TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Extremely helpfull If I had any issue live chat or phone call cleared everything up.
Date published: 2021-04-13
Rated 5 out of 5 by from very thorough I again find to be complete, and easy to use. Would recommend to most.
Date published: 2021-04-13
Rated 5 out of 5 by from So easy! I use it every year and don't want to use anything else.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax is very much helpful on my tax return! I used since 2020, very good experience!
Date published: 2021-04-13
Rated 5 out of 5 by from Pretty easy Everything was solved within great time and nothing was left out really easy app thanks
Date published: 2021-04-13
Rated 2 out of 5 by from Coding error...no support...disappointed There seems to be a coding error on MA Form CMS. I tried to call support but was told they don't handle Turbotax Business. The support person did try to help but was not able to get any answers herself. This is the second year that this has happened. It is very disappointing.
Date published: 2021-04-13
Rated 5 out of 5 by from Very User Friendly This was extremely easy to use, with an excellent, user friendly flow and easy to understand explainations
Date published: 2021-04-13
Rated 4 out of 5 by from I always use Turbo Tax The process is well explained and thorough. The only thing I don't like is that they say you are filing for free but there is actually a charge for their service. I don't mind paying for the service, I just wish they were upfront about it rather than saying it is free.
Date published: 2021-04-13
Rated 5 out of 5 by from Excellent I enjoy the experience of working with Turbo Tax. Thanks.
Date published: 2021-04-13
Rated 5 out of 5 by from Easy to use despite complicated income/expenses I usually use TurboTax to file my taxes, but last year went with a big tax preparation company to be sure "it was done right". Well, that cost me $500 and thousands of dollars in taxes owed. For this year, I'm back at TurboTax, inputting the information myself on a small business, retirement income, financial contributions and even foreign taxes paid... sounds complicated? Not for TurboTax! Easy Breezy! I just answered the questions and it walked me through the whole ordeal... which wasn't an ordeal at all! Thanks for making the complicated easy and inexpensive.
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 3601
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Extremely helpfull If I had any issue live chat or phone call cleared everything up.
Date published: 2021-04-13
Rated 5 out of 5 by from very thorough I again find to be complete, and easy to use. Would recommend to most.
Date published: 2021-04-13
Rated 5 out of 5 by from So easy! I use it every year and don't want to use anything else.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax is awesome! Turbo Tax is very much helpful on my tax return! I used since 2020, very good experience!
Date published: 2021-04-13
Rated 5 out of 5 by from Pretty easy Everything was solved within great time and nothing was left out really easy app thanks
Date published: 2021-04-13
Rated 2 out of 5 by from Coding error...no support...disappointed There seems to be a coding error on MA Form CMS. I tried to call support but was told they don't handle Turbotax Business. The support person did try to help but was not able to get any answers herself. This is the second year that this has happened. It is very disappointing.
Date published: 2021-04-13
Rated 5 out of 5 by from Very User Friendly This was extremely easy to use, with an excellent, user friendly flow and easy to understand explainations
Date published: 2021-04-13
Rated 4 out of 5 by from I always use Turbo Tax The process is well explained and thorough. The only thing I don't like is that they say you are filing for free but there is actually a charge for their service. I don't mind paying for the service, I just wish they were upfront about it rather than saying it is free.
Date published: 2021-04-13
Rated 5 out of 5 by from Excellent I enjoy the experience of working with Turbo Tax. Thanks.
Date published: 2021-04-13
Rated 5 out of 5 by from Easy to use despite complicated income/expenses I usually use TurboTax to file my taxes, but last year went with a big tax preparation company to be sure "it was done right". Well, that cost me $500 and thousands of dollars in taxes owed. For this year, I'm back at TurboTax, inputting the information myself on a small business, retirement income, financial contributions and even foreign taxes paid... sounds complicated? Not for TurboTax! Easy Breezy! I just answered the questions and it walked me through the whole ordeal... which wasn't an ordeal at all! Thanks for making the complicated easy and inexpensive.
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 3601