TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by
null from
My personal experience
I have never had an issue with TurboTax filing. Always smooth transactions, stays on top of my mistakes and ensures it's done right.
Date published: 2023-01-31
Rated 5 out of 5 by
CS9422 from
Simple to use and goes quickly.
I only had one issue that I needed help with and when I requested help from an expert, she was very helpful and resolved my issue quickly.
Date published: 2023-01-31
Rated 5 out of 5 by
CarlosO88 from
Turbo-Tax Is Awesome!!
Crystal was very professional and very informative. She guided me through step by step and was positive and uplifting! if there was a 10-star rating, she would defiantly get that! great work and awesome job on helping me!!
Date published: 2023-01-31
Rated 5 out of 5 by
NiaJ491 from
Great Service
I love using turbotax DIY. With my job, I don't have time to go into a brick and mortar place to have my taxes filed.
Date published: 2023-01-31
Rated 3 out of 5 by
SDYung from
Good but pushy with added services
I've used TurboTax for many years now and I noticed a significant increase in pushing products during the process. The main one I am surprised about is enticing people with a 5 day early return if they open a Credit Karma checking account account. No thank you. The fact that "recommended" was placed by the Credit Karma choice is way too pushy. If this hard sell continues, I will probably switch to another online tax filing service.
Date published: 2023-01-31
Rated 5 out of 5 by
Magz n Andy from
Taxes 2022! A Good year!
Was nice and easy! Well priced! I got this done very quickly!
Date published: 2023-01-31
Rated 5 out of 5 by
WinnieGT from
Love it. We use them every year!
We always have a wonderful experience. They are always very helpful and givve necessary advice.
Date published: 2023-01-31
Rated 5 out of 5 by
Frug from
confusion over 1099R
Instructions not clear when 1099R is received as a result of cashing out life insurance policy and not retirement.
Date published: 2023-01-31
Rated 4 out of 5 by
Trav99 from
Turbo tax not free like advertised
It is very easy to use, it's quick and easy to understand. I like the quick review and the chance to go back if needed. The only problem is it takes 1 third of your return to file when it's suppose to be free. Guess nothing is free in America anymore 😕
Date published: 2023-01-31
Rated 5 out of 5 by
Willmikey from
Easy to use
Simple and easy to use as far as I can tell. Took about 4 hours. First time filing for an LLC and was extremely confused. Turbo tax made it a lot easier.
All TurboTax® Offerings Reviews - Page 3575
Date published: 2023-01-31
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
null from
My personal experience
I have never had an issue with TurboTax filing. Always smooth transactions, stays on top of my mistakes and ensures it's done right.
Date published: 2023-01-31
Rated 5 out of 5 by
CS9422 from
Simple to use and goes quickly.
I only had one issue that I needed help with and when I requested help from an expert, she was very helpful and resolved my issue quickly.
Date published: 2023-01-31
Rated 5 out of 5 by
CarlosO88 from
Turbo-Tax Is Awesome!!
Crystal was very professional and very informative. She guided me through step by step and was positive and uplifting! if there was a 10-star rating, she would defiantly get that! great work and awesome job on helping me!!
Date published: 2023-01-31
Rated 5 out of 5 by
NiaJ491 from
Great Service
I love using turbotax DIY. With my job, I don't have time to go into a brick and mortar place to have my taxes filed.
Date published: 2023-01-31
Rated 3 out of 5 by
SDYung from
Good but pushy with added services
I've used TurboTax for many years now and I noticed a significant increase in pushing products during the process. The main one I am surprised about is enticing people with a 5 day early return if they open a Credit Karma checking account account. No thank you. The fact that "recommended" was placed by the Credit Karma choice is way too pushy. If this hard sell continues, I will probably switch to another online tax filing service.
Date published: 2023-01-31
Rated 5 out of 5 by
Magz n Andy from
Taxes 2022! A Good year!
Was nice and easy! Well priced! I got this done very quickly!
Date published: 2023-01-31
Rated 5 out of 5 by
WinnieGT from
Love it. We use them every year!
We always have a wonderful experience. They are always very helpful and givve necessary advice.
Date published: 2023-01-31
Rated 5 out of 5 by
Frug from
confusion over 1099R
Instructions not clear when 1099R is received as a result of cashing out life insurance policy and not retirement.
Date published: 2023-01-31
Rated 4 out of 5 by
Trav99 from
Turbo tax not free like advertised
It is very easy to use, it's quick and easy to understand. I like the quick review and the chance to go back if needed. The only problem is it takes 1 third of your return to file when it's suppose to be free. Guess nothing is free in America anymore 😕
Date published: 2023-01-31
Rated 5 out of 5 by
Willmikey from
Easy to use
Simple and easy to use as far as I can tell. Took about 4 hours. First time filing for an LLC and was extremely confused. Turbo tax made it a lot easier.
All TurboTax® Offerings Reviews - Page 3575
Date published: 2023-01-31