TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from Excellent support! I was impressed with the support I received! I had made some errors but was able to go back and redo. I am very please! The assistants were polite and knowledgeable.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax is awesome! This was very easy to use. The hardest part was taking photos of documents with my shaky hand.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax Specialist The Turbo Tax specialist is extremely helpful and professional. He speed up my progress to file the tax return and successfully helps solved many problems.
Date published: 2023-02-28
Rated 5 out of 5 by from Great, easy to use Really easy to use! And did not cost to complete short forms.
Date published: 2023-02-28
Rated 2 out of 5 by from it was good and helpful thank you so much it was good and helpful thank you so much!!!!!!!!!
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax is amazing Carol help me alot and explain everything I needed to know
Date published: 2023-02-28
Rated 5 out of 5 by from review was very very helpful got to my problem very quickly
Date published: 2023-02-28
Rated 3 out of 5 by from tried filing simple, but had to pay for premium I have nothing preventing me from filing on their simple return, but it still charges me for the premium...annoying
Date published: 2023-02-28
Rated 4 out of 5 by from 2022 fed, st Cost was fair. Was not easy took more time than I figured.
Date published: 2023-02-28
Rated 5 out of 5 by from Success With TurboTax Another terrific year of HELP from TurboTax!! My tax situation this year was, for me,a complicated one. It included a class-action lawsuit payment I was awarded, mid-year changes to my Obamacare medical/dental insurance, and an SSDI lump-sum payment made for months prior to this year. Whew! I tried to file it all by myself given the friendliness of the TurboTax software, but still needed a hand. I requested a phone call, and it arrived 2 minutes later. The Tax Expert who spoke with me, Judy, was fantastic. Judy was all of professional personable, and fully conversant with tax law and the TurboTax software. Judy was likewise patient and waited for me as I completed inputting what I needed to. Judy did furthermore clearly and colorfully answer all of my ample questions. This is an employee you wanna hang on to! Thank You Judy; Thank You TurboTax!
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 3547
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent support! I was impressed with the support I received! I had made some errors but was able to go back and redo. I am very please! The assistants were polite and knowledgeable.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax is awesome! This was very easy to use. The hardest part was taking photos of documents with my shaky hand.
Date published: 2023-02-28
Rated 5 out of 5 by from Turbo Tax Specialist The Turbo Tax specialist is extremely helpful and professional. He speed up my progress to file the tax return and successfully helps solved many problems.
Date published: 2023-02-28
Rated 5 out of 5 by from Great, easy to use Really easy to use! And did not cost to complete short forms.
Date published: 2023-02-28
Rated 2 out of 5 by from it was good and helpful thank you so much it was good and helpful thank you so much!!!!!!!!!
Date published: 2023-02-28
Rated 5 out of 5 by from TurboTax is amazing Carol help me alot and explain everything I needed to know
Date published: 2023-02-28
Rated 5 out of 5 by from review was very very helpful got to my problem very quickly
Date published: 2023-02-28
Rated 3 out of 5 by from tried filing simple, but had to pay for premium I have nothing preventing me from filing on their simple return, but it still charges me for the premium...annoying
Date published: 2023-02-28
Rated 4 out of 5 by from 2022 fed, st Cost was fair. Was not easy took more time than I figured.
Date published: 2023-02-28
Rated 5 out of 5 by from Success With TurboTax Another terrific year of HELP from TurboTax!! My tax situation this year was, for me,a complicated one. It included a class-action lawsuit payment I was awarded, mid-year changes to my Obamacare medical/dental insurance, and an SSDI lump-sum payment made for months prior to this year. Whew! I tried to file it all by myself given the friendliness of the TurboTax software, but still needed a hand. I requested a phone call, and it arrived 2 minutes later. The Tax Expert who spoke with me, Judy, was fantastic. Judy was all of professional personable, and fully conversant with tax law and the TurboTax software. Judy was likewise patient and waited for me as I completed inputting what I needed to. Judy did furthermore clearly and colorfully answer all of my ample questions. This is an employee you wanna hang on to! Thank You Judy; Thank You TurboTax!
Date published: 2023-02-28
All TurboTax® Offerings Reviews - Page 3547