TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from STATE AMENDED RETURN IS CLUNKY I USE TURBO TAX EVERYYEAR AND I AM HAPPY WITH IT. THIS WAS THE FIRST YEAR THAT I NEEDED TO COMPLETE A STATE AMENDED RETURN, BUT NOT THE FEDERAL AMEDED RETURN. THE PROGRAM GAVE ME THREE DIFFERENT NUMBERS FOR THE REFUND AND DOES NOT CLEARLY DEFINE WHAT NEEDS TO BE FILED WITH THE STATE OF CALIFORNIA. I WILL BE DOING A LOT OF RESEARCH ON THE STATE WEBSITE BEFORE I SEND IN ANYTHING.
Date published: 2021-03-09
Rated 5 out of 5 by from Always on point It gets easier every year. I always dread doing my taxes. But once I start, it's easy-peezy.
Date published: 2021-03-09
Rated 5 out of 5 by from Awesome Ever since my friend introduced me to turbo tax, I don't to my taxes any other way
Date published: 2021-03-09
Rated 3 out of 5 by from Not as good as previous years The "live" chat was useless. I then requested a call. The first person was unable to answer my question. Her supervisor finally did answer my question.
Date published: 2021-03-09
Rated 4 out of 5 by from Need TT Business Online I wouldn't want to do my taxes any other way! I used TT Business download to file an estate form with multiple business lines - royalties, dividends and a farm. But the TT online versions are far superior to the CD/download versions. Please convert TT Business to online. Thanks!
Date published: 2021-03-09
Rated 3 out of 5 by from TurboTax is OK 2020 was the buggiest TurboTax I've used and I've used TurboTax for many years. I am used to TurboTax and I know how to navigate it fairly well so I'll continue to use it. That being said, I don't know if it's the best thing available as I have never used anything else. I do feel that TurboTax can be overly complicated and time consuming to use and that may be just because our Tax Codes are ridiculous and they're trying to be proactively protective and think of everything. Bottom line, filing taxes really stinks but I manage to get through it every year with TurboTax.
Date published: 2021-03-09
Rated 1 out of 5 by from Frustrating and confusing process My fiancee and I completed filing and it was very confusing this year. The process was so confusing that my fiancee accidentally claimed our son on her taxes while working with TurboTax support to resolve a different problem with her refund. We didn't realize this until I filed and tried to claim our son. We lost money filing our returns this way this year (I owe money now, we both wouldn't have otherwise), and we don't want to correct them because we're concerned about complications with receiving economic stimulus money in a timely manner based on our 2020 filings. I regret using TurboTax this year for our tax situation.
Date published: 2021-03-09
Rated 5 out of 5 by from Good Job For the most part, this is easy to complete. Thanks
Date published: 2021-03-09
Rated 4 out of 5 by from Turbo tax Great It was a great experience to do your taxes in the comfort of your own home.
Date published: 2021-03-09
Rated 3 out of 5 by from Quick and easy, but the prices keep going up! It's almost always a quick and easy process if you know what you need to do. I was really disappointed to see that the prices are more than double what I paid last year. A $40 charge to pay with my return and now separate to file state and federal taxes? I need to file them now so I'm paying but I will find somewhere else next year or do them myself.
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 3617
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from STATE AMENDED RETURN IS CLUNKY I USE TURBO TAX EVERYYEAR AND I AM HAPPY WITH IT. THIS WAS THE FIRST YEAR THAT I NEEDED TO COMPLETE A STATE AMENDED RETURN, BUT NOT THE FEDERAL AMEDED RETURN. THE PROGRAM GAVE ME THREE DIFFERENT NUMBERS FOR THE REFUND AND DOES NOT CLEARLY DEFINE WHAT NEEDS TO BE FILED WITH THE STATE OF CALIFORNIA. I WILL BE DOING A LOT OF RESEARCH ON THE STATE WEBSITE BEFORE I SEND IN ANYTHING.
Date published: 2021-03-09
Rated 5 out of 5 by from Always on point It gets easier every year. I always dread doing my taxes. But once I start, it's easy-peezy.
Date published: 2021-03-09
Rated 5 out of 5 by from Awesome Ever since my friend introduced me to turbo tax, I don't to my taxes any other way
Date published: 2021-03-09
Rated 3 out of 5 by from Not as good as previous years The "live" chat was useless. I then requested a call. The first person was unable to answer my question. Her supervisor finally did answer my question.
Date published: 2021-03-09
Rated 4 out of 5 by from Need TT Business Online I wouldn't want to do my taxes any other way! I used TT Business download to file an estate form with multiple business lines - royalties, dividends and a farm. But the TT online versions are far superior to the CD/download versions. Please convert TT Business to online. Thanks!
Date published: 2021-03-09
Rated 3 out of 5 by from TurboTax is OK 2020 was the buggiest TurboTax I've used and I've used TurboTax for many years. I am used to TurboTax and I know how to navigate it fairly well so I'll continue to use it. That being said, I don't know if it's the best thing available as I have never used anything else. I do feel that TurboTax can be overly complicated and time consuming to use and that may be just because our Tax Codes are ridiculous and they're trying to be proactively protective and think of everything. Bottom line, filing taxes really stinks but I manage to get through it every year with TurboTax.
Date published: 2021-03-09
Rated 1 out of 5 by from Frustrating and confusing process My fiancee and I completed filing and it was very confusing this year. The process was so confusing that my fiancee accidentally claimed our son on her taxes while working with TurboTax support to resolve a different problem with her refund. We didn't realize this until I filed and tried to claim our son. We lost money filing our returns this way this year (I owe money now, we both wouldn't have otherwise), and we don't want to correct them because we're concerned about complications with receiving economic stimulus money in a timely manner based on our 2020 filings. I regret using TurboTax this year for our tax situation.
Date published: 2021-03-09
Rated 5 out of 5 by from Good Job For the most part, this is easy to complete. Thanks
Date published: 2021-03-09
Rated 4 out of 5 by from Turbo tax Great It was a great experience to do your taxes in the comfort of your own home.
Date published: 2021-03-09
Rated 3 out of 5 by from Quick and easy, but the prices keep going up! It's almost always a quick and easy process if you know what you need to do. I was really disappointed to see that the prices are more than double what I paid last year. A $40 charge to pay with my return and now separate to file state and federal taxes? I need to file them now so I'm paying but I will find somewhere else next year or do them myself.
Date published: 2021-03-09
All TurboTax® Offerings Reviews - Page 3617