TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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Rated 5 out of 5 by from Turbo Tax is the best Thorough and economical, have worked with TT for about 8 years, and will continue to going forward
Date published: 2023-04-12
Rated 2 out of 5 by from Worse than the online version for normal use I know there are functions not available in the online version, but everything else is worse. The ui is tiny, and difficult to click into. Jumping around sections is more difficult. The suggestions are far less intuitive than the online version. On top of that, despite all of the data checking, it waited until the very last screen to tell me that a box on my primary W2 was filled incorrectly. That data came from a TurboTax import.
Date published: 2023-04-12
Rated 3 out of 5 by from Not so easy to use this year. Very FRUSTRATING. Needed access to the 2021 return to see where the error was for e filing, and this years version won't do it. Had to paper file and paid $25 fee for nothing.
Date published: 2023-04-12
Rated 5 out of 5 by from Thanks! Love y’all, thank you! You all did such a great job and fast!
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax awsome Was easy to do and customer service is always helpful
Date published: 2023-04-12
Rated 5 out of 5 by from excellent Great tax check for my taxes. found my mistakes was able to correct.
Date published: 2023-04-12
Rated 4 out of 5 by from turbo tax review fine, but as I said last year, why can't you re-arrange the print order of state returns? property tax refund forms always come up in the middle of state income tax forms. if they were at the end or separate I wouldn't have to print in separate chunks to get what is needed now for my state return. property tax filing ends in august, so it is not needed now, and I don't have all the info needed yet.
Date published: 2023-04-12
Rated 5 out of 5 by from Easy and informative. Clear and concise. I’m always confident they got everything each year, regardless of law changes. :)
Date published: 2023-04-12
Rated 5 out of 5 by from Very Easy & Quick About the 15th year I've used TurboTax and continues to deliver an exceptional outcome.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax Help was excelent I could not have completed my taxes this year without live help. Truning my screen over to a live expert was awsome good job
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3558
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax is the best Thorough and economical, have worked with TT for about 8 years, and will continue to going forward
Date published: 2023-04-12
Rated 2 out of 5 by from Worse than the online version for normal use I know there are functions not available in the online version, but everything else is worse. The ui is tiny, and difficult to click into. Jumping around sections is more difficult. The suggestions are far less intuitive than the online version. On top of that, despite all of the data checking, it waited until the very last screen to tell me that a box on my primary W2 was filled incorrectly. That data came from a TurboTax import.
Date published: 2023-04-12
Rated 3 out of 5 by from Not so easy to use this year. Very FRUSTRATING. Needed access to the 2021 return to see where the error was for e filing, and this years version won't do it. Had to paper file and paid $25 fee for nothing.
Date published: 2023-04-12
Rated 5 out of 5 by from Thanks! Love y’all, thank you! You all did such a great job and fast!
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax awsome Was easy to do and customer service is always helpful
Date published: 2023-04-12
Rated 5 out of 5 by from excellent Great tax check for my taxes. found my mistakes was able to correct.
Date published: 2023-04-12
Rated 4 out of 5 by from turbo tax review fine, but as I said last year, why can't you re-arrange the print order of state returns? property tax refund forms always come up in the middle of state income tax forms. if they were at the end or separate I wouldn't have to print in separate chunks to get what is needed now for my state return. property tax filing ends in august, so it is not needed now, and I don't have all the info needed yet.
Date published: 2023-04-12
Rated 5 out of 5 by from Easy and informative. Clear and concise. I’m always confident they got everything each year, regardless of law changes. :)
Date published: 2023-04-12
Rated 5 out of 5 by from Very Easy & Quick About the 15th year I've used TurboTax and continues to deliver an exceptional outcome.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax Help was excelent I could not have completed my taxes this year without live help. Truning my screen over to a live expert was awsome good job
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3558