TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from T-Tax is a Time Saver! We have used Turbo Tax since soon after it appeared on the market. It simplifies the tax return process. It identifies the forms you need to complelte and informs you of which additional forms and worksheets are necessary. There are enough notes and references to answer most of the questions that come up. This is the first year we had to contact support for an unusual situation and the assistance we received was efficient and knowledgeable.
Date published: 2022-03-23
Rated 5 out of 5 by from turbotax is amazing Angela was extremely helpful with assisting a new user like me. 10/10 recommend.
Date published: 2022-03-23
Rated 5 out of 5 by from TurboTax Dave is excellent Dave thoroughly figured out our unique filing situation !
Date published: 2022-03-23
Rated 3 out of 5 by from On review, too many repeat questions It was very frustrating. If I would go back to an earlier item, I had to answer the same questions I had already answered many times. The biggest issue I had was that sometimes it would remember my original answer so I only have the click through, but most of the time I had to click the answer again. What a waste of time and tedious process.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo Tax continues to be the best tax program. Actually this year I engaged with a Turbo Tax expert and she was terrific and helped me navigate some of the things that Turbo Tax misses. Yes, Turbo Tax does miss some things every year and/or makes it hard to understand where an entry might go. But over all it is a great program and a big help. I also purchase Tax Audit Defense every year.
Date published: 2022-03-23
Rated 5 out of 5 by from TurboTax It was mad easy to use and my tax agent was a great help. He made sure i knew what i was doing and helped with whatever i needed help with.
Date published: 2022-03-23
Rated 5 out of 5 by from great help the lady that helped us was supper nice and knew what she was doing.
Date published: 2022-03-23
Rated 5 out of 5 by from I love Turbo Tax I have always used Turbo Tax. It is and excellent software product for doing personal incomes taxes.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbotax Makes filing taxes very easy I encountered some confusion when listing a second home I sold in 2021. Was not clear why it was considered an investment property since I never rented it and have pretty much stayed there full time since my retirement several years ago.
Date published: 2022-03-23
Rated 5 out of 5 by from Case # 1493740367 helped by TEAM HOPE I talked with 5 people at Turbo Tax to get my question answered. It was very frustrating, each person was courteous and pleasant but unable to help me until I was (finally) transferred to Frank! Frank with Team Hope was such a joy, understood exactly what I was looking for and was able to resolve my question. Without a doubt, he is a real asset to TurboTax, I hope that you are able to train more employees to be "Franks"!!
Date published: 2022-03-23
All TurboTax® Offerings Reviews - Page 3619
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from T-Tax is a Time Saver! We have used Turbo Tax since soon after it appeared on the market. It simplifies the tax return process. It identifies the forms you need to complelte and informs you of which additional forms and worksheets are necessary. There are enough notes and references to answer most of the questions that come up. This is the first year we had to contact support for an unusual situation and the assistance we received was efficient and knowledgeable.
Date published: 2022-03-23
Rated 5 out of 5 by from turbotax is amazing Angela was extremely helpful with assisting a new user like me. 10/10 recommend.
Date published: 2022-03-23
Rated 5 out of 5 by from TurboTax Dave is excellent Dave thoroughly figured out our unique filing situation !
Date published: 2022-03-23
Rated 3 out of 5 by from On review, too many repeat questions It was very frustrating. If I would go back to an earlier item, I had to answer the same questions I had already answered many times. The biggest issue I had was that sometimes it would remember my original answer so I only have the click through, but most of the time I had to click the answer again. What a waste of time and tedious process.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbo Tax continues to be the best tax program. Actually this year I engaged with a Turbo Tax expert and she was terrific and helped me navigate some of the things that Turbo Tax misses. Yes, Turbo Tax does miss some things every year and/or makes it hard to understand where an entry might go. But over all it is a great program and a big help. I also purchase Tax Audit Defense every year.
Date published: 2022-03-23
Rated 5 out of 5 by from TurboTax It was mad easy to use and my tax agent was a great help. He made sure i knew what i was doing and helped with whatever i needed help with.
Date published: 2022-03-23
Rated 5 out of 5 by from great help the lady that helped us was supper nice and knew what she was doing.
Date published: 2022-03-23
Rated 5 out of 5 by from I love Turbo Tax I have always used Turbo Tax. It is and excellent software product for doing personal incomes taxes.
Date published: 2022-03-23
Rated 5 out of 5 by from Turbotax Makes filing taxes very easy I encountered some confusion when listing a second home I sold in 2021. Was not clear why it was considered an investment property since I never rented it and have pretty much stayed there full time since my retirement several years ago.
Date published: 2022-03-23
Rated 5 out of 5 by from Case # 1493740367 helped by TEAM HOPE I talked with 5 people at Turbo Tax to get my question answered. It was very frustrating, each person was courteous and pleasant but unable to help me until I was (finally) transferred to Frank! Frank with Team Hope was such a joy, understood exactly what I was looking for and was able to resolve my question. Without a doubt, he is a real asset to TurboTax, I hope that you are able to train more employees to be "Franks"!!
Date published: 2022-03-23
All TurboTax® Offerings Reviews - Page 3619