TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 3 out of 5 by from Didn't used to have to pay for state taxes I didn't like it that I had to pay for the state taxes. I wanted to print out the Federal taxes and fill out my own State taxes from that but I couldn't view my Federal taxes until I paid for them and that was when I had to make a decision whether to use the Turbo tax state taxes preparation or not. I was not happy about that at all. I have used Turbo tax for many years and this year I was not completely happy with the experience.
Date published: 2023-04-10
Rated 5 out of 5 by from Great System Took some time, but great service. I am planning to use it again next year.
Date published: 2023-04-10
Rated 3 out of 5 by from NOT AS FRENDLY AS PRIOR YEARS I have used Turbo Tax for the last 20 years and have had very little problems. Please put the "GO TO FORM" button back. I was super easy to make changes or corrections with this option.
Date published: 2023-04-10
Rated 3 out of 5 by from Average This year I'm only giving an Average ratine. I don't like being hounded to continually upgrade and purchase things I don't want or need. I've been using TurboTax for a number of years. But every year the over-sell continues to get worse. Next year I'll consider using another service as a result of this.
Date published: 2023-04-10
Rated 1 out of 5 by from Watch IRS do everything, TurboTax out of business Turbo Tax is not necessary, except for what they've lobbied congress to force us to do. I look forward to the IRS preparing everything and only requiring our signatures. I have always hated having to spend on the average a couple of days a year on taxes!
Date published: 2023-04-10
Rated 5 out of 5 by from Turbotax is great It really is very Easy and convenient recommend to all
Date published: 2023-04-10
Rated 5 out of 5 by from Thank goodness for TurboTa This product is easy, self explanatory, fast and very user friendly.
Date published: 2023-04-10
Rated 1 out of 5 by from Too Expensive I don't like Turbo Tax. Probably last year I will use. Charged me $119 for a simple 1040 tax return. Don't believe the hype saying they don't do that anymore! Also, it says my tax rate is 15.34% but when I added 15,500 in income which had 20% taken out already, my tax went up.
Date published: 2023-04-10
Rated 5 out of 5 by from Totally satisfied I have been using Turbo Tax for several years and, it continues to be my preferred way to file my taxes. It is convenient and very user friendly.
Date published: 2023-04-10
Rated 1 out of 5 by from 15 years and done this is literally 15 years using Turbo tax and its my last, it just does nothing to assist in getting a good return, there is no value in it whatsoever.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3583
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Didn't used to have to pay for state taxes I didn't like it that I had to pay for the state taxes. I wanted to print out the Federal taxes and fill out my own State taxes from that but I couldn't view my Federal taxes until I paid for them and that was when I had to make a decision whether to use the Turbo tax state taxes preparation or not. I was not happy about that at all. I have used Turbo tax for many years and this year I was not completely happy with the experience.
Date published: 2023-04-10
Rated 5 out of 5 by from Great System Took some time, but great service. I am planning to use it again next year.
Date published: 2023-04-10
Rated 3 out of 5 by from NOT AS FRENDLY AS PRIOR YEARS I have used Turbo Tax for the last 20 years and have had very little problems. Please put the "GO TO FORM" button back. I was super easy to make changes or corrections with this option.
Date published: 2023-04-10
Rated 3 out of 5 by from Average This year I'm only giving an Average ratine. I don't like being hounded to continually upgrade and purchase things I don't want or need. I've been using TurboTax for a number of years. But every year the over-sell continues to get worse. Next year I'll consider using another service as a result of this.
Date published: 2023-04-10
Rated 1 out of 5 by from Watch IRS do everything, TurboTax out of business Turbo Tax is not necessary, except for what they've lobbied congress to force us to do. I look forward to the IRS preparing everything and only requiring our signatures. I have always hated having to spend on the average a couple of days a year on taxes!
Date published: 2023-04-10
Rated 5 out of 5 by from Turbotax is great It really is very Easy and convenient recommend to all
Date published: 2023-04-10
Rated 5 out of 5 by from Thank goodness for TurboTa This product is easy, self explanatory, fast and very user friendly.
Date published: 2023-04-10
Rated 1 out of 5 by from Too Expensive I don't like Turbo Tax. Probably last year I will use. Charged me $119 for a simple 1040 tax return. Don't believe the hype saying they don't do that anymore! Also, it says my tax rate is 15.34% but when I added 15,500 in income which had 20% taken out already, my tax went up.
Date published: 2023-04-10
Rated 5 out of 5 by from Totally satisfied I have been using Turbo Tax for several years and, it continues to be my preferred way to file my taxes. It is convenient and very user friendly.
Date published: 2023-04-10
Rated 1 out of 5 by from 15 years and done this is literally 15 years using Turbo tax and its my last, it just does nothing to assist in getting a good return, there is no value in it whatsoever.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3583