TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from LOVE TurboTax Download product. HATE TurboTax Live Have used TT Download for years. Tried TT Live this year. Couldn't see or edit tax forms directly. Knew there were errors I couldn't fix. Called TT customer svc, purchased Download product, and she helped me transfer my data from LIVE to download. Never Again!
Date published: 2021-05-18
Rated 5 out of 5 by from Great & Simple to use I've used turbo tax for um bout fiddy elebbum years and I like it.
Date published: 2021-05-18
Rated 4 out of 5 by from TURBO TAX IS GOOD BUT STILL NEED MORE UPDATE ALL MY QUESTION WAS NOT ANSWERS WELL SOME WAS BUT NOT ALL
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax Premier It took me longer to prepare my taxes than in previous years. It was difficult to locate major company's to download tax information from... I never did locate Capital One files so I had to directly key in a lots of information. You added TIAA, however, I didn't discover it on your list until I had entered nearly 10 1099 forms.
Date published: 2021-05-18
Rated 5 out of 5 by from Good Good good good good good good good good good good good
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo tax is great! We have used it for years and helps us stay organized when it comes to tax time.
Date published: 2021-05-18
Rated 4 out of 5 by from I think it is great I think it is the easiest way to get them done but I do not like having to go back to select differently to avoid extra charges when there should just be a check box for options. I have used for years but can now only see 2019 and 2018 taxes on my profile? I will have to look into that mess.
Date published: 2021-05-18
Rated 5 out of 5 by from Easy to use pretty darn easy to use! I like how it guides you every step of the way.
Date published: 2021-05-18
Rated 1 out of 5 by from Turbo Tax not good for 1031 Like Kind Exchanges I had to spend hours, many many hours, like 10-20 hours researching Like Kind Exchange on your user community help support boards
Date published: 2021-05-18
Rated 1 out of 5 by from Not happy with itemization I am not happy that it just took the standard deduction and did not itemize my state and local taxes.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 359
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from LOVE TurboTax Download product. HATE TurboTax Live Have used TT Download for years. Tried TT Live this year. Couldn't see or edit tax forms directly. Knew there were errors I couldn't fix. Called TT customer svc, purchased Download product, and she helped me transfer my data from LIVE to download. Never Again!
Date published: 2021-05-18
Rated 5 out of 5 by from Great & Simple to use I've used turbo tax for um bout fiddy elebbum years and I like it.
Date published: 2021-05-18
Rated 4 out of 5 by from TURBO TAX IS GOOD BUT STILL NEED MORE UPDATE ALL MY QUESTION WAS NOT ANSWERS WELL SOME WAS BUT NOT ALL
Date published: 2021-05-18
Rated 4 out of 5 by from Turbo Tax Premier It took me longer to prepare my taxes than in previous years. It was difficult to locate major company's to download tax information from... I never did locate Capital One files so I had to directly key in a lots of information. You added TIAA, however, I didn't discover it on your list until I had entered nearly 10 1099 forms.
Date published: 2021-05-18
Rated 5 out of 5 by from Good Good good good good good good good good good good good
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo tax is great! We have used it for years and helps us stay organized when it comes to tax time.
Date published: 2021-05-18
Rated 4 out of 5 by from I think it is great I think it is the easiest way to get them done but I do not like having to go back to select differently to avoid extra charges when there should just be a check box for options. I have used for years but can now only see 2019 and 2018 taxes on my profile? I will have to look into that mess.
Date published: 2021-05-18
Rated 5 out of 5 by from Easy to use pretty darn easy to use! I like how it guides you every step of the way.
Date published: 2021-05-18
Rated 1 out of 5 by from Turbo Tax not good for 1031 Like Kind Exchanges I had to spend hours, many many hours, like 10-20 hours researching Like Kind Exchange on your user community help support boards
Date published: 2021-05-18
Rated 1 out of 5 by from Not happy with itemization I am not happy that it just took the standard deduction and did not itemize my state and local taxes.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 359