TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from I am here to do taxes NOT give out personal info. First thing, it seems that Turbo Tax does not offer a free federal filing anymore - I get it. Times are tough for all of us. The second thing, and the thing that most annoyed me! They put some form in front of you towards the end (when signatures are needed to file the returns) that is them saying how important it is and please sign here, only to find out its a consent form so they have access to my personal information. Not cool.
Date published: 2023-04-10
Rated 2 out of 5 by from Fair Didn't like it very much! You're supposed to be the tax experts, so if your product is so great why don't you back it up with a phone number for LIVE Customer Service at NO COST--like most reputable businesses do! The fact that you have to pay extra for help to get questions answered is outrageous! For that matter, why don't you include a phone number at all??!!
Date published: 2023-04-10
Rated 3 out of 5 by from Turbo Deluxe 2022 I gad a difficult time paying Intuit for my state return
Date published: 2023-04-10
Rated 5 out of 5 by from A real time saver I probably saved 5 hours of digital manipulation turning things over to Turbo Tax.
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax is simple and easy I used the guided feature and was done in short order.
Date published: 2023-04-10
Rated 3 out of 5 by from 2023 Return I like how easy this is to use, but wasn't thrilled with the mandatory necessity to pay for "upgrades" to input certain information. Seems a bit overzealous and unnecessary. They also did not have my tax returns from last year and I was forced to go through the IRS.
Date published: 2023-04-10
Rated 5 out of 5 by from First time tax Easy to follow, help tools are great for all the questions I had
Date published: 2023-04-10
Rated 5 out of 5 by from does all the hard work Easy to use. Turbo Tax does all the hard work and knows how to apply the tax laws to your unique situation. Just gather your documents and get started.
Date published: 2023-04-10
Rated 3 out of 5 by from GETTING PRICEY I HATE THE CONSTANT ATTEMPTS TO UP SELL, ITS ALREADY EXPENSIVE FOR THE MOST BASIC SERVICE.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is so Easy Easy to use and helpful tips along the way, I love Turbo Tax for getting me the return I deserve
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3582
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from I am here to do taxes NOT give out personal info. First thing, it seems that Turbo Tax does not offer a free federal filing anymore - I get it. Times are tough for all of us. The second thing, and the thing that most annoyed me! They put some form in front of you towards the end (when signatures are needed to file the returns) that is them saying how important it is and please sign here, only to find out its a consent form so they have access to my personal information. Not cool.
Date published: 2023-04-10
Rated 2 out of 5 by from Fair Didn't like it very much! You're supposed to be the tax experts, so if your product is so great why don't you back it up with a phone number for LIVE Customer Service at NO COST--like most reputable businesses do! The fact that you have to pay extra for help to get questions answered is outrageous! For that matter, why don't you include a phone number at all??!!
Date published: 2023-04-10
Rated 3 out of 5 by from Turbo Deluxe 2022 I gad a difficult time paying Intuit for my state return
Date published: 2023-04-10
Rated 5 out of 5 by from A real time saver I probably saved 5 hours of digital manipulation turning things over to Turbo Tax.
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax is simple and easy I used the guided feature and was done in short order.
Date published: 2023-04-10
Rated 3 out of 5 by from 2023 Return I like how easy this is to use, but wasn't thrilled with the mandatory necessity to pay for "upgrades" to input certain information. Seems a bit overzealous and unnecessary. They also did not have my tax returns from last year and I was forced to go through the IRS.
Date published: 2023-04-10
Rated 5 out of 5 by from First time tax Easy to follow, help tools are great for all the questions I had
Date published: 2023-04-10
Rated 5 out of 5 by from does all the hard work Easy to use. Turbo Tax does all the hard work and knows how to apply the tax laws to your unique situation. Just gather your documents and get started.
Date published: 2023-04-10
Rated 3 out of 5 by from GETTING PRICEY I HATE THE CONSTANT ATTEMPTS TO UP SELL, ITS ALREADY EXPENSIVE FOR THE MOST BASIC SERVICE.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is so Easy Easy to use and helpful tips along the way, I love Turbo Tax for getting me the return I deserve
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3582