TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 4 out of 5 by from Pretty Simple It was fairly simple to operate, but the user interface could be a bit confusing at times. For example, I had to attach more than one W-2 and had trouble determining which questions were being asked in relation to which W-2. Other than that, it was really easy to use.
Date published: 2021-04-12
Rated 4 out of 5 by from Trustworthy but... I have always used turbotax and i do recommend it but..with the option to pay for the upgrade by taking it out of the refund, it was not mentioned there was also a $40 processing fee until the very end when filing. By this time to go back and change it was just going to be a hassle and i just wanted to be done. I don't mind paying that necessarily i just think it should be mentioned when given the option. if by chance it is and i just missed it then my bad but i don't recall seeing it until the very very end when filing.
Date published: 2021-04-12
Rated 5 out of 5 by from QUICK AND EASY EASY TO USE, TAKES YOU STEP BY STEP, THEY DOUBLE CHECK IT, AND THEN SEND IT ON ITS WAY.
Date published: 2021-04-12
Rated 5 out of 5 by from Always easy to file Quick, easy and having someone to ask questions is great.
Date published: 2021-04-12
Rated 5 out of 5 by from TurboTax is the absolute Best! It's so easy to complete and always has great help available when needed!
Date published: 2021-04-12
Rated 5 out of 5 by from TURBO TAX IS GREAT VERY EASY TO USE, EFFECIENT, TO THE POINT AND INTERACTIVE.
Date published: 2021-04-12
Rated 5 out of 5 by from Love turbo tax Turbo tax is easy and they never let me down. I recommend them to everyone
Date published: 2021-04-12
Rated 3 out of 5 by from TurboTax for Business has limitations I use TurboTax Business to prepare fiduciary returns. I have found several limitations: 1. The Business version cannot import 1099's from brokerage firms. 2. Cannot attach broker statements to the return when E-filing fiduciary return, as required when making summary entries on form 8949. 3. Cannot e-file California State Fiduciary Return.
Date published: 2021-04-12
Rated 1 out of 5 by from TurboTax is garbage Allow us to use the "Smart Fix" feature as Exhibit A on the crapiness of turbo tax. On OSX, it will show you and text field, give you an error: "Mission box 1D" and absolutely no other context. How on earth are you supposed to fix this? Well, you have to go back through every darn screen trying to figure out which box 1D it was talking about. And TurboTax, please stop asking me EVERY time if I want to walk through everything. I would never finish my taxes.
Date published: 2021-04-12
Rated 5 out of 5 by from it was eazy to file DIdnt need to speak with a expert it was easy to navigate
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3610
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Pretty Simple It was fairly simple to operate, but the user interface could be a bit confusing at times. For example, I had to attach more than one W-2 and had trouble determining which questions were being asked in relation to which W-2. Other than that, it was really easy to use.
Date published: 2021-04-12
Rated 4 out of 5 by from Trustworthy but... I have always used turbotax and i do recommend it but..with the option to pay for the upgrade by taking it out of the refund, it was not mentioned there was also a $40 processing fee until the very end when filing. By this time to go back and change it was just going to be a hassle and i just wanted to be done. I don't mind paying that necessarily i just think it should be mentioned when given the option. if by chance it is and i just missed it then my bad but i don't recall seeing it until the very very end when filing.
Date published: 2021-04-12
Rated 5 out of 5 by from QUICK AND EASY EASY TO USE, TAKES YOU STEP BY STEP, THEY DOUBLE CHECK IT, AND THEN SEND IT ON ITS WAY.
Date published: 2021-04-12
Rated 5 out of 5 by from Always easy to file Quick, easy and having someone to ask questions is great.
Date published: 2021-04-12
Rated 5 out of 5 by from TurboTax is the absolute Best! It's so easy to complete and always has great help available when needed!
Date published: 2021-04-12
Rated 5 out of 5 by from TURBO TAX IS GREAT VERY EASY TO USE, EFFECIENT, TO THE POINT AND INTERACTIVE.
Date published: 2021-04-12
Rated 5 out of 5 by from Love turbo tax Turbo tax is easy and they never let me down. I recommend them to everyone
Date published: 2021-04-12
Rated 3 out of 5 by from TurboTax for Business has limitations I use TurboTax Business to prepare fiduciary returns. I have found several limitations: 1. The Business version cannot import 1099's from brokerage firms. 2. Cannot attach broker statements to the return when E-filing fiduciary return, as required when making summary entries on form 8949. 3. Cannot e-file California State Fiduciary Return.
Date published: 2021-04-12
Rated 1 out of 5 by from TurboTax is garbage Allow us to use the "Smart Fix" feature as Exhibit A on the crapiness of turbo tax. On OSX, it will show you and text field, give you an error: "Mission box 1D" and absolutely no other context. How on earth are you supposed to fix this? Well, you have to go back through every darn screen trying to figure out which box 1D it was talking about. And TurboTax, please stop asking me EVERY time if I want to walk through everything. I would never finish my taxes.
Date published: 2021-04-12
Rated 5 out of 5 by from it was eazy to file DIdnt need to speak with a expert it was easy to navigate
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3610