TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 1 out of 5 by from TurboTax is getting worse every year 1) I got clickbaited into buying the desktop version and turbotax refused to refund me or switch me to the live version. 2) My 6+ year account stopped working because of "network issues" even though it was clearly turbotax servers having errors. I had to start my return from 0 instead of it remembering my situation for the past years. 3) It didn't let me import crypto or stock related 1099s, took me hours across many days to input them all. Next year I'm definitely switching to a different service.
Date published: 2022-03-28
Rated 5 out of 5 by from Long Time TurboTax user Turbo Tax is my "Go To" for my taxes. I had a complicated return last year and I couldn't have done my filing without TurboTax
Date published: 2022-03-28
Rated 1 out of 5 by from Turbo Tax SUCKED this year!!!!! Glitch on 1099R and never fixed. I want my money back. If my return gets rejected you will hear from me again.
Date published: 2022-03-28
Rated 5 out of 5 by from Huge Time Saver Easy to use service, covered all of my tax situation, imported all my documents without having to pull out a single piece of paper, and gave me the recommended decisions to make throughout the entire process. Fast, painless, and 100% worth the money!
Date published: 2022-03-28
Rated 5 out of 5 by from Fast and Easy! Only took minutes to file my State:) Federal was real easy also.
Date published: 2022-03-28
Rated 5 out of 5 by from Good product As a turbo tax user for year i am well satisfied and trust the product.
Date published: 2022-03-28
Rated 3 out of 5 by from You have to figure out the flaws to use it I can get the job done for my kids' trusts, but there are issues that have existed for years and Turbotax has no interest in fixing. You cannot download data. You can't use a Mac. The whole printing, filing thing is a mess. It ignores the requirement of mailing the return in California. The errors it finds in the CA return make no sense.
Date published: 2022-03-28
Rated 3 out of 5 by from should be cheaper needs to be cheaper if im doing all the work myself.
Date published: 2022-03-28
Rated 2 out of 5 by from not that great! Your software is difficult to use. You have to save every time you enter a number, or when you go back to review, the old number shows. It is time consuming to review during easy step because frequently you ask questions as if we have never visited. Very confusing on foreign tax, interest income, etc. Unable to find adequate answers in help. Somehow I muddled thru. Many hours of work.
Date published: 2022-03-28
Rated 5 out of 5 by from 4th time using Turbo tax Would like to be able to take the standard deduction without going thru all the deduction steps.
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 3603
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from TurboTax is getting worse every year 1) I got clickbaited into buying the desktop version and turbotax refused to refund me or switch me to the live version. 2) My 6+ year account stopped working because of "network issues" even though it was clearly turbotax servers having errors. I had to start my return from 0 instead of it remembering my situation for the past years. 3) It didn't let me import crypto or stock related 1099s, took me hours across many days to input them all. Next year I'm definitely switching to a different service.
Date published: 2022-03-28
Rated 5 out of 5 by from Long Time TurboTax user Turbo Tax is my "Go To" for my taxes. I had a complicated return last year and I couldn't have done my filing without TurboTax
Date published: 2022-03-28
Rated 1 out of 5 by from Turbo Tax SUCKED this year!!!!! Glitch on 1099R and never fixed. I want my money back. If my return gets rejected you will hear from me again.
Date published: 2022-03-28
Rated 5 out of 5 by from Huge Time Saver Easy to use service, covered all of my tax situation, imported all my documents without having to pull out a single piece of paper, and gave me the recommended decisions to make throughout the entire process. Fast, painless, and 100% worth the money!
Date published: 2022-03-28
Rated 5 out of 5 by from Fast and Easy! Only took minutes to file my State:) Federal was real easy also.
Date published: 2022-03-28
Rated 5 out of 5 by from Good product As a turbo tax user for year i am well satisfied and trust the product.
Date published: 2022-03-28
Rated 3 out of 5 by from You have to figure out the flaws to use it I can get the job done for my kids' trusts, but there are issues that have existed for years and Turbotax has no interest in fixing. You cannot download data. You can't use a Mac. The whole printing, filing thing is a mess. It ignores the requirement of mailing the return in California. The errors it finds in the CA return make no sense.
Date published: 2022-03-28
Rated 3 out of 5 by from should be cheaper needs to be cheaper if im doing all the work myself.
Date published: 2022-03-28
Rated 2 out of 5 by from not that great! Your software is difficult to use. You have to save every time you enter a number, or when you go back to review, the old number shows. It is time consuming to review during easy step because frequently you ask questions as if we have never visited. Very confusing on foreign tax, interest income, etc. Unable to find adequate answers in help. Somehow I muddled thru. Many hours of work.
Date published: 2022-03-28
Rated 5 out of 5 by from 4th time using Turbo tax Would like to be able to take the standard deduction without going thru all the deduction steps.
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 3603