TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Repeat customer I have used Turbo Tax for several years, and wouldn't think of using any other product.
Date published: 2022-03-24
Rated 5 out of 5 by from Best tax prep I've been using Turbo Tax for years. Each year it's upgraded and gets easier to use.
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo Tax is my go-to app every year. This product is very customer friendly, very easy to navigate, and I love the addition of the customer service hotline.
Date published: 2022-03-24
Rated 5 out of 5 by from TurboTax really IS awesome! I appreciate how easy it was to use, I was shocked, but a bit of a disclaimer, my taxes are not very complicated.
Date published: 2022-03-24
Rated 5 out of 5 by from Simple Ports past info. Easy to use. Will keep using. Thanks.
Date published: 2022-03-24
Rated 4 out of 5 by from This system is good for the money It will go step by step with you through the process, but it is not always clear on how to find the information you need
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo Tax I have used Turbo Tax with an expert for the past two year. They make it so easy and painless. I use to dread filing my taxes, but not any more. I highly recommend Turbo Tax with an expert. It not only saved me time, but money.
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo Tax Live is great!! TurboTax Live is a lifesaver. Super helpful and great service.
Date published: 2022-03-24
Rated 2 out of 5 by from Strong Start but Disappointing Finish TurboTax has been recommended to me by several friends and family. I usually have an accountant prepare mine privately, but because of a busy schedule, I decided to try TurboTax this year. Initially, I was happy with the ease of inputting my information. I had selected the free option, as I only have 1 W2 that I file. As I moved through the steps, I went to claim deductions as a teacher who purchased supplies, and was directed to pay $59 for the deluxe version--as a teacher who spends money on supplies every year for my students and classroom, it seemed necessary to do this. Essentially, I felt it ridiculous to pay an extra $59 to answer one question. And then the cherry on top--I selected the option to pay the above fees out of my return. When guided to the end of the steps, there was an additional fee *in order to pay for the egregious fee previously mentioned.* Overall, while the ease of entering information was helpful, there was a lack of transparency regarding the two above charges, which was frustrating.
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo Tax Worked very well I thought it was easy to use and worked well and would use again.
Date published: 2022-03-24
All TurboTax® Offerings Reviews - Page 3573
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Repeat customer I have used Turbo Tax for several years, and wouldn't think of using any other product.
Date published: 2022-03-24
Rated 5 out of 5 by from Best tax prep I've been using Turbo Tax for years. Each year it's upgraded and gets easier to use.
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo Tax is my go-to app every year. This product is very customer friendly, very easy to navigate, and I love the addition of the customer service hotline.
Date published: 2022-03-24
Rated 5 out of 5 by from TurboTax really IS awesome! I appreciate how easy it was to use, I was shocked, but a bit of a disclaimer, my taxes are not very complicated.
Date published: 2022-03-24
Rated 5 out of 5 by from Simple Ports past info. Easy to use. Will keep using. Thanks.
Date published: 2022-03-24
Rated 4 out of 5 by from This system is good for the money It will go step by step with you through the process, but it is not always clear on how to find the information you need
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo Tax I have used Turbo Tax with an expert for the past two year. They make it so easy and painless. I use to dread filing my taxes, but not any more. I highly recommend Turbo Tax with an expert. It not only saved me time, but money.
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo Tax Live is great!! TurboTax Live is a lifesaver. Super helpful and great service.
Date published: 2022-03-24
Rated 2 out of 5 by from Strong Start but Disappointing Finish TurboTax has been recommended to me by several friends and family. I usually have an accountant prepare mine privately, but because of a busy schedule, I decided to try TurboTax this year. Initially, I was happy with the ease of inputting my information. I had selected the free option, as I only have 1 W2 that I file. As I moved through the steps, I went to claim deductions as a teacher who purchased supplies, and was directed to pay $59 for the deluxe version--as a teacher who spends money on supplies every year for my students and classroom, it seemed necessary to do this. Essentially, I felt it ridiculous to pay an extra $59 to answer one question. And then the cherry on top--I selected the option to pay the above fees out of my return. When guided to the end of the steps, there was an additional fee *in order to pay for the egregious fee previously mentioned.* Overall, while the ease of entering information was helpful, there was a lack of transparency regarding the two above charges, which was frustrating.
Date published: 2022-03-24
Rated 5 out of 5 by from Turbo Tax Worked very well I thought it was easy to use and worked well and would use again.
Date published: 2022-03-24
All TurboTax® Offerings Reviews - Page 3573