TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from way too expensive for basic filing info way too expensive for what you get. shouldnt cost more than 50 bucks for a few extra 1099s and other misc paperwork. will be going to another next year.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to use TurboTax is easy to use. Like the step by step guides.
Date published: 2023-04-10
Rated 3 out of 5 by from More than a little confusing There were many times when TurboTax asked for information that I had no clue what they were talking about. Each year it seems to get progressively more difficult, yet our tax situation is simplifying. It is particularly confusing when TT asks of for info from previous year's return. why can't they pull that up from previous years file if it is available. Lastly, there were 2 times it wasn't clear when they talked about past return info yet the year said 2022.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy, Fast and Painless I was assisted by one of your experts. She made me feel more at ease about the information I was including regarding my HSA.
Date published: 2023-04-10
Rated 3 out of 5 by from Buggy and stripped of Mac functionality Turbo Tax used to be top notch. This year's change was heralded right off in January, when I found I could no longer prepare 1099s for subcontractors on my Mac. The business bugs continue when I enter my own non-1099 income, which remains on Schedule C where it belongs, but also flows through to personal income, where you are taxed on it twice. There is no way to remove it from personal, leaving no choice but to purge it from Sch C and risk charges of evading SE tax. Another bug occurs when TT asks during review for this "other income" to be allocated between taxpayer, spouse and joint. It demands we enter amounts in each allocation column, leading again to duplicated income. Unsuspecting users could really overpay if they don't notice this, or are afraid to do placeholders/workarounds. The design industry runs on Mac and we're starting to feel like TT orphans.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is simple and easy Turbo Tax made filing my return simple and easy to do
Date published: 2023-04-10
Rated 1 out of 5 by from charged me $98 and I dont know why Fees that are charged without my knowledge is not good business.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to use Easy to use, I've used turbo tax last few years. Will use again
Date published: 2023-04-10
Rated 3 out of 5 by from Good but too expensive. Good service but when you ask question, you need to pay before getting the right answer. It is too expensive too.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo tax is nice Nice to use my first time using it I’m hoping I did everything right
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3613
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from way too expensive for basic filing info way too expensive for what you get. shouldnt cost more than 50 bucks for a few extra 1099s and other misc paperwork. will be going to another next year.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to use TurboTax is easy to use. Like the step by step guides.
Date published: 2023-04-10
Rated 3 out of 5 by from More than a little confusing There were many times when TurboTax asked for information that I had no clue what they were talking about. Each year it seems to get progressively more difficult, yet our tax situation is simplifying. It is particularly confusing when TT asks of for info from previous year's return. why can't they pull that up from previous years file if it is available. Lastly, there were 2 times it wasn't clear when they talked about past return info yet the year said 2022.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy, Fast and Painless I was assisted by one of your experts. She made me feel more at ease about the information I was including regarding my HSA.
Date published: 2023-04-10
Rated 3 out of 5 by from Buggy and stripped of Mac functionality Turbo Tax used to be top notch. This year's change was heralded right off in January, when I found I could no longer prepare 1099s for subcontractors on my Mac. The business bugs continue when I enter my own non-1099 income, which remains on Schedule C where it belongs, but also flows through to personal income, where you are taxed on it twice. There is no way to remove it from personal, leaving no choice but to purge it from Sch C and risk charges of evading SE tax. Another bug occurs when TT asks during review for this "other income" to be allocated between taxpayer, spouse and joint. It demands we enter amounts in each allocation column, leading again to duplicated income. Unsuspecting users could really overpay if they don't notice this, or are afraid to do placeholders/workarounds. The design industry runs on Mac and we're starting to feel like TT orphans.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is simple and easy Turbo Tax made filing my return simple and easy to do
Date published: 2023-04-10
Rated 1 out of 5 by from charged me $98 and I dont know why Fees that are charged without my knowledge is not good business.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to use Easy to use, I've used turbo tax last few years. Will use again
Date published: 2023-04-10
Rated 3 out of 5 by from Good but too expensive. Good service but when you ask question, you need to pay before getting the right answer. It is too expensive too.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo tax is nice Nice to use my first time using it I’m hoping I did everything right
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3613