TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 1 out of 5 by from Every year it gets more difficult. Every year you take away features that were once free and then charge us for it. After the past two years, whoever is running this company should be ashamed, but I honestly wouldn't be surprised if they aren't at all. The employee who helped me though. A+ help. a little empathy goes a long way, and for that they (the worker, not turbotax) have my respect.
Date published: 2022-03-31
Rated 5 out of 5 by from Love this service! It is so easy to file my taxes. Best thing is that it is completely free!
Date published: 2022-03-31
Rated 5 out of 5 by from Real Easy to use Used for the first time, and it was really easy! would defiantly use again...
Date published: 2022-03-31
Rated 5 out of 5 by from Super Easy Made it very fast and smooth. 8th year in a row using and plan on using again next year!
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax was so easy! I have used TurboTax for my entire working adult life. So easy
Date published: 2022-03-31
Rated 5 out of 5 by from Simplest way to file It was my first time filing my tax return and turbo tax made it easy for me.
Date published: 2022-03-31
Rated 5 out of 5 by from Easy to use Walked through all my forms, no problems. Even with my wife having individual non-W2 income we had no problems.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax was easy! This was my first time filing on my own and not with my family. While I had very simple taxes to file I was still nervous and confused about filing myself before I used Turbotax. They walked me through it and did most of the work for me so I was able to feel confident in every step.
Date published: 2022-03-31
Rated 1 out of 5 by from No longer Free! In the past turbo tax used to be slightly above average and a good option for me. Now it's no better than every other service out there my returns are fairly simple I usually have 1 W-2 a, 1099 ( for instacart), and 1098 for student loans. the last 2 years with those 3 alone it has not been free and this year I now have a mortgage which really doesn't complicate things since my state lets me file for a property tax return via the state site. so i still filed with the same 3 pieces of info and once again its not free. not to mention my spouse paid for the software ( which was basically unusable just to get to the end and still have to shell out more money on top of the money already spent on the software. I recommend simply removing free from all your ads and statements and just label yourself a tax service like everyone else its misleading and makes for a poor user experience.
Date published: 2022-03-31
Rated 1 out of 5 by from Worst tax program ever invented. will never use. Program runs at snails pace. takes forever to get to your taxes
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3594
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Every year it gets more difficult. Every year you take away features that were once free and then charge us for it. After the past two years, whoever is running this company should be ashamed, but I honestly wouldn't be surprised if they aren't at all. The employee who helped me though. A+ help. a little empathy goes a long way, and for that they (the worker, not turbotax) have my respect.
Date published: 2022-03-31
Rated 5 out of 5 by from Love this service! It is so easy to file my taxes. Best thing is that it is completely free!
Date published: 2022-03-31
Rated 5 out of 5 by from Real Easy to use Used for the first time, and it was really easy! would defiantly use again...
Date published: 2022-03-31
Rated 5 out of 5 by from Super Easy Made it very fast and smooth. 8th year in a row using and plan on using again next year!
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax was so easy! I have used TurboTax for my entire working adult life. So easy
Date published: 2022-03-31
Rated 5 out of 5 by from Simplest way to file It was my first time filing my tax return and turbo tax made it easy for me.
Date published: 2022-03-31
Rated 5 out of 5 by from Easy to use Walked through all my forms, no problems. Even with my wife having individual non-W2 income we had no problems.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax was easy! This was my first time filing on my own and not with my family. While I had very simple taxes to file I was still nervous and confused about filing myself before I used Turbotax. They walked me through it and did most of the work for me so I was able to feel confident in every step.
Date published: 2022-03-31
Rated 1 out of 5 by from No longer Free! In the past turbo tax used to be slightly above average and a good option for me. Now it's no better than every other service out there my returns are fairly simple I usually have 1 W-2 a, 1099 ( for instacart), and 1098 for student loans. the last 2 years with those 3 alone it has not been free and this year I now have a mortgage which really doesn't complicate things since my state lets me file for a property tax return via the state site. so i still filed with the same 3 pieces of info and once again its not free. not to mention my spouse paid for the software ( which was basically unusable just to get to the end and still have to shell out more money on top of the money already spent on the software. I recommend simply removing free from all your ads and statements and just label yourself a tax service like everyone else its misleading and makes for a poor user experience.
Date published: 2022-03-31
Rated 1 out of 5 by from Worst tax program ever invented. will never use. Program runs at snails pace. takes forever to get to your taxes
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3594