TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TurboTax is great! With TurboTax I finish fast and easy. This is my 3rd year with TurboTax.
Date published: 2021-03-16
Rated 4 out of 5 by from Superb Product, But Need to QA Some Fields As always, TurboTax does a great job of covering all aspects of tax preparation and gives me confidence that the results are correct. However, there are certain fields that do not allow "Add Supporting Details," even when you can add such details by going to the Form view, adding the details, and then returning to Step-by-Step view. Also, change the fields for ID and Passwords in FI downloads to allow one to paste that information from a password vault. I have very complicated vault-generated passwords, and I have to print them out for specific financial institutions, carefully type in a long-and-complex password, and then shred the document where I had printed out the PW.
Date published: 2021-03-16
Rated 5 out of 5 by from So fast and easy! They could not have made it any easier to file taxes!
Date published: 2021-03-16
Rated 4 out of 5 by from tax took a little more time than I thought but fairly routine
Date published: 2021-03-16
Rated 1 out of 5 by from Missing the boat on updates Updating state forms for the CARES act especially related to penalty forgiveness on IRA withdrawals is LACKING. I've waited weeks with no end in sight. Get these done already.
Date published: 2021-03-16
Rated 5 out of 5 by from AWESOME GOOD SERVICE NOTHING !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-03-16
Rated 5 out of 5 by from Kicks Absolute SNAP !!! Best and easiest tax return service at any point in time. TurboTax is quite the amazing program and tool !!!
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax is awesome It's easy to file and the assistants are very helpful.
Date published: 2021-03-16
Rated 5 out of 5 by from Love it, have used it since 1997 for home and busi It is much better than a tax service for individuals and small business becasue 1. It is MUCH less expensive 2. It asks you all the same questions a tax service or accountant would 3. You can start and stop it whenever you need to 4. It files you return Electronically for free
Date published: 2021-03-16
Rated 3 out of 5 by from Turbo Tax Program Great but Online Help is Bad The actual tax program works FINE. They have seriously bad problems with their online help and getting through to Customer Support, which is very frustrating. Luckily the program itself is good and when you FINALLY get a customer support specialist, he or she is usually good. But they should immediately work on the online Help section, it is just horrible.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 3552
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax is great! With TurboTax I finish fast and easy. This is my 3rd year with TurboTax.
Date published: 2021-03-16
Rated 4 out of 5 by from Superb Product, But Need to QA Some Fields As always, TurboTax does a great job of covering all aspects of tax preparation and gives me confidence that the results are correct. However, there are certain fields that do not allow "Add Supporting Details," even when you can add such details by going to the Form view, adding the details, and then returning to Step-by-Step view. Also, change the fields for ID and Passwords in FI downloads to allow one to paste that information from a password vault. I have very complicated vault-generated passwords, and I have to print them out for specific financial institutions, carefully type in a long-and-complex password, and then shred the document where I had printed out the PW.
Date published: 2021-03-16
Rated 5 out of 5 by from So fast and easy! They could not have made it any easier to file taxes!
Date published: 2021-03-16
Rated 4 out of 5 by from tax took a little more time than I thought but fairly routine
Date published: 2021-03-16
Rated 1 out of 5 by from Missing the boat on updates Updating state forms for the CARES act especially related to penalty forgiveness on IRA withdrawals is LACKING. I've waited weeks with no end in sight. Get these done already.
Date published: 2021-03-16
Rated 5 out of 5 by from AWESOME GOOD SERVICE NOTHING !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-03-16
Rated 5 out of 5 by from Kicks Absolute SNAP !!! Best and easiest tax return service at any point in time. TurboTax is quite the amazing program and tool !!!
Date published: 2021-03-16
Rated 5 out of 5 by from Turbo tax is awesome It's easy to file and the assistants are very helpful.
Date published: 2021-03-16
Rated 5 out of 5 by from Love it, have used it since 1997 for home and busi It is much better than a tax service for individuals and small business becasue 1. It is MUCH less expensive 2. It asks you all the same questions a tax service or accountant would 3. You can start and stop it whenever you need to 4. It files you return Electronically for free
Date published: 2021-03-16
Rated 3 out of 5 by from Turbo Tax Program Great but Online Help is Bad The actual tax program works FINE. They have seriously bad problems with their online help and getting through to Customer Support, which is very frustrating. Luckily the program itself is good and when you FINALLY get a customer support specialist, he or she is usually good. But they should immediately work on the online Help section, it is just horrible.
Date published: 2021-03-16
All TurboTax® Offerings Reviews - Page 3552