TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from TurboTax helped me a lot! I used TurboTax for over a decade, it was always a great help for my tax filing. Thank you!
Date published: 2022-03-31
Rated 4 out of 5 by from Turbo tax is most useful I am mostly satisfied with turbo tax but had problems com;leteing certain items such as taxable portion of certain IRAs and depreciation on rental properties.
Date published: 2022-03-31
Rated 5 out of 5 by from Great product The product is easy to use and friendly, it did confuse me as to how to input a spouse end of year IRA balance but was able to get help on the phone
Date published: 2022-03-31
Rated 5 out of 5 by from great helpful people they helped me several times this year. All were very respectful and nice
Date published: 2022-03-31
Rated 5 out of 5 by from Hey Wish i could save the world but if can not just a lil bit at a time
Date published: 2022-03-31
Rated 1 out of 5 by from this was awful The accountant was so nice but this service was so expensive, kept on adding more and more fees surprisingly! not transparent also got stuck in a loop; it was a software problem that forced me to upgrade to talk to an expert
Date published: 2022-03-31
Rated 5 out of 5 by from Great experience I used the full service this year, and had an excellent experience. My tax expert Bettie is very knowledgable, friendly, and overall excellent to work with. I hope to work with her again in the future!
Date published: 2022-03-31
Rated 5 out of 5 by from It did fine it was simple, i just had to find a few things on google to understand
Date published: 2022-03-31
Rated 4 out of 5 by from Ease of Use I use Turbo Tax every year. Never had any issues, except when trying to talk to a live person, which may be due to staffing.
Date published: 2022-03-31
Rated 3 out of 5 by from not as useful Have used Turbo Tax for several years and it needs the ability to move your address billing to the next forms. A simple "would you like to use the previous address information here" statement would be helpful
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3598
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax helped me a lot! I used TurboTax for over a decade, it was always a great help for my tax filing. Thank you!
Date published: 2022-03-31
Rated 4 out of 5 by from Turbo tax is most useful I am mostly satisfied with turbo tax but had problems com;leteing certain items such as taxable portion of certain IRAs and depreciation on rental properties.
Date published: 2022-03-31
Rated 5 out of 5 by from Great product The product is easy to use and friendly, it did confuse me as to how to input a spouse end of year IRA balance but was able to get help on the phone
Date published: 2022-03-31
Rated 5 out of 5 by from great helpful people they helped me several times this year. All were very respectful and nice
Date published: 2022-03-31
Rated 5 out of 5 by from Hey Wish i could save the world but if can not just a lil bit at a time
Date published: 2022-03-31
Rated 1 out of 5 by from this was awful The accountant was so nice but this service was so expensive, kept on adding more and more fees surprisingly! not transparent also got stuck in a loop; it was a software problem that forced me to upgrade to talk to an expert
Date published: 2022-03-31
Rated 5 out of 5 by from Great experience I used the full service this year, and had an excellent experience. My tax expert Bettie is very knowledgable, friendly, and overall excellent to work with. I hope to work with her again in the future!
Date published: 2022-03-31
Rated 5 out of 5 by from It did fine it was simple, i just had to find a few things on google to understand
Date published: 2022-03-31
Rated 4 out of 5 by from Ease of Use I use Turbo Tax every year. Never had any issues, except when trying to talk to a live person, which may be due to staffing.
Date published: 2022-03-31
Rated 3 out of 5 by from not as useful Have used Turbo Tax for several years and it needs the ability to move your address billing to the next forms. A simple "would you like to use the previous address information here" statement would be helpful
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3598