TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from TurboTax was easy to use and the people were very Very nice people who will help you understand things.
Date published: 2022-03-25
Rated 3 out of 5 by from Turbo Tax is an acceptable product I find turbo tax more and more expensive. I am on the verge of looking for a less costly product. First the fee for the product then the fee for the state return. Even with a discount from a big box store for the basic product it is expensive. Not too many years ago you got both fed and state returns for one flat fee, Not now. Twenty five bucks is a rip off
Date published: 2022-03-25
Rated 1 out of 5 by from TURBO TAX IS POOR. IN 2020 & 2021 I have to send in my returns by mail. In 2020, i was told to send in my return by mail due to an internal problem with the turbo program. In 2021 the return was returned as the IRS said they could not identify me by the turbo tax data. They required me give my AGI from 2020. it was again rejected by the IRS. I have used Turbo tax for about 30 years, but this is my last year. Get your programing right.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo tax is cool!! It was a great experience precious was awesome I enjoyed all her help and it was easy all the way to the end I really recommend it
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax is great and easy to do. My experience is great the expert was great in customer service and super knowledgeable and answer very well all my question and she was very patient with me.
Date published: 2022-03-25
Rated 1 out of 5 by from Terrible Service - no solution for problem Caught in a loop that keeps sending me back to the same Schedule C.
Date published: 2022-03-25
Rated 4 out of 5 by from Better Feedback ran into errors after e file, should need more details or better contact resolution efforts at the error screen.
Date published: 2022-03-25
Rated 5 out of 5 by from Rebecca was awesome Rebecca was so kind and understanding. She was prompt and knowledgeable about my situation
Date published: 2022-03-25
Rated 5 out of 5 by from Awesome support We were having an issue for transmitting our tax return and thanks to Redgera, the agent on call for support, the problem was solved. She was very patient, courteous, professional and courteous to deal with. Thank you so much Redgera.
Date published: 2022-03-25
Rated 5 out of 5 by from Very easy and safe! Had a little trouble but I just read the instructions provided and got through the process pretty easy!
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 3580
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax was easy to use and the people were very Very nice people who will help you understand things.
Date published: 2022-03-25
Rated 3 out of 5 by from Turbo Tax is an acceptable product I find turbo tax more and more expensive. I am on the verge of looking for a less costly product. First the fee for the product then the fee for the state return. Even with a discount from a big box store for the basic product it is expensive. Not too many years ago you got both fed and state returns for one flat fee, Not now. Twenty five bucks is a rip off
Date published: 2022-03-25
Rated 1 out of 5 by from TURBO TAX IS POOR. IN 2020 & 2021 I have to send in my returns by mail. In 2020, i was told to send in my return by mail due to an internal problem with the turbo program. In 2021 the return was returned as the IRS said they could not identify me by the turbo tax data. They required me give my AGI from 2020. it was again rejected by the IRS. I have used Turbo tax for about 30 years, but this is my last year. Get your programing right.
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo tax is cool!! It was a great experience precious was awesome I enjoyed all her help and it was easy all the way to the end I really recommend it
Date published: 2022-03-25
Rated 5 out of 5 by from Turbo Tax is great and easy to do. My experience is great the expert was great in customer service and super knowledgeable and answer very well all my question and she was very patient with me.
Date published: 2022-03-25
Rated 1 out of 5 by from Terrible Service - no solution for problem Caught in a loop that keeps sending me back to the same Schedule C.
Date published: 2022-03-25
Rated 4 out of 5 by from Better Feedback ran into errors after e file, should need more details or better contact resolution efforts at the error screen.
Date published: 2022-03-25
Rated 5 out of 5 by from Rebecca was awesome Rebecca was so kind and understanding. She was prompt and knowledgeable about my situation
Date published: 2022-03-25
Rated 5 out of 5 by from Awesome support We were having an issue for transmitting our tax return and thanks to Redgera, the agent on call for support, the problem was solved. She was very patient, courteous, professional and courteous to deal with. Thank you so much Redgera.
Date published: 2022-03-25
Rated 5 out of 5 by from Very easy and safe! Had a little trouble but I just read the instructions provided and got through the process pretty easy!
Date published: 2022-03-25
All TurboTax® Offerings Reviews - Page 3580