TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from software problem this year I have always relied on Turbotax and they have been awesome but this year I have had software problems which the customer help was not able to solve. I have been able to get around it somehow.
Date published: 2021-03-10
Rated 4 out of 5 by from Turbo Tax was Great Turbotax helped me with every question I had. It also made everything to understand.
Date published: 2021-03-10
Rated 1 out of 5 by from Easy but expensive I have been filing with turbo tax since I was 18. I remember when it was free even when I made over $40,000 a year. And there was not a $40 dollar processing fee to take out the $60 dollar upgrade fee out of the tax return. You want $100 dollars to process my taxes. I didn't even want to pay the $60 but of course when I got to the very end of filing it says ohhh so sorry you don't qualify for the free version instead of telling me up front. So then of course I'm going to pay the $60 dollars to just file. I just spent all this time. Honestly the only reason I came back this year is because all my previous years are on here. It is an easy set up but I am really upset about the amount of money it costs to file. I'm not saying it needs to be free but $60 dollars is a bit much along with $40 dollars to take the $60 out of the tax return.
Date published: 2021-03-10
Rated 5 out of 5 by from YOANDI TODO PERFECTO GRACIAS ESPERO QUE TODO SIGA ASI Y AUNQUE TENGA UNA DUDA
Date published: 2021-03-10
Rated 5 out of 5 by from Great Experience! Excellent and easy to use, answers all your questions! Very convenient.
Date published: 2021-03-10
Rated 5 out of 5 by from Awesome The greatest taxes software I am very satisfied with the performance
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax is the best Turbo tax walks you through every step with you not missing a beat that was very very helpful and made the process very easy.
Date published: 2021-03-10
Rated 1 out of 5 by from Changes Odd question about continuation of medical coverage for spouse in 2019. Insinuated there was a lapse in covereage and wording did not cover the fact that there was NO Lapse in coverage. Aslo, I did not recieve 1099 B. Questions regarding this I could not answer.
Date published: 2021-03-10
Rated 5 out of 5 by from TurboTax definitley made things easy i learned a lot, and the interface was easy to use and super helpful!!
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax easy process even for small businesses I have done my own taxes for years and my husband is self-employed and Turbo Tax makes it easy.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 3609
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from software problem this year I have always relied on Turbotax and they have been awesome but this year I have had software problems which the customer help was not able to solve. I have been able to get around it somehow.
Date published: 2021-03-10
Rated 4 out of 5 by from Turbo Tax was Great Turbotax helped me with every question I had. It also made everything to understand.
Date published: 2021-03-10
Rated 1 out of 5 by from Easy but expensive I have been filing with turbo tax since I was 18. I remember when it was free even when I made over $40,000 a year. And there was not a $40 dollar processing fee to take out the $60 dollar upgrade fee out of the tax return. You want $100 dollars to process my taxes. I didn't even want to pay the $60 but of course when I got to the very end of filing it says ohhh so sorry you don't qualify for the free version instead of telling me up front. So then of course I'm going to pay the $60 dollars to just file. I just spent all this time. Honestly the only reason I came back this year is because all my previous years are on here. It is an easy set up but I am really upset about the amount of money it costs to file. I'm not saying it needs to be free but $60 dollars is a bit much along with $40 dollars to take the $60 out of the tax return.
Date published: 2021-03-10
Rated 5 out of 5 by from YOANDI TODO PERFECTO GRACIAS ESPERO QUE TODO SIGA ASI Y AUNQUE TENGA UNA DUDA
Date published: 2021-03-10
Rated 5 out of 5 by from Great Experience! Excellent and easy to use, answers all your questions! Very convenient.
Date published: 2021-03-10
Rated 5 out of 5 by from Awesome The greatest taxes software I am very satisfied with the performance
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax is the best Turbo tax walks you through every step with you not missing a beat that was very very helpful and made the process very easy.
Date published: 2021-03-10
Rated 1 out of 5 by from Changes Odd question about continuation of medical coverage for spouse in 2019. Insinuated there was a lapse in covereage and wording did not cover the fact that there was NO Lapse in coverage. Aslo, I did not recieve 1099 B. Questions regarding this I could not answer.
Date published: 2021-03-10
Rated 5 out of 5 by from TurboTax definitley made things easy i learned a lot, and the interface was easy to use and super helpful!!
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax easy process even for small businesses I have done my own taxes for years and my husband is self-employed and Turbo Tax makes it easy.
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 3609