TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
(4.6/5
| 294017 reviews)
Star ratings are from 2022
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Rated 1 out of 5 by
Eskimexi from
Not a fan
I couldn't get help when I was stuck. Wanted last years tax info and I went through Turbo Tax last year so why wouldn't they have it? Frustrated and got way less this year. Not happy
Date published: 2023-01-27
Rated 5 out of 5 by
derodzz from
amazing and easy process as always!
I have been doing my taxes with turbo tax for about 6 years now and really have not had any issues or concerns as to others who go have their taxes prepared in a office and wait hours and have all kinds of issues when waiting for the tax return, I can assure that this has never happened to me and feel that i get a great refund each time.
Date published: 2023-01-27
Rated 2 out of 5 by
mariahanne from
high fees
the cost for filing 3 forms that are required by the state cost $117
Date published: 2023-01-27
Rated 3 out of 5 by
drsll from
format needs updating
You should make so we can advance through the sections with [page down] rather than having to scroll.
Date published: 2023-01-27
Rated 4 out of 5 by
Bobish 23 from
Not Cheap, but worth it.
The new look is nice, and I love some of the new features. Not needing to type much of anything in, means less chance of mistakes, and less time commitment. I really appreciate that there is help at hand if I need it. Overall, easy to use, and comforting.
Date published: 2023-01-27
Rated 5 out of 5 by
Nicole630 from
Amazing
Super simple to use website for someone who isnt tech savy. When I did need the live help they were wonderful and very helpful with the screen sharing option. Will 100% use again!
Date published: 2023-01-27
Rated 5 out of 5 by
Grandpato4 from
They alerted me to error
Very easy. Turbo tax alerted my to an error that was made and made it easy to fix
Date published: 2023-01-27
Rated 5 out of 5 by
Jespinoza86 from
Turbo tax is great!!
It’s easy and user friendly with many options if help is needed
Date published: 2023-01-27
Rated 5 out of 5 by
KC fan from
Easy and Fast.
Have used Turbo for 9 years. Wouldn’t go anywhere else.
Date published: 2023-01-27
Rated 5 out of 5 by
MStogsdill from
First Time User Here!
I have always had a CPA file my taxes. However, I recently graduated with my degree in accounting and decided to try it on my own. This was so easy I should have been doing it myself for years!!
All TurboTax® Offerings Reviews - Page 3571
Date published: 2023-01-27
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 1 out of 5 by
Eskimexi from
Not a fan
I couldn't get help when I was stuck. Wanted last years tax info and I went through Turbo Tax last year so why wouldn't they have it? Frustrated and got way less this year. Not happy
Date published: 2023-01-27
Rated 5 out of 5 by
derodzz from
amazing and easy process as always!
I have been doing my taxes with turbo tax for about 6 years now and really have not had any issues or concerns as to others who go have their taxes prepared in a office and wait hours and have all kinds of issues when waiting for the tax return, I can assure that this has never happened to me and feel that i get a great refund each time.
Date published: 2023-01-27
Rated 2 out of 5 by
mariahanne from
high fees
the cost for filing 3 forms that are required by the state cost $117
Date published: 2023-01-27
Rated 3 out of 5 by
drsll from
format needs updating
You should make so we can advance through the sections with [page down] rather than having to scroll.
Date published: 2023-01-27
Rated 4 out of 5 by
Bobish 23 from
Not Cheap, but worth it.
The new look is nice, and I love some of the new features. Not needing to type much of anything in, means less chance of mistakes, and less time commitment. I really appreciate that there is help at hand if I need it. Overall, easy to use, and comforting.
Date published: 2023-01-27
Rated 5 out of 5 by
Nicole630 from
Amazing
Super simple to use website for someone who isnt tech savy. When I did need the live help they were wonderful and very helpful with the screen sharing option. Will 100% use again!
Date published: 2023-01-27
Rated 5 out of 5 by
Grandpato4 from
They alerted me to error
Very easy. Turbo tax alerted my to an error that was made and made it easy to fix
Date published: 2023-01-27
Rated 5 out of 5 by
Jespinoza86 from
Turbo tax is great!!
It’s easy and user friendly with many options if help is needed
Date published: 2023-01-27
Rated 5 out of 5 by
KC fan from
Easy and Fast.
Have used Turbo for 9 years. Wouldn’t go anywhere else.
Date published: 2023-01-27
Rated 5 out of 5 by
MStogsdill from
First Time User Here!
I have always had a CPA file my taxes. However, I recently graduated with my degree in accounting and decided to try it on my own. This was so easy I should have been doing it myself for years!!
All TurboTax® Offerings Reviews - Page 3571
Date published: 2023-01-27