TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Outstanding Customer Service and Assistance! I had a problem this year with NYS filing that did not occur last year using same TurboTax. Was able to call Representative Margaret who was professional, polite, patient and there for any and all questions and situations at hand. Very pleased again and I am a life long TurboTax client!
Date published: 2023-04-10
Rated 5 out of 5 by from Great help! Glad TurboTax is available to people with zero background in doing their taxes.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax Is Great Good Support and Experience. I was provided timely updates and information to file my taxes in a timely manner.
Date published: 2023-04-10
Rated 5 out of 5 by from Specialist Satisfaction I was satisfied with the service of the specialist.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy and User Friendly! :) I have used Turbo Tax for YEARS and always have a great experience. It makes filing taxes stress-free.
Date published: 2023-04-10
Rated 5 out of 5 by from Seven years running..... Great service and easy to use! Will return year after year!
Date published: 2023-04-10
Rated 5 out of 5 by from Thorough In-Depth Tax Software...Best of Its Kind! I've been using TurboTax for 20+ years. It's among the best in its category of tax software. It's a thorough product and is in-depth in its coverage of "all things taxes". TurboTax is the best of its kind, as the product is concise, self-guided, and easy to use and understand. It improves from year to year, making for a great and faster user experience. I wouldn't use anything else.
Date published: 2023-04-10
Rated 5 out of 5 by from TURBO TAX WAS GREAT TURBO TAX WAS EASY TO FOLLOW AND ENTER. GOOD EXPERIENCE
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax worked Great! Turbo Tax Online worked great. Program had a logical, easy to follow line of questions with FAQ to Terms.
Date published: 2023-04-10
Rated 5 out of 5 by from Excellent, Easy to Use, Informative! its very intuitive and simple to use. I've had professional accts for many years. I've had mainly simple returns. I've recently started a side business and I thought I would need to go back to my acct. I wanted to try to see if I could do it myself before I paid the 2k to have them enter data. I found that it was just as simple and robust as I imagined. The step by step glide path of the software makes it easy to follow. If you get stuck and are more aware of the the feral forms, they have the forms icon available to make sure you're on the right track. If they incorporate ChatGPT 4 into the help / recommendation tool that would be amazing- then we would be on the verge of something convergent!
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3553
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Outstanding Customer Service and Assistance! I had a problem this year with NYS filing that did not occur last year using same TurboTax. Was able to call Representative Margaret who was professional, polite, patient and there for any and all questions and situations at hand. Very pleased again and I am a life long TurboTax client!
Date published: 2023-04-10
Rated 5 out of 5 by from Great help! Glad TurboTax is available to people with zero background in doing their taxes.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax Is Great Good Support and Experience. I was provided timely updates and information to file my taxes in a timely manner.
Date published: 2023-04-10
Rated 5 out of 5 by from Specialist Satisfaction I was satisfied with the service of the specialist.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy and User Friendly! :) I have used Turbo Tax for YEARS and always have a great experience. It makes filing taxes stress-free.
Date published: 2023-04-10
Rated 5 out of 5 by from Seven years running..... Great service and easy to use! Will return year after year!
Date published: 2023-04-10
Rated 5 out of 5 by from Thorough In-Depth Tax Software...Best of Its Kind! I've been using TurboTax for 20+ years. It's among the best in its category of tax software. It's a thorough product and is in-depth in its coverage of "all things taxes". TurboTax is the best of its kind, as the product is concise, self-guided, and easy to use and understand. It improves from year to year, making for a great and faster user experience. I wouldn't use anything else.
Date published: 2023-04-10
Rated 5 out of 5 by from TURBO TAX WAS GREAT TURBO TAX WAS EASY TO FOLLOW AND ENTER. GOOD EXPERIENCE
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax worked Great! Turbo Tax Online worked great. Program had a logical, easy to follow line of questions with FAQ to Terms.
Date published: 2023-04-10
Rated 5 out of 5 by from Excellent, Easy to Use, Informative! its very intuitive and simple to use. I've had professional accts for many years. I've had mainly simple returns. I've recently started a side business and I thought I would need to go back to my acct. I wanted to try to see if I could do it myself before I paid the 2k to have them enter data. I found that it was just as simple and robust as I imagined. The step by step glide path of the software makes it easy to follow. If you get stuck and are more aware of the the feral forms, they have the forms icon available to make sure you're on the right track. If they incorporate ChatGPT 4 into the help / recommendation tool that would be amazing- then we would be on the verge of something convergent!
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3553