by
lggsr from
Turbotax Makes filing taxes very easy
I encountered some confusion when listing a second home I sold in 2021. Was not clear why it was considered an investment property since I never rented it and have pretty much stayed there full time since my retirement several years ago.
Date published: 2022-03-23
Rated 5 out of 5 by
dsbreb from
Case # 1493740367 helped by TEAM HOPE
I talked with 5 people at Turbo Tax to get my question answered. It was very frustrating, each person was courteous and pleasant but unable to help me until I was (finally) transferred to Frank! Frank with Team Hope was such a joy, understood exactly what I was looking for and was able to resolve my question. Without a doubt, he is a real asset to TurboTax, I hope that you are able to train more employees to be "Franks"!!
All TurboTax® Offerings Reviews - Page 3619
Date published: 2022-03-23
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
TTax Supporter from
T-Tax is a Time Saver!
We have used Turbo Tax since soon after it appeared on the market. It simplifies the tax return process. It identifies the forms you need to complelte and informs you of which additional forms and worksheets are necessary. There are enough notes and references to answer most of the questions that come up. This is the first year we had to contact support for an unusual situation and the assistance we received was efficient and knowledgeable.
Date published: 2022-03-23
Rated 5 out of 5 by
Cam20222 from
turbotax is amazing
Angela was extremely helpful with assisting a new user like me. 10/10 recommend.
Date published: 2022-03-23
Rated 5 out of 5 by
pokoinc1 from
TurboTax Dave is excellent
Dave thoroughly figured out our unique filing situation !
Date published: 2022-03-23
Rated 3 out of 5 by
PEIowa from
On review, too many repeat questions
It was very frustrating. If I would go back to an earlier item, I had to answer the same questions I had already answered many times. The biggest issue I had was that sometimes it would remember my original answer so I only have the click through, but most of the time I had to click the answer again. What a waste of time and tedious process.
Date published: 2022-03-23
Rated 5 out of 5 by
FDMjr from
Turbo Tax continues to be the best tax program.
Actually this year I engaged with a Turbo Tax expert and she was terrific and helped me navigate some of the things that Turbo Tax misses. Yes, Turbo Tax does miss some things every year and/or makes it hard to understand where an entry might go. But over all it is a great program and a big help. I also purchase Tax Audit Defense every year.
Date published: 2022-03-23
Rated 5 out of 5 by
Jimmysuperfly2 from
TurboTax
It was mad easy to use and my tax agent was a great help. He made sure i knew what i was doing and helped with whatever i needed help with.
Date published: 2022-03-23
Rated 5 out of 5 by
daisymae21 from
great help
the lady that helped us was supper nice and knew what she was doing.
Date published: 2022-03-23
Rated 5 out of 5 by
Peg1947 from
I love Turbo Tax
I have always used Turbo Tax. It is and excellent software product for doing personal incomes taxes.
Date published: 2022-03-23
Rated 5 out of 5 by
lggsr from
Turbotax Makes filing taxes very easy
I encountered some confusion when listing a second home I sold in 2021. Was not clear why it was considered an investment property since I never rented it and have pretty much stayed there full time since my retirement several years ago.
Date published: 2022-03-23
Rated 5 out of 5 by
dsbreb from
Case # 1493740367 helped by TEAM HOPE
I talked with 5 people at Turbo Tax to get my question answered. It was very frustrating, each person was courteous and pleasant but unable to help me until I was (finally) transferred to Frank! Frank with Team Hope was such a joy, understood exactly what I was looking for and was able to resolve my question. Without a doubt, he is a real asset to TurboTax, I hope that you are able to train more employees to be "Franks"!!
All TurboTax® Offerings Reviews - Page 3619
Date published: 2022-03-23