TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 2 out of 5 by from Did not meet expectation Online version is better. Does not interface as seamlessly with online version. It does not allow user to bypass errors manually. slow and clunkey.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is excellent program to do the taxes . I had no problems. I follow the clear instructions and suggestions of the program. Was a very good experience.
Date published: 2023-04-10
Rated 5 out of 5 by from Excellent Service System guided me through each step. Expert advisors (2) were very knowledgeable and friendly answering every question I had with ease. Couldn't be more pleased...
Date published: 2023-04-10
Rated 5 out of 5 by from Excellent way to do you taxes I've been using TurboTax for about 10 years and much prefer it to the alternatives. I feel much more in control, and help is readily available when needed. Strongly advise that you have all your documents together before you begin. If you're reasonably well prepared the process is pretty straightforward. For questions simply dealing with the web interface, the first line of tech support is fine. For any deeper questions or advice, the Tax Advisers are the way to go. Everyone I've dealt with at any level has been pleasant, professional, and efficient
Date published: 2023-04-10
Rated 4 out of 5 by from Makes filing taxes easy I’ve used turbo tax for many years now and have never had a problem. I’m pretty confident that my taxes are always done accurately
Date published: 2023-04-10
Rated 2 out of 5 by from FIX the NYS PFL issue Your system would let me file until I filled out a self employment form in regards to my NYS PFL. You should fix this so filing my taxes isn't so annoying. I might just have someone else do my taxes next year because I will run into the same issue.
Date published: 2023-04-10
Rated 4 out of 5 by from Turbotax is quick and easy for FIRST TIME USERS Had to pay a bit but very clear on the steps and also provided definitions for terms
Date published: 2023-04-10
Rated 3 out of 5 by from Not Happy IMPOSSIBLE TO GET AROUND,20HRS, N0 HELP, $300 MORE TO GET OUT!
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax is great Does not apply to me. I didn't talk to a live expert.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbotax makes taxes a piece of cake!! I love the turbotax navigation system. I used to have a CPA but ever since I joined turbotax I have never had any worry about my taxes. The step by step guidance and hgh amount of deductions helps lower my taxes.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3550
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Did not meet expectation Online version is better. Does not interface as seamlessly with online version. It does not allow user to bypass errors manually. slow and clunkey.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is excellent program to do the taxes . I had no problems. I follow the clear instructions and suggestions of the program. Was a very good experience.
Date published: 2023-04-10
Rated 5 out of 5 by from Excellent Service System guided me through each step. Expert advisors (2) were very knowledgeable and friendly answering every question I had with ease. Couldn't be more pleased...
Date published: 2023-04-10
Rated 5 out of 5 by from Excellent way to do you taxes I've been using TurboTax for about 10 years and much prefer it to the alternatives. I feel much more in control, and help is readily available when needed. Strongly advise that you have all your documents together before you begin. If you're reasonably well prepared the process is pretty straightforward. For questions simply dealing with the web interface, the first line of tech support is fine. For any deeper questions or advice, the Tax Advisers are the way to go. Everyone I've dealt with at any level has been pleasant, professional, and efficient
Date published: 2023-04-10
Rated 4 out of 5 by from Makes filing taxes easy I’ve used turbo tax for many years now and have never had a problem. I’m pretty confident that my taxes are always done accurately
Date published: 2023-04-10
Rated 2 out of 5 by from FIX the NYS PFL issue Your system would let me file until I filled out a self employment form in regards to my NYS PFL. You should fix this so filing my taxes isn't so annoying. I might just have someone else do my taxes next year because I will run into the same issue.
Date published: 2023-04-10
Rated 4 out of 5 by from Turbotax is quick and easy for FIRST TIME USERS Had to pay a bit but very clear on the steps and also provided definitions for terms
Date published: 2023-04-10
Rated 3 out of 5 by from Not Happy IMPOSSIBLE TO GET AROUND,20HRS, N0 HELP, $300 MORE TO GET OUT!
Date published: 2023-04-10
Rated 5 out of 5 by from TurboTax is great Does not apply to me. I didn't talk to a live expert.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbotax makes taxes a piece of cake!! I love the turbotax navigation system. I used to have a CPA but ever since I joined turbotax I have never had any worry about my taxes. The step by step guidance and hgh amount of deductions helps lower my taxes.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3550