TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Kazzy95 from
Upgrading is worth it
I overcontributed to my Roth last year and knew I would have some specifics to navigate. The live tax agent was incredibly helpful and ended up saving me money because I incorrectly filed on my own.
Date published: 2022-03-26
Rated 5 out of 5 by
Jacknieber from
Excellent except for one nuisance
I use my Personal Deduction rather than the larger Federal Standard Deduction because it helped with my state taxes which requires me to take a very small State Standard Deduction if I take the Federal Standard Deduction. However, whenever I run the review, TurboTax forces the $600 Charity Deduction for my Federal as if I was using the Federal Standard Deduction. I have to override this line item and set it to $0 every time.
Date published: 2022-03-26
Rated 5 out of 5 by
Jeri01 from
Turbo Tax is Awesome
Very easy to file. Love the step by step support. The help guide was very useful.
Date published: 2022-03-26
Rated 5 out of 5 by
Lindsey Lou from
Turbo Tax did all the hard work----awesome!!
Needed a little help and my Turbo was right there----
Date published: 2022-03-26
Rated 1 out of 5 by
kk4333 from
Took away some headaches- added others
I was looking for full service for the turbotax staff to be able to prepare my taxes for me with minimal hassle on my end. I uploaded all my documents early and after the initial phone call I uploaded additional requested documents. Then I was matched with my tax preparer and I don't like that my initial phone conversation wasn't with the person who ultimately prepared my taxes. He got things wrong like what state I was currently living in and sent messages asking for information while also calling me with requests for different information each time. I'd prefer to be contacted at one time with all the requested information. Also, he called me after 10pm once which was very unprofessional. I won't be using this service again next year.
Date published: 2022-03-26
Rated 5 out of 5 by
AutismMomma39 from
Couldn’t Be Easier
My agent Lanie was extremely thorough, easy to understand and worked extremely fast. Thank you!
Date published: 2022-03-26
Rated 5 out of 5 by
Leon6832 from
Very helpful great refund
Awesome very helpful I would definitely use again.
Date published: 2022-03-26
Rated 5 out of 5 by
Stevethefong from
Great
Easy, quick and helpful! Turbo Tax is definitely a tax software I will be recommending.
Date published: 2022-03-26
Rated 5 out of 5 by
pripri from
awesome
super easy to use. I have been using TurboTax to fill for over 5 years and haven't had any issues.
Date published: 2022-03-26
Rated 5 out of 5 by
ulises8a from
i love turbo tax
EASY AND FAST, I JUST SUBMITTED MY INFO AND THEY TOOK CARE OF ME .
All TurboTax® Offerings Reviews - Page 3572
Date published: 2022-03-26
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
Kazzy95 from
Upgrading is worth it
I overcontributed to my Roth last year and knew I would have some specifics to navigate. The live tax agent was incredibly helpful and ended up saving me money because I incorrectly filed on my own.
Date published: 2022-03-26
Rated 5 out of 5 by
Jacknieber from
Excellent except for one nuisance
I use my Personal Deduction rather than the larger Federal Standard Deduction because it helped with my state taxes which requires me to take a very small State Standard Deduction if I take the Federal Standard Deduction. However, whenever I run the review, TurboTax forces the $600 Charity Deduction for my Federal as if I was using the Federal Standard Deduction. I have to override this line item and set it to $0 every time.
Date published: 2022-03-26
Rated 5 out of 5 by
Jeri01 from
Turbo Tax is Awesome
Very easy to file. Love the step by step support. The help guide was very useful.
Date published: 2022-03-26
Rated 5 out of 5 by
Lindsey Lou from
Turbo Tax did all the hard work----awesome!!
Needed a little help and my Turbo was right there----
Date published: 2022-03-26
Rated 1 out of 5 by
kk4333 from
Took away some headaches- added others
I was looking for full service for the turbotax staff to be able to prepare my taxes for me with minimal hassle on my end. I uploaded all my documents early and after the initial phone call I uploaded additional requested documents. Then I was matched with my tax preparer and I don't like that my initial phone conversation wasn't with the person who ultimately prepared my taxes. He got things wrong like what state I was currently living in and sent messages asking for information while also calling me with requests for different information each time. I'd prefer to be contacted at one time with all the requested information. Also, he called me after 10pm once which was very unprofessional. I won't be using this service again next year.
Date published: 2022-03-26
Rated 5 out of 5 by
AutismMomma39 from
Couldn’t Be Easier
My agent Lanie was extremely thorough, easy to understand and worked extremely fast. Thank you!
Date published: 2022-03-26
Rated 5 out of 5 by
Leon6832 from
Very helpful great refund
Awesome very helpful I would definitely use again.
Date published: 2022-03-26
Rated 5 out of 5 by
Stevethefong from
Great
Easy, quick and helpful! Turbo Tax is definitely a tax software I will be recommending.
Date published: 2022-03-26
Rated 5 out of 5 by
pripri from
awesome
super easy to use. I have been using TurboTax to fill for over 5 years and haven't had any issues.
Date published: 2022-03-26
Rated 5 out of 5 by
ulises8a from
i love turbo tax
EASY AND FAST, I JUST SUBMITTED MY INFO AND THEY TOOK CARE OF ME .
All TurboTax® Offerings Reviews - Page 3572
Date published: 2022-03-26