TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Opps something went wrong A disappointing year for TT. I have used TT for two decades and I have to say this was my worst experience to date. Too many error and too many manual corrections required for information the program downloaded directly. Pricing has gotten out of control I could pay someone to file for me. Even with my long history I have to consider moving on.
Date published: 2023-04-10
Rated 5 out of 5 by from Smooth process Very intuitive and easy to use. Looking forward to next year!
Date published: 2023-04-10
Rated 5 out of 5 by from Joy needs a raise. Been using Turbo Tax for 5 years, and when I ran into a problem, I called support and Joy was amazing in assisting me. Very polite, professional, honest that she didn't know how to fix the issue, but we worked together and figured it out.
Date published: 2023-04-10
Rated 5 out of 5 by from TAXES SEEMS EASY. GIVES STEP BY STEP DIRECTIONS. WILL USE AGAIN
Date published: 2023-04-10
Rated 5 out of 5 by from Easy and effective This process was so easy and I got money back that I didn't expect. I used the standard e-file website last year. It was cheaper, but a complete nightmare.
Date published: 2023-04-10
Rated 4 out of 5 by from easy to follow system for filing taxes pretty easy and straightforward to file taxes with turbotax
Date published: 2023-04-10
Rated 3 out of 5 by from Trouble this year Turbotax kept shutting down on me. And the import of Partnerships would create an extra K-1, one with carryforward data and one with the current into. Resorted to manual entering. Not happy. The CPA agent was extremely helpful.
Date published: 2023-04-10
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is quick and easy. I am old-school and filled out forms by hand before. Turbo Tax lets you upload docs and guides you through each step., then e-files for you. Even the free version.
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax is easy to complete & file Turbo Tax guides you through your tax file. It provides easy to understand explanations for each step in the process
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax great Very helpful, made sure that I could do my taxes on time
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3551
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Opps something went wrong A disappointing year for TT. I have used TT for two decades and I have to say this was my worst experience to date. Too many error and too many manual corrections required for information the program downloaded directly. Pricing has gotten out of control I could pay someone to file for me. Even with my long history I have to consider moving on.
Date published: 2023-04-10
Rated 5 out of 5 by from Smooth process Very intuitive and easy to use. Looking forward to next year!
Date published: 2023-04-10
Rated 5 out of 5 by from Joy needs a raise. Been using Turbo Tax for 5 years, and when I ran into a problem, I called support and Joy was amazing in assisting me. Very polite, professional, honest that she didn't know how to fix the issue, but we worked together and figured it out.
Date published: 2023-04-10
Rated 5 out of 5 by from TAXES SEEMS EASY. GIVES STEP BY STEP DIRECTIONS. WILL USE AGAIN
Date published: 2023-04-10
Rated 5 out of 5 by from Easy and effective This process was so easy and I got money back that I didn't expect. I used the standard e-file website last year. It was cheaper, but a complete nightmare.
Date published: 2023-04-10
Rated 4 out of 5 by from easy to follow system for filing taxes pretty easy and straightforward to file taxes with turbotax
Date published: 2023-04-10
Rated 3 out of 5 by from Trouble this year Turbotax kept shutting down on me. And the import of Partnerships would create an extra K-1, one with carryforward data and one with the current into. Resorted to manual entering. Not happy. The CPA agent was extremely helpful.
Date published: 2023-04-10
Rated 5 out of 5 by from Love Turbo Tax Turbo Tax is quick and easy. I am old-school and filled out forms by hand before. Turbo Tax lets you upload docs and guides you through each step., then e-files for you. Even the free version.
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax is easy to complete & file Turbo Tax guides you through your tax file. It provides easy to understand explanations for each step in the process
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax great Very helpful, made sure that I could do my taxes on time
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3551