TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Took the chance with TurboTax TurboTax offered me the same services I got from my local tax preparer. The process was very easy and I received notifications as soon as there was any progress made. TurboTax offered a zero cost filing service before a certain date and I was able to take advantage of the opportunity. I would highly recommend this service.
Date published: 2022-03-27
Rated 4 out of 5 by from Turbo Tax still best way without paying someone Some stuff confusing. Still changes our non-taxable pension in NYS to taxable and I have to change the code on the forms.
Date published: 2022-03-27
Rated 5 out of 5 by from Awesome Easy and good easy to navigate and self explaining
Date published: 2022-03-27
Rated 5 out of 5 by from Great as usual.using live chat I did have a problem importing data from Fidelity and Vanguard this year. It didn't seem as straightforward as past years. I ended up using Live Chat which had not been necessary in the past.
Date published: 2022-03-27
Rated 5 out of 5 by from Great program Easy to understand and minimal time completing. Thank you.
Date published: 2022-03-27
Rated 4 out of 5 by from Always room for improvement Data entry for Form 1095-A took longer than any part of the return. A note that Cntrl C and Cntrl V could help copy and paste. Also after striking the enter key the cursor should move to the next field. -also did the screen for non-itemizers entering charitable contributions explicity state cash only and not donations of used clothing or household goods.
Date published: 2022-03-27
Rated 5 out of 5 by from Awesome As I mentioned before they did a fabulous job and we were very knowledgeable and what they do
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax is very good at guiding me to file Working with Turbo Tax has gotten easier. I also had a chance to talk to one of the experts on the phone and he was very helpful
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is great Easy to use and complete information to do income taxes yours self with not need to pay an accountant
Date published: 2022-03-27
Rated 4 out of 5 by from A solid product, except when it isn't I've been using TurboTax to file my taxes for many years, and while I've tried other products, this is the one I keep coming back to. Lately, I've been running into problems where it tells me I need to fix something (and get blocked by the app when I try to figure out what needs fixing), but with a bit of Google-fu, I've been able to muddle through. This is still better than other (to remain unnamed) products, which have crashed on me, or worse, blocked me from filling out their forms at all. Taxes are no fun; a decent app makes them tolerable.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3613
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Took the chance with TurboTax TurboTax offered me the same services I got from my local tax preparer. The process was very easy and I received notifications as soon as there was any progress made. TurboTax offered a zero cost filing service before a certain date and I was able to take advantage of the opportunity. I would highly recommend this service.
Date published: 2022-03-27
Rated 4 out of 5 by from Turbo Tax still best way without paying someone Some stuff confusing. Still changes our non-taxable pension in NYS to taxable and I have to change the code on the forms.
Date published: 2022-03-27
Rated 5 out of 5 by from Awesome Easy and good easy to navigate and self explaining
Date published: 2022-03-27
Rated 5 out of 5 by from Great as usual.using live chat I did have a problem importing data from Fidelity and Vanguard this year. It didn't seem as straightforward as past years. I ended up using Live Chat which had not been necessary in the past.
Date published: 2022-03-27
Rated 5 out of 5 by from Great program Easy to understand and minimal time completing. Thank you.
Date published: 2022-03-27
Rated 4 out of 5 by from Always room for improvement Data entry for Form 1095-A took longer than any part of the return. A note that Cntrl C and Cntrl V could help copy and paste. Also after striking the enter key the cursor should move to the next field. -also did the screen for non-itemizers entering charitable contributions explicity state cash only and not donations of used clothing or household goods.
Date published: 2022-03-27
Rated 5 out of 5 by from Awesome As I mentioned before they did a fabulous job and we were very knowledgeable and what they do
Date published: 2022-03-27
Rated 5 out of 5 by from TurboTax is very good at guiding me to file Working with Turbo Tax has gotten easier. I also had a chance to talk to one of the experts on the phone and he was very helpful
Date published: 2022-03-27
Rated 5 out of 5 by from Turbo Tax is great Easy to use and complete information to do income taxes yours self with not need to pay an accountant
Date published: 2022-03-27
Rated 4 out of 5 by from A solid product, except when it isn't I've been using TurboTax to file my taxes for many years, and while I've tried other products, this is the one I keep coming back to. Lately, I've been running into problems where it tells me I need to fix something (and get blocked by the app when I try to figure out what needs fixing), but with a bit of Google-fu, I've been able to muddle through. This is still better than other (to remain unnamed) products, which have crashed on me, or worse, blocked me from filling out their forms at all. Taxes are no fun; a decent app makes them tolerable.
Date published: 2022-03-27
All TurboTax® Offerings Reviews - Page 3613