TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 4 out of 5 by from TurboTax is fine First, I am still not happy that I had to buy a new MacBook Air in order to run OS Big Sur in order to continue to use TurboTax to file for 2020. Second, I’m still not sure I understand the QBI Qualified Business Income deduction, but the TT text suggests even the IRS is still uncertain. Third, links to Quicken and other software still need to be thoroughly verified and I have doubts about security.
Date published: 2021-04-11
Rated 5 out of 5 by from Peace of Mind Under normal tax years, it's a snap to prepare my returns. For those occasional years where you have usual tax situations, they are a lifesaver. Helped me walk through it where I would have definitely done it wrong. Thank you Turbo Tax and their online experts.
Date published: 2021-04-11
Rated 4 out of 5 by from Still needs work, but a decent product for a DIYer I have used Turbo Tax for many years as my income has gone from employed to self employed to S-Corp. I am amazed at every evolution of my income that Turbo Tax does not acknowledge the prior level of tax preparation. This is very disappointing, as I am still me year to year only from a different viewing angle. Not only this, but the latest filing did not acknowledge that I can have a mortgage that I did not receive a 1098. The interest paid was only $48 for the year, so I did not even bother with the work of claiming it. Furthermore, Turbo Tax would not allow me to list the ending balance of $0. Very disturbing. Henceforth (using that word for the wife) I noticed that the first e-filing of the taxes listed a free state return and that did not send due to non-secure connections. So re-starting my computer to secure the connection, ended up loosing the first state filing costing me an additional $25. Sad that such a noted program cannot get its business together.
Date published: 2021-04-11
Rated 4 out of 5 by from turbo tax is awesome! Great! it was so great and so amazing it was fantastic.
Date published: 2021-04-11
Rated 5 out of 5 by from Easy to use! Very easy to use, have used it for the last few years and it is nice that it saves my info so I don't have to constantly look back at paper documents.
Date published: 2021-04-11
Rated 5 out of 5 by from Great tax prep product! Easy to use and covers all bases. Gives you appropriate tips and suggestions to maximize your refund or minimize your payment. We love that we can do next year's return more easily by having this year's information copy over to the new year.
Date published: 2021-04-11
Rated 5 out of 5 by from Great way to do your Taxes Turbo Tax is easy to use because it walks you set by step.
Date published: 2021-04-11
Rated 4 out of 5 by from EZ filing This was not my best year. But I have not complaints.
Date published: 2021-04-11
Rated 4 out of 5 by from Very good I’m a regular customer and I like TurboTax. However you should immediately disclose that you charge $45 to pay TT fee with my refund. I had to back out and repeat a few steps to avoid the $45 charge.
Date published: 2021-04-11
Rated 4 out of 5 by from not clear on few points I did not file my tax ..but it did not ask any reason for it.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3569
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from TurboTax is fine First, I am still not happy that I had to buy a new MacBook Air in order to run OS Big Sur in order to continue to use TurboTax to file for 2020. Second, I’m still not sure I understand the QBI Qualified Business Income deduction, but the TT text suggests even the IRS is still uncertain. Third, links to Quicken and other software still need to be thoroughly verified and I have doubts about security.
Date published: 2021-04-11
Rated 5 out of 5 by from Peace of Mind Under normal tax years, it's a snap to prepare my returns. For those occasional years where you have usual tax situations, they are a lifesaver. Helped me walk through it where I would have definitely done it wrong. Thank you Turbo Tax and their online experts.
Date published: 2021-04-11
Rated 4 out of 5 by from Still needs work, but a decent product for a DIYer I have used Turbo Tax for many years as my income has gone from employed to self employed to S-Corp. I am amazed at every evolution of my income that Turbo Tax does not acknowledge the prior level of tax preparation. This is very disappointing, as I am still me year to year only from a different viewing angle. Not only this, but the latest filing did not acknowledge that I can have a mortgage that I did not receive a 1098. The interest paid was only $48 for the year, so I did not even bother with the work of claiming it. Furthermore, Turbo Tax would not allow me to list the ending balance of $0. Very disturbing. Henceforth (using that word for the wife) I noticed that the first e-filing of the taxes listed a free state return and that did not send due to non-secure connections. So re-starting my computer to secure the connection, ended up loosing the first state filing costing me an additional $25. Sad that such a noted program cannot get its business together.
Date published: 2021-04-11
Rated 4 out of 5 by from turbo tax is awesome! Great! it was so great and so amazing it was fantastic.
Date published: 2021-04-11
Rated 5 out of 5 by from Easy to use! Very easy to use, have used it for the last few years and it is nice that it saves my info so I don't have to constantly look back at paper documents.
Date published: 2021-04-11
Rated 5 out of 5 by from Great tax prep product! Easy to use and covers all bases. Gives you appropriate tips and suggestions to maximize your refund or minimize your payment. We love that we can do next year's return more easily by having this year's information copy over to the new year.
Date published: 2021-04-11
Rated 5 out of 5 by from Great way to do your Taxes Turbo Tax is easy to use because it walks you set by step.
Date published: 2021-04-11
Rated 4 out of 5 by from EZ filing This was not my best year. But I have not complaints.
Date published: 2021-04-11
Rated 4 out of 5 by from Very good I’m a regular customer and I like TurboTax. However you should immediately disclose that you charge $45 to pay TT fee with my refund. I had to back out and repeat a few steps to avoid the $45 charge.
Date published: 2021-04-11
Rated 4 out of 5 by from not clear on few points I did not file my tax ..but it did not ask any reason for it.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 3569