TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Extremely easy to follow instructions. I like the reviews after completing various forms, giving you the ability to make corrections if necessary.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax Provided Extra Help When Needed A correction that was needed was difficult to understand, and my attempts to correct didn't work. Gabriela spent lots of time helping me with the correction. Many thanks!
Date published: 2023-04-12
Rated 4 out of 5 by from Overall good a few bumps Overall good. Used turbo tax for years. The QR code option needs some work. The picture for W2 didn't enter income or federal taxes and they were visible in picture. Same thing with Mortgage Interest. Also software issue on W2 . We do not have local taxes. Boxes 19 and 20 are blank. I could not leave these blank it kept telling me it was an error. I had to enter 0 and my city name. That is a box that should be okay to leave blank. I should not have to guess how to this kind of issue. Very frustrating.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo tax is great It was a little frustrating at first but turbo tax really helped
Date published: 2023-04-12
Rated 5 out of 5 by from Made it so easy! I must confess that the process was super easy and painless. I even needed to amend my return and TurboTax made that a breeze as well.
Date published: 2023-04-12
Rated 5 out of 5 by from Excellent System seemed to work as expected.. Fully recommended.
Date published: 2023-04-12
Rated 1 out of 5 by from screw turbo tax sooo profanity is bad but turbo tax stealing the American people's money is good??
Date published: 2023-04-12
Rated 5 out of 5 by from Mwah just beautiful :) Turbo tax is wonderful, takes the scary outta doing taxes for the first time
Date published: 2023-04-12
Rated 3 out of 5 by from Too much $, but good from home I think it cost to much and they are always throwing in extra charges.
Date published: 2023-04-12
Rated 1 out of 5 by from Trash Takes me hours to do this, it should be much easier considering DOUBLE charge for Fed and TRIPLE charge for state this year. cannot wait unitl next year When I use a different system. Thanks alot for making me do all the work and charging me an arm AND a leg...truly appreciate it!!
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3615
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Extremely easy to follow instructions. I like the reviews after completing various forms, giving you the ability to make corrections if necessary.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax Provided Extra Help When Needed A correction that was needed was difficult to understand, and my attempts to correct didn't work. Gabriela spent lots of time helping me with the correction. Many thanks!
Date published: 2023-04-12
Rated 4 out of 5 by from Overall good a few bumps Overall good. Used turbo tax for years. The QR code option needs some work. The picture for W2 didn't enter income or federal taxes and they were visible in picture. Same thing with Mortgage Interest. Also software issue on W2 . We do not have local taxes. Boxes 19 and 20 are blank. I could not leave these blank it kept telling me it was an error. I had to enter 0 and my city name. That is a box that should be okay to leave blank. I should not have to guess how to this kind of issue. Very frustrating.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo tax is great It was a little frustrating at first but turbo tax really helped
Date published: 2023-04-12
Rated 5 out of 5 by from Made it so easy! I must confess that the process was super easy and painless. I even needed to amend my return and TurboTax made that a breeze as well.
Date published: 2023-04-12
Rated 5 out of 5 by from Excellent System seemed to work as expected.. Fully recommended.
Date published: 2023-04-12
Rated 1 out of 5 by from screw turbo tax sooo profanity is bad but turbo tax stealing the American people's money is good??
Date published: 2023-04-12
Rated 5 out of 5 by from Mwah just beautiful :) Turbo tax is wonderful, takes the scary outta doing taxes for the first time
Date published: 2023-04-12
Rated 3 out of 5 by from Too much $, but good from home I think it cost to much and they are always throwing in extra charges.
Date published: 2023-04-12
Rated 1 out of 5 by from Trash Takes me hours to do this, it should be much easier considering DOUBLE charge for Fed and TRIPLE charge for state this year. cannot wait unitl next year When I use a different system. Thanks alot for making me do all the work and charging me an arm AND a leg...truly appreciate it!!
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3615