TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Turbo tax is the best Everything is easy to understand and use on TurboTax
Date published: 2022-03-28
Rated 1 out of 5 by from 2021 MAC version was a dud I spent more than 2 1/2 hours on the phone with Turbotax trying to trouble shoot error messages on this year's version. The app would not allow me to download the state software or get updates of needed forms. After being told my Amazon version download was the issue because it was a third party vendor, I paid for the Intuit version of the download which cost $50 more and STILL there was the same issue with not being able to download the state turbotax and updates. I've used this program for over 10 years and never had this much trouble. Intuit seems to be going downhill.
Date published: 2022-03-28
Rated 4 out of 5 by from Great Software, but doesn't maximize for NE I've used TurboTax for years (15+) and have always felt confident in it. However, since the tax law change limited state tax deductions, the software still doesn't maximize for NE without an error. I called it out several years ago, but still no changes to the interview and I don't like overriding several cells. Probably cost me more than the software in state tax this year. :)
Date published: 2022-03-28
Rated 2 out of 5 by from Turbo Tax will test your patience I had hoped that the Turbo Tax online premier and self employed version would make tax preparation painless and easy and for the most part is delivers. However there are a couple of improvements that should be made for next year. There are several glitches in the program with respect to Form 8829. Secondly you cannot go straight to the forms and enter numbers as on the CD software. Also you cannot save alternate versions of your tax return without paying additional fees. The online chat feature however is great and allows you to get questions and problems resolved efficiently.
Date published: 2022-03-28
Rated 4 out of 5 by from Good but expensive Good but expensive. Fast, easy and reliable. I recommend to use TurboTax.
Date published: 2022-03-28
Rated 5 out of 5 by from Best way to file your taxes! Turbo Tax is the easiest way to file both state and federal taxes. It is so simple and thorough. It asks everything. All you do is fill in your answers!
Date published: 2022-03-28
Rated 5 out of 5 by from Love it! Absolutely much easier than filing your yourself…it’s hard to figure out how the numerous questions complete the forms, but it works.
Date published: 2022-03-28
Rated 5 out of 5 by from So easy to use. So grateful! Very easy. Just a matter of easy-to-understand yes or no questions
Date published: 2022-03-28
Rated 5 out of 5 by from Fantastic Turbo Tax is setup so well that I was able to do it without help. This is an excellent program for beginners and experts.
Date published: 2022-03-28
Rated 5 out of 5 by from 2021 Went very smoothly I really enjoyed my conversation with the TurboTax person at the end of the process. She looked over all my forms and helped me fix a few things and give me assurance that it overall looked good. Well worth it for the peace of mind.
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 3561
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is the best Everything is easy to understand and use on TurboTax
Date published: 2022-03-28
Rated 1 out of 5 by from 2021 MAC version was a dud I spent more than 2 1/2 hours on the phone with Turbotax trying to trouble shoot error messages on this year's version. The app would not allow me to download the state software or get updates of needed forms. After being told my Amazon version download was the issue because it was a third party vendor, I paid for the Intuit version of the download which cost $50 more and STILL there was the same issue with not being able to download the state turbotax and updates. I've used this program for over 10 years and never had this much trouble. Intuit seems to be going downhill.
Date published: 2022-03-28
Rated 4 out of 5 by from Great Software, but doesn't maximize for NE I've used TurboTax for years (15+) and have always felt confident in it. However, since the tax law change limited state tax deductions, the software still doesn't maximize for NE without an error. I called it out several years ago, but still no changes to the interview and I don't like overriding several cells. Probably cost me more than the software in state tax this year. :)
Date published: 2022-03-28
Rated 2 out of 5 by from Turbo Tax will test your patience I had hoped that the Turbo Tax online premier and self employed version would make tax preparation painless and easy and for the most part is delivers. However there are a couple of improvements that should be made for next year. There are several glitches in the program with respect to Form 8829. Secondly you cannot go straight to the forms and enter numbers as on the CD software. Also you cannot save alternate versions of your tax return without paying additional fees. The online chat feature however is great and allows you to get questions and problems resolved efficiently.
Date published: 2022-03-28
Rated 4 out of 5 by from Good but expensive Good but expensive. Fast, easy and reliable. I recommend to use TurboTax.
Date published: 2022-03-28
Rated 5 out of 5 by from Best way to file your taxes! Turbo Tax is the easiest way to file both state and federal taxes. It is so simple and thorough. It asks everything. All you do is fill in your answers!
Date published: 2022-03-28
Rated 5 out of 5 by from Love it! Absolutely much easier than filing your yourself…it’s hard to figure out how the numerous questions complete the forms, but it works.
Date published: 2022-03-28
Rated 5 out of 5 by from So easy to use. So grateful! Very easy. Just a matter of easy-to-understand yes or no questions
Date published: 2022-03-28
Rated 5 out of 5 by from Fantastic Turbo Tax is setup so well that I was able to do it without help. This is an excellent program for beginners and experts.
Date published: 2022-03-28
Rated 5 out of 5 by from 2021 Went very smoothly I really enjoyed my conversation with the TurboTax person at the end of the process. She looked over all my forms and helped me fix a few things and give me assurance that it overall looked good. Well worth it for the peace of mind.
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 3561