TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294023 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Easier than I thought! Since being on this website, I thought I would be too frustrated to complete my taxes online. Once I began to insert my information it became easier! Thank you for making me not feel old. lol
Date published: 2022-03-31
Rated 3 out of 5 by from Would of been 5 stars I honestly love turbo tax for having all my info saved. But when it said I could pay the $54 out of my refund to pay for turbo tax it failed to mention it would cost another $39 to do so. I would of never said yes to that and there was no way to change it in the end. That is super misleading and I feel should be mentioned and it isn't anywhere and you can't change it at all after the fact.
Date published: 2022-03-31
Rated 5 out of 5 by from Great service Great experience everyone was very helpful, thanks
Date published: 2022-03-31
Rated 1 out of 5 by from Capital Gains tax on sale of Merrill Lynch stock I have no retirement account beyond Social Security. I have my stocks from Merrill Lynch I inherited. This year I paid a lot of tax and my income reflected in the sale of stock (Capital Gains). My eFile keeps asking for Retirement account I don't have.+
Date published: 2022-03-31
Rated 2 out of 5 by from expensive i found the format a little confusing Price is too high using another tax preparer next cant aford this anymore Double charged me last year and still havent fixed it
Date published: 2022-03-31
Rated 5 out of 5 by from Awesome I used TurboTax every year and it's the easiest way of filing
Date published: 2022-03-31
Rated 5 out of 5 by from Fantastic and Simple Great experience. Was fast and simple. Walked me through every box step by step
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is awesome! Helped me get the maximum return. I worked in 2 states and bought my first house; they helped me navigate it all.
Date published: 2022-03-31
Rated 5 out of 5 by from Best way to file taxes Been using TurboTax fpr years - accurate and reliable! When tax laws are constantly changing, it's comforting to know that tax experts are on top of it. TurboTax keeps up with the changes.
Date published: 2022-03-31
Rated 5 out of 5 by from On-line product and live help are AAA+++ First time since I started using the product maybe 7 years ago that I have run into a problem. Unable to find enough on-line help to delete an erroneous K-1 but with VERY pleased with the live trouble shooting.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3590
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easier than I thought! Since being on this website, I thought I would be too frustrated to complete my taxes online. Once I began to insert my information it became easier! Thank you for making me not feel old. lol
Date published: 2022-03-31
Rated 3 out of 5 by from Would of been 5 stars I honestly love turbo tax for having all my info saved. But when it said I could pay the $54 out of my refund to pay for turbo tax it failed to mention it would cost another $39 to do so. I would of never said yes to that and there was no way to change it in the end. That is super misleading and I feel should be mentioned and it isn't anywhere and you can't change it at all after the fact.
Date published: 2022-03-31
Rated 5 out of 5 by from Great service Great experience everyone was very helpful, thanks
Date published: 2022-03-31
Rated 1 out of 5 by from Capital Gains tax on sale of Merrill Lynch stock I have no retirement account beyond Social Security. I have my stocks from Merrill Lynch I inherited. This year I paid a lot of tax and my income reflected in the sale of stock (Capital Gains). My eFile keeps asking for Retirement account I don't have.+
Date published: 2022-03-31
Rated 2 out of 5 by from expensive i found the format a little confusing Price is too high using another tax preparer next cant aford this anymore Double charged me last year and still havent fixed it
Date published: 2022-03-31
Rated 5 out of 5 by from Awesome I used TurboTax every year and it's the easiest way of filing
Date published: 2022-03-31
Rated 5 out of 5 by from Fantastic and Simple Great experience. Was fast and simple. Walked me through every box step by step
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is awesome! Helped me get the maximum return. I worked in 2 states and bought my first house; they helped me navigate it all.
Date published: 2022-03-31
Rated 5 out of 5 by from Best way to file taxes Been using TurboTax fpr years - accurate and reliable! When tax laws are constantly changing, it's comforting to know that tax experts are on top of it. TurboTax keeps up with the changes.
Date published: 2022-03-31
Rated 5 out of 5 by from On-line product and live help are AAA+++ First time since I started using the product maybe 7 years ago that I have run into a problem. Unable to find enough on-line help to delete an erroneous K-1 but with VERY pleased with the live trouble shooting.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3590