TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Thanks! I've been using TurboTax for many years. I retired last year and was a little unsure of how your software would handle the change to Social Security and retirement income. TurboTax handled everything beautifully. Thanks for a great product.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is the BEST! I used the free full service pkg for simple filers. The agents that helped me were amazing in every way. They were pre-emptive, professional and thorough. If I didn't understand something, it was made clear. It shows that TurboTax believes all tax cases are equally important
Date published: 2022-03-31
Rated 3 out of 5 by from TurboTax is very time-consuming TurboTax is very time-consuming and I resent having to give a product review before your program will go forward to e-file my return.
Date published: 2022-03-31
Rated 1 out of 5 by from Software did not behave as instructions/help When Federal and State were rejected, TT did not "Help me fix errors" as suggested. I had to go through the forms myself an figure out what had to be over-ridden and updated.
Date published: 2022-03-31
Rated 2 out of 5 by from TurboTax kind of sucks Its stupid that you don't tell someone how much they have to pay until they have finished the taxes. Then you slam on the bill after claiming to be a free tax service. Its wrong. You should say how much is owed up front instead of hiding it. Everything else was fine.
Date published: 2022-03-31
Rated 3 out of 5 by from Gets the job done We have used for several years. It gets the job done
Date published: 2022-03-31
Rated 3 out of 5 by from I was told I would have help I bought TurboTax deluxe so I could have someone review and check this for me. I do not feel confident that everything is right and I believe I should be getting a return. I went through the whole process and no option to have someone review before filing
Date published: 2022-03-31
Rated 5 out of 5 by from Great for explaining taxes while completing them. TurboTax is a great service. it explains what can be done along the way of completing taxes.
Date published: 2022-03-31
Rated 5 out of 5 by from I Love my Turbo Tax Any time, I had any issue with my data input in my returns, I found the answers from its help site. Of course, it is hard to find Turbo Tax Tax Advisors but I was able to contact them any way and they guided me!!!!!! I am using Turbo Tax Premier over 15 years and I am very happy with it.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo tax is awesome and Tracey was very great! Everything was done professionally and I understood what was going on through out the process.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3610
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Thanks! I've been using TurboTax for many years. I retired last year and was a little unsure of how your software would handle the change to Social Security and retirement income. TurboTax handled everything beautifully. Thanks for a great product.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is the BEST! I used the free full service pkg for simple filers. The agents that helped me were amazing in every way. They were pre-emptive, professional and thorough. If I didn't understand something, it was made clear. It shows that TurboTax believes all tax cases are equally important
Date published: 2022-03-31
Rated 3 out of 5 by from TurboTax is very time-consuming TurboTax is very time-consuming and I resent having to give a product review before your program will go forward to e-file my return.
Date published: 2022-03-31
Rated 1 out of 5 by from Software did not behave as instructions/help When Federal and State were rejected, TT did not "Help me fix errors" as suggested. I had to go through the forms myself an figure out what had to be over-ridden and updated.
Date published: 2022-03-31
Rated 2 out of 5 by from TurboTax kind of sucks Its stupid that you don't tell someone how much they have to pay until they have finished the taxes. Then you slam on the bill after claiming to be a free tax service. Its wrong. You should say how much is owed up front instead of hiding it. Everything else was fine.
Date published: 2022-03-31
Rated 3 out of 5 by from Gets the job done We have used for several years. It gets the job done
Date published: 2022-03-31
Rated 3 out of 5 by from I was told I would have help I bought TurboTax deluxe so I could have someone review and check this for me. I do not feel confident that everything is right and I believe I should be getting a return. I went through the whole process and no option to have someone review before filing
Date published: 2022-03-31
Rated 5 out of 5 by from Great for explaining taxes while completing them. TurboTax is a great service. it explains what can be done along the way of completing taxes.
Date published: 2022-03-31
Rated 5 out of 5 by from I Love my Turbo Tax Any time, I had any issue with my data input in my returns, I found the answers from its help site. Of course, it is hard to find Turbo Tax Tax Advisors but I was able to contact them any way and they guided me!!!!!! I am using Turbo Tax Premier over 15 years and I am very happy with it.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo tax is awesome and Tracey was very great! Everything was done professionally and I understood what was going on through out the process.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3610