TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 4 out of 5 by from Tubro Tax Getting more expensive looking for a new program next year
Date published: 2023-04-10
Rated 4 out of 5 by from Solid Option for Most Situations I own a small business as a sole-proprietor. Turbo-tax helped me identify deductions and elective deferrals strategically to substantially reduce my tax payment. However, the approach is literally "by the book". A tax professional may help craft a more personalized strategy to create additional value.
Date published: 2023-04-10
Rated 3 out of 5 by from Couple of snafus, but finally got it done Somehow I got two Turbotax IDs and the only difference is one is all lower case and one has the first two characters in upper case. They both use the same password. I spent a lot of time with two agents trying to figure out how to see the 2022 return (I had paid for it, but not filed it). In both cases, the phone went dead after 25 minutes or more and they never called back. This morning I signed on and got right to my return with no problem.
Date published: 2023-04-10
Rated 5 out of 5 by from Makes it easy Have used for 7years. Very easy to file with this site.
Date published: 2023-04-10
Rated 2 out of 5 by from overpriced took more than half my total fed return, even without using any of the stuff they want to upsell you on; hard not to feel like I'm being taken advantage of..will be exploring other options next year
Date published: 2023-04-10
Rated 4 out of 5 by from Easy Experience with Turbo Tax I was able to file my taxes in less than 2 hours. As long as you have all your forms ready, the process was very easy and simple
Date published: 2023-04-10
Rated 4 out of 5 by from a bit confussing I've used Turbo Tax "forever". Every year y'all change the software which normally isn't a problem. But this year, it took me longer due to the fact in several places I hit the continue button and it just sat there. And you had to keep entering the same info. 4 different times. Other than that, it wouldn't turn me away from using TurboTax
Date published: 2023-04-10
Rated 5 out of 5 by from Good and quick service I was getting close to the deadline for tax season and they made it quick, easy, and painless I definitely recommend people using turbo tax every season
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax is my lifeline. The fact that TurboTax walks you through each step and has explanatory guidance for each step really makes tax filings simple and straightforward. Having the ability to come back and make corrections and refinements throughout the process is extremely helpful. I've been using TurboTax for 7 years now and would not consider any other way of preparing and filing my returns.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax made it easier I've had a lot of bad luck with past tax preparers, not being honest, messing stuff up and when I get audited, they've disappeared, so now I do my own, which is a scary thing because I'm not a professional. Switching to turbo tax was and is the best decision so far. It's incredibly easy to use and I feel confident that I'm getting things done right.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3592
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Tubro Tax Getting more expensive looking for a new program next year
Date published: 2023-04-10
Rated 4 out of 5 by from Solid Option for Most Situations I own a small business as a sole-proprietor. Turbo-tax helped me identify deductions and elective deferrals strategically to substantially reduce my tax payment. However, the approach is literally "by the book". A tax professional may help craft a more personalized strategy to create additional value.
Date published: 2023-04-10
Rated 3 out of 5 by from Couple of snafus, but finally got it done Somehow I got two Turbotax IDs and the only difference is one is all lower case and one has the first two characters in upper case. They both use the same password. I spent a lot of time with two agents trying to figure out how to see the 2022 return (I had paid for it, but not filed it). In both cases, the phone went dead after 25 minutes or more and they never called back. This morning I signed on and got right to my return with no problem.
Date published: 2023-04-10
Rated 5 out of 5 by from Makes it easy Have used for 7years. Very easy to file with this site.
Date published: 2023-04-10
Rated 2 out of 5 by from overpriced took more than half my total fed return, even without using any of the stuff they want to upsell you on; hard not to feel like I'm being taken advantage of..will be exploring other options next year
Date published: 2023-04-10
Rated 4 out of 5 by from Easy Experience with Turbo Tax I was able to file my taxes in less than 2 hours. As long as you have all your forms ready, the process was very easy and simple
Date published: 2023-04-10
Rated 4 out of 5 by from a bit confussing I've used Turbo Tax "forever". Every year y'all change the software which normally isn't a problem. But this year, it took me longer due to the fact in several places I hit the continue button and it just sat there. And you had to keep entering the same info. 4 different times. Other than that, it wouldn't turn me away from using TurboTax
Date published: 2023-04-10
Rated 5 out of 5 by from Good and quick service I was getting close to the deadline for tax season and they made it quick, easy, and painless I definitely recommend people using turbo tax every season
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax is my lifeline. The fact that TurboTax walks you through each step and has explanatory guidance for each step really makes tax filings simple and straightforward. Having the ability to come back and make corrections and refinements throughout the process is extremely helpful. I've been using TurboTax for 7 years now and would not consider any other way of preparing and filing my returns.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax made it easier I've had a lot of bad luck with past tax preparers, not being honest, messing stuff up and when I get audited, they've disappeared, so now I do my own, which is a scary thing because I'm not a professional. Switching to turbo tax was and is the best decision so far. It's incredibly easy to use and I feel confident that I'm getting things done right.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3592