TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Can't live without you Every year, I dread taxes. Bit, the moment I sit down with Turbo Tax, their motivational cartoon and checking to see how I am doing really gets me going. I have been doing taxes with Turbo Tax since the digital age. I love them! Can't imaging going back to the paper and pencil way of doing taxes again!
Date published: 2023-04-10
Rated 4 out of 5 by from Turbotax 2022 Fed and Dual State Filing Feedback Fed filing excellent, 5/5 stars Dual states (CA+CO) filing: 3/5 stars Annoyingly many open unexplained items and not much details or help for the state computed values that got carries over from FED. Had to assume few items and took default prompted. Took audit protection.
Date published: 2023-04-10
Rated 5 out of 5 by from Excellent I had a good experience with turbo tax. Steven did a good job
Date published: 2023-04-10
Rated 3 out of 5 by from Business product not as easy as personal product I have used Turbo Tax personal products for three decades and find it very easy to use, and has helpful information to especially include the Federal and State tax due/refund amounts right there on the screen. The TurboTax Business product though does not have these information displays for some reason. That's the most important information to see, at all times! Those are the numbers we want to know as we complete our forms. In fact, the only way I know to see the Federal and State tax due/refund amounts in the Business product is to open the Form view and find the values in the forms, which is NOT an easy user experience... or to complete the workflow and prepare to submit the returns, which again is way too late in the process to finally get to see those data. These values should be shown on the main screen at all times like the Personal product those. I can only give 3 stars to the Business product for this, and for the rough interface when trying to complete the forms, and print the PDFs (why not just automatically do this for the state 770C/F form?), where we are required to make manual updates to the forms instead of a smooth completion using the wizard interface. Again, the Personal product does this smoothly. I give the Personal product 5 stars easy. The Business product needs to act more like the Personal product in these ways.
Date published: 2023-04-10
Rated 3 out of 5 by from Okay, unless you have a 1099-DIV I was okay with this program until I am required to pay the minimum $59 fee at the end preparing to file, for filling a 1099-DIV.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is easy and less expensive I've been filing via Turbo Tax for years now. Easily guides you step to step. Great tool.
Date published: 2023-04-10
Rated 4 out of 5 by from Turbo Tax has been very helpful I have not engaged with a representative from Turbo Tax and I have found it helpful.
Date published: 2023-04-10
Rated 5 out of 5 by from Great Turbotax Great experience overall. have a download version insteas of DVD version. I don't want to use your online version.
Date published: 2023-04-10
Rated 5 out of 5 by from Filing is so fast When using TurboTax year after year, they save all your information and makes it so easy. I was finished in 30 minutes. Just have your new information in front of you and relax and file your taxes. Very user-friendly and large print.
Date published: 2023-04-10
Rated 5 out of 5 by from The BEST Q&A approach to completing taxes. TurboTax is the best self-service Q&A approach to completing taxes.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3603
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Can't live without you Every year, I dread taxes. Bit, the moment I sit down with Turbo Tax, their motivational cartoon and checking to see how I am doing really gets me going. I have been doing taxes with Turbo Tax since the digital age. I love them! Can't imaging going back to the paper and pencil way of doing taxes again!
Date published: 2023-04-10
Rated 4 out of 5 by from Turbotax 2022 Fed and Dual State Filing Feedback Fed filing excellent, 5/5 stars Dual states (CA+CO) filing: 3/5 stars Annoyingly many open unexplained items and not much details or help for the state computed values that got carries over from FED. Had to assume few items and took default prompted. Took audit protection.
Date published: 2023-04-10
Rated 5 out of 5 by from Excellent I had a good experience with turbo tax. Steven did a good job
Date published: 2023-04-10
Rated 3 out of 5 by from Business product not as easy as personal product I have used Turbo Tax personal products for three decades and find it very easy to use, and has helpful information to especially include the Federal and State tax due/refund amounts right there on the screen. The TurboTax Business product though does not have these information displays for some reason. That's the most important information to see, at all times! Those are the numbers we want to know as we complete our forms. In fact, the only way I know to see the Federal and State tax due/refund amounts in the Business product is to open the Form view and find the values in the forms, which is NOT an easy user experience... or to complete the workflow and prepare to submit the returns, which again is way too late in the process to finally get to see those data. These values should be shown on the main screen at all times like the Personal product those. I can only give 3 stars to the Business product for this, and for the rough interface when trying to complete the forms, and print the PDFs (why not just automatically do this for the state 770C/F form?), where we are required to make manual updates to the forms instead of a smooth completion using the wizard interface. Again, the Personal product does this smoothly. I give the Personal product 5 stars easy. The Business product needs to act more like the Personal product in these ways.
Date published: 2023-04-10
Rated 3 out of 5 by from Okay, unless you have a 1099-DIV I was okay with this program until I am required to pay the minimum $59 fee at the end preparing to file, for filling a 1099-DIV.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is easy and less expensive I've been filing via Turbo Tax for years now. Easily guides you step to step. Great tool.
Date published: 2023-04-10
Rated 4 out of 5 by from Turbo Tax has been very helpful I have not engaged with a representative from Turbo Tax and I have found it helpful.
Date published: 2023-04-10
Rated 5 out of 5 by from Great Turbotax Great experience overall. have a download version insteas of DVD version. I don't want to use your online version.
Date published: 2023-04-10
Rated 5 out of 5 by from Filing is so fast When using TurboTax year after year, they save all your information and makes it so easy. I was finished in 30 minutes. Just have your new information in front of you and relax and file your taxes. Very user-friendly and large print.
Date published: 2023-04-10
Rated 5 out of 5 by from The BEST Q&A approach to completing taxes. TurboTax is the best self-service Q&A approach to completing taxes.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3603