TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Upgrading is worth it I overcontributed to my Roth last year and knew I would have some specifics to navigate. The live tax agent was incredibly helpful and ended up saving me money because I incorrectly filed on my own.
Date published: 2022-03-26
Rated 5 out of 5 by from Excellent except for one nuisance I use my Personal Deduction rather than the larger Federal Standard Deduction because it helped with my state taxes which requires me to take a very small State Standard Deduction if I take the Federal Standard Deduction. However, whenever I run the review, TurboTax forces the $600 Charity Deduction for my Federal as if I was using the Federal Standard Deduction. I have to override this line item and set it to $0 every time.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is Awesome Very easy to file. Love the step by step support. The help guide was very useful.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax did all the hard work----awesome!! Needed a little help and my Turbo was right there----
Date published: 2022-03-26
Rated 1 out of 5 by from Took away some headaches- added others I was looking for full service for the turbotax staff to be able to prepare my taxes for me with minimal hassle on my end. I uploaded all my documents early and after the initial phone call I uploaded additional requested documents. Then I was matched with my tax preparer and I don't like that my initial phone conversation wasn't with the person who ultimately prepared my taxes. He got things wrong like what state I was currently living in and sent messages asking for information while also calling me with requests for different information each time. I'd prefer to be contacted at one time with all the requested information. Also, he called me after 10pm once which was very unprofessional. I won't be using this service again next year.
Date published: 2022-03-26
Rated 5 out of 5 by from Couldn’t Be Easier My agent Lanie was extremely thorough, easy to understand and worked extremely fast. Thank you!
Date published: 2022-03-26
Rated 5 out of 5 by from Very helpful great refund Awesome very helpful I would definitely use again.
Date published: 2022-03-26
Rated 5 out of 5 by from Great Easy, quick and helpful! Turbo Tax is definitely a tax software I will be recommending.
Date published: 2022-03-26
Rated 5 out of 5 by from awesome super easy to use. I have been using TurboTax to fill for over 5 years and haven't had any issues.
Date published: 2022-03-26
Rated 5 out of 5 by from i love turbo tax EASY AND FAST, I JUST SUBMITTED MY INFO AND THEY TOOK CARE OF ME .
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3572
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Upgrading is worth it I overcontributed to my Roth last year and knew I would have some specifics to navigate. The live tax agent was incredibly helpful and ended up saving me money because I incorrectly filed on my own.
Date published: 2022-03-26
Rated 5 out of 5 by from Excellent except for one nuisance I use my Personal Deduction rather than the larger Federal Standard Deduction because it helped with my state taxes which requires me to take a very small State Standard Deduction if I take the Federal Standard Deduction. However, whenever I run the review, TurboTax forces the $600 Charity Deduction for my Federal as if I was using the Federal Standard Deduction. I have to override this line item and set it to $0 every time.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is Awesome Very easy to file. Love the step by step support. The help guide was very useful.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax did all the hard work----awesome!! Needed a little help and my Turbo was right there----
Date published: 2022-03-26
Rated 1 out of 5 by from Took away some headaches- added others I was looking for full service for the turbotax staff to be able to prepare my taxes for me with minimal hassle on my end. I uploaded all my documents early and after the initial phone call I uploaded additional requested documents. Then I was matched with my tax preparer and I don't like that my initial phone conversation wasn't with the person who ultimately prepared my taxes. He got things wrong like what state I was currently living in and sent messages asking for information while also calling me with requests for different information each time. I'd prefer to be contacted at one time with all the requested information. Also, he called me after 10pm once which was very unprofessional. I won't be using this service again next year.
Date published: 2022-03-26
Rated 5 out of 5 by from Couldn’t Be Easier My agent Lanie was extremely thorough, easy to understand and worked extremely fast. Thank you!
Date published: 2022-03-26
Rated 5 out of 5 by from Very helpful great refund Awesome very helpful I would definitely use again.
Date published: 2022-03-26
Rated 5 out of 5 by from Great Easy, quick and helpful! Turbo Tax is definitely a tax software I will be recommending.
Date published: 2022-03-26
Rated 5 out of 5 by from awesome super easy to use. I have been using TurboTax to fill for over 5 years and haven't had any issues.
Date published: 2022-03-26
Rated 5 out of 5 by from i love turbo tax EASY AND FAST, I JUST SUBMITTED MY INFO AND THEY TOOK CARE OF ME .
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3572