TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from Good I've been using Turbo Tax for many years (since 2006) and it's a great tool for me to file my taxes these many years. Keep up the good work.
Date published: 2022-03-31
Rated 5 out of 5 by from Tax is Scary. TurboTax is easy. To help my mother, I used TurboTax to file for my parents' returns as my father passed recently. The process was easy and I feel confident that it was done properly and completely. Thanks TurboTax!
Date published: 2022-03-31
Rated 3 out of 5 by from TurboTax missed doing the filing I finished the return Feb. 2nd. I exited the program assuming that the return had been electronically filed. No mention from TT that it still needed more data when I did the auto audit; no problems were reported. Now, 7 weeks later, I re-opened the program to discover it had not been filed. Just fortunate I rechecked!
Date published: 2022-03-31
Rated 5 out of 5 by from Easy Very easy. Recommend to everyone. First time to use turbo tax will use it again
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is awesome This program cleared up and error made last year with another tax product and helped me explain it to IRS to avoid paying a penalty
Date published: 2022-03-31
Rated 5 out of 5 by from Easy Very ready to use will use every year fior now in.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is my recommended way to file taxes Filing was very quick and the communication with my agent was amazing. They were very clear as to what I needed to provide, and they helped me every step of the way as it was my first time filing.
Date published: 2022-03-31
Rated 2 out of 5 by from Turbo Tax is good, but... Overall the product is good. Unfortunately, the question/response process wanders down totally irrelevant paths like asking about forms related to children when children haven't been in this household for decades. Further, online support is abysmal. Searching for specific help becomes circular without good filters. Lastly, a login related issue could not be resolved as the verification processes did not work properly.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax Live was an excellent experience I worked with Ray and he helped me find all the tax benefits and got me the best possible outcome for personal and business taxes.
Date published: 2022-03-31
Rated 5 out of 5 by from great people everyone was kind, calm, and professional, they helped me as needed.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3559
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
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Rated 4 out of 5 by from Good I've been using Turbo Tax for many years (since 2006) and it's a great tool for me to file my taxes these many years. Keep up the good work.
Date published: 2022-03-31
Rated 5 out of 5 by from Tax is Scary. TurboTax is easy. To help my mother, I used TurboTax to file for my parents' returns as my father passed recently. The process was easy and I feel confident that it was done properly and completely. Thanks TurboTax!
Date published: 2022-03-31
Rated 3 out of 5 by from TurboTax missed doing the filing I finished the return Feb. 2nd. I exited the program assuming that the return had been electronically filed. No mention from TT that it still needed more data when I did the auto audit; no problems were reported. Now, 7 weeks later, I re-opened the program to discover it had not been filed. Just fortunate I rechecked!
Date published: 2022-03-31
Rated 5 out of 5 by from Easy Very easy. Recommend to everyone. First time to use turbo tax will use it again
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax is awesome This program cleared up and error made last year with another tax product and helped me explain it to IRS to avoid paying a penalty
Date published: 2022-03-31
Rated 5 out of 5 by from Easy Very ready to use will use every year fior now in.
Date published: 2022-03-31
Rated 5 out of 5 by from TurboTax is my recommended way to file taxes Filing was very quick and the communication with my agent was amazing. They were very clear as to what I needed to provide, and they helped me every step of the way as it was my first time filing.
Date published: 2022-03-31
Rated 2 out of 5 by from Turbo Tax is good, but... Overall the product is good. Unfortunately, the question/response process wanders down totally irrelevant paths like asking about forms related to children when children haven't been in this household for decades. Further, online support is abysmal. Searching for specific help becomes circular without good filters. Lastly, a login related issue could not be resolved as the verification processes did not work properly.
Date published: 2022-03-31
Rated 5 out of 5 by from Turbo Tax Live was an excellent experience I worked with Ray and he helped me find all the tax benefits and got me the best possible outcome for personal and business taxes.
Date published: 2022-03-31
Rated 5 out of 5 by from great people everyone was kind, calm, and professional, they helped me as needed.
Date published: 2022-03-31
All TurboTax® Offerings Reviews - Page 3559