TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from My personal experience I have never had an issue with TurboTax filing. Always smooth transactions, stays on top of my mistakes and ensures it's done right.
Date published: 2023-01-31
Rated 5 out of 5 by from Simple to use and goes quickly. I only had one issue that I needed help with and when I requested help from an expert, she was very helpful and resolved my issue quickly.
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo-Tax Is Awesome!! Crystal was very professional and very informative. She guided me through step by step and was positive and uplifting! if there was a 10-star rating, she would defiantly get that! great work and awesome job on helping me!!
Date published: 2023-01-31
Rated 5 out of 5 by from Great Service I love using turbotax DIY. With my job, I don't have time to go into a brick and mortar place to have my taxes filed.
Date published: 2023-01-31
Rated 3 out of 5 by from Good but pushy with added services I've used TurboTax for many years now and I noticed a significant increase in pushing products during the process. The main one I am surprised about is enticing people with a 5 day early return if they open a Credit Karma checking account account. No thank you. The fact that "recommended" was placed by the Credit Karma choice is way too pushy. If this hard sell continues, I will probably switch to another online tax filing service.
Date published: 2023-01-31
Rated 5 out of 5 by from Taxes 2022! A Good year! Was nice and easy! Well priced! I got this done very quickly!
Date published: 2023-01-31
Rated 5 out of 5 by from Love it. We use them every year! We always have a wonderful experience. They are always very helpful and givve necessary advice.
Date published: 2023-01-31
Rated 5 out of 5 by from confusion over 1099R Instructions not clear when 1099R is received as a result of cashing out life insurance policy and not retirement.
Date published: 2023-01-31
Rated 4 out of 5 by from Turbo tax not free like advertised It is very easy to use, it's quick and easy to understand. I like the quick review and the chance to go back if needed. The only problem is it takes 1 third of your return to file when it's suppose to be free. Guess nothing is free in America anymore 😕
Date published: 2023-01-31
Rated 5 out of 5 by from Easy to use Simple and easy to use as far as I can tell. Took about 4 hours. First time filing for an LLC and was extremely confused. Turbo tax made it a lot easier.
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 3575
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from My personal experience I have never had an issue with TurboTax filing. Always smooth transactions, stays on top of my mistakes and ensures it's done right.
Date published: 2023-01-31
Rated 5 out of 5 by from Simple to use and goes quickly. I only had one issue that I needed help with and when I requested help from an expert, she was very helpful and resolved my issue quickly.
Date published: 2023-01-31
Rated 5 out of 5 by from Turbo-Tax Is Awesome!! Crystal was very professional and very informative. She guided me through step by step and was positive and uplifting! if there was a 10-star rating, she would defiantly get that! great work and awesome job on helping me!!
Date published: 2023-01-31
Rated 5 out of 5 by from Great Service I love using turbotax DIY. With my job, I don't have time to go into a brick and mortar place to have my taxes filed.
Date published: 2023-01-31
Rated 3 out of 5 by from Good but pushy with added services I've used TurboTax for many years now and I noticed a significant increase in pushing products during the process. The main one I am surprised about is enticing people with a 5 day early return if they open a Credit Karma checking account account. No thank you. The fact that "recommended" was placed by the Credit Karma choice is way too pushy. If this hard sell continues, I will probably switch to another online tax filing service.
Date published: 2023-01-31
Rated 5 out of 5 by from Taxes 2022! A Good year! Was nice and easy! Well priced! I got this done very quickly!
Date published: 2023-01-31
Rated 5 out of 5 by from Love it. We use them every year! We always have a wonderful experience. They are always very helpful and givve necessary advice.
Date published: 2023-01-31
Rated 5 out of 5 by from confusion over 1099R Instructions not clear when 1099R is received as a result of cashing out life insurance policy and not retirement.
Date published: 2023-01-31
Rated 4 out of 5 by from Turbo tax not free like advertised It is very easy to use, it's quick and easy to understand. I like the quick review and the chance to go back if needed. The only problem is it takes 1 third of your return to file when it's suppose to be free. Guess nothing is free in America anymore 😕
Date published: 2023-01-31
Rated 5 out of 5 by from Easy to use Simple and easy to use as far as I can tell. Took about 4 hours. First time filing for an LLC and was extremely confused. Turbo tax made it a lot easier.
Date published: 2023-01-31
All TurboTax® Offerings Reviews - Page 3575