TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from very easy to use first time doing my own taxes, turbotax made it look easy
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax is awesome!!! The site was very user friendly. I appreciate the little information boxes that explained various sections. Anyone who reads can do their own taxes with Turbo Tax.
Date published: 2021-03-08
Rated 5 out of 5 by from turbotax is perfect Its simple easy and very accurate! i Have used it for years
Date published: 2021-03-08
Rated 2 out of 5 by from OK for Federal, State of CA is terrible though I hate TurboTax, I really do, but I have had very bad luck with tax preparers, and I haven't been able to find other software that works for all of my tax situations. I hate TurboTax because their marketing is all about how easy it is to talk to someone, when in reality it is like pulling teeth to get a human employed by TurboTax to respond to questions. They always want you to check the forums first, and the forums are other customers, and OCASIONALLY Intuit employees. And while Turbotax works pretty well for Federal tax filing, for the state of California it's AWFUL. Some forms weren't ready until almost March 1st. Employee expenses are deductible in certain situations in California, but you won't find any easy way to figure that out in State of CA Turbotax. I can't wait until another company makes appropriate tax software that I can use.
Date published: 2021-03-08
Rated 4 out of 5 by from Good for the uncomplicated return Very good for the average filer; make sure you list all income since I almost missed my Social Security benefits!
Date published: 2021-03-08
Rated 2 out of 5 by from no free tax preparation I left Turbo Tax years ago but decided to try again. This program MADE me Upgrade to deluxe against my will, made me pay for it before proceeding & before it was over, I wasn't allowed to e-file after noting corrections. $110 for this program has disgusted me.
Date published: 2021-03-08
Rated 4 out of 5 by from Turbo tax was great I filed my taxes today with turbo tax. It seemed like a very easy process
Date published: 2021-03-08
Rated 5 out of 5 by from Thank you Turbo Tax Easy Filing ... year after year. I'm glad I've done it again in 2020.
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo tax is great! Turbo Tax makes it easy to do your taxes. They walk you step by step through the process giving you additional info along the way to help you understand the process.
Date published: 2021-03-08
Rated 2 out of 5 by from Turbo Tax needs to be updated for the time Trying to find the Import W2's function is nearly impossible. You have to start by manually entering your W2 and then it decides if it can be import. Bring back the Import W2 button! Software is slow and clunky. Every time I open the software it has to check for an update. That is irritating. How about the software check IN THE BACKGROUND, while I am working on my taxes to see if there is an update and ask me when I want to apply the update. Some windows are small and cannot be enlarged. Hello people, this is the year 2021. We have large screen monitors. Some of us are older and our eyesight is no longer the best. Why would you limit the size of a window? I want to resize the window so I can see it easily. The software needs some serious overhaul to be update to the current century.
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 3598
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from very easy to use first time doing my own taxes, turbotax made it look easy
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo Tax is awesome!!! The site was very user friendly. I appreciate the little information boxes that explained various sections. Anyone who reads can do their own taxes with Turbo Tax.
Date published: 2021-03-08
Rated 5 out of 5 by from turbotax is perfect Its simple easy and very accurate! i Have used it for years
Date published: 2021-03-08
Rated 2 out of 5 by from OK for Federal, State of CA is terrible though I hate TurboTax, I really do, but I have had very bad luck with tax preparers, and I haven't been able to find other software that works for all of my tax situations. I hate TurboTax because their marketing is all about how easy it is to talk to someone, when in reality it is like pulling teeth to get a human employed by TurboTax to respond to questions. They always want you to check the forums first, and the forums are other customers, and OCASIONALLY Intuit employees. And while Turbotax works pretty well for Federal tax filing, for the state of California it's AWFUL. Some forms weren't ready until almost March 1st. Employee expenses are deductible in certain situations in California, but you won't find any easy way to figure that out in State of CA Turbotax. I can't wait until another company makes appropriate tax software that I can use.
Date published: 2021-03-08
Rated 4 out of 5 by from Good for the uncomplicated return Very good for the average filer; make sure you list all income since I almost missed my Social Security benefits!
Date published: 2021-03-08
Rated 2 out of 5 by from no free tax preparation I left Turbo Tax years ago but decided to try again. This program MADE me Upgrade to deluxe against my will, made me pay for it before proceeding & before it was over, I wasn't allowed to e-file after noting corrections. $110 for this program has disgusted me.
Date published: 2021-03-08
Rated 4 out of 5 by from Turbo tax was great I filed my taxes today with turbo tax. It seemed like a very easy process
Date published: 2021-03-08
Rated 5 out of 5 by from Thank you Turbo Tax Easy Filing ... year after year. I'm glad I've done it again in 2020.
Date published: 2021-03-08
Rated 5 out of 5 by from Turbo tax is great! Turbo Tax makes it easy to do your taxes. They walk you step by step through the process giving you additional info along the way to help you understand the process.
Date published: 2021-03-08
Rated 2 out of 5 by from Turbo Tax needs to be updated for the time Trying to find the Import W2's function is nearly impossible. You have to start by manually entering your W2 and then it decides if it can be import. Bring back the Import W2 button! Software is slow and clunky. Every time I open the software it has to check for an update. That is irritating. How about the software check IN THE BACKGROUND, while I am working on my taxes to see if there is an update and ask me when I want to apply the update. Some windows are small and cannot be enlarged. Hello people, this is the year 2021. We have large screen monitors. Some of us are older and our eyesight is no longer the best. Why would you limit the size of a window? I want to resize the window so I can see it easily. The software needs some serious overhaul to be update to the current century.
Date published: 2021-03-08
All TurboTax® Offerings Reviews - Page 3598