TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 2 out of 5 by from Why so much The cost of this service is outrages. $215 for me to do my own taxes. I have used this service for years and it has gotten ridiculously expensive. I will not be doing my taxes with this service after this year.
Date published: 2021-03-10
Rated 4 out of 5 by from Its a Great program! We did pay to chat with an tax agent as we were having trouble getting the Child Tax Credit to accept.. They did a diagnostic, only to have us delete and re-enter my daughters NAME, SSN, DOB. This was a glich with Turbo tax, not what we originally entered. We should not have had to pay extra for that! This was my 3rd yr with this program and I work for Intuit. Feel I should get a credit back due to program error, not human error!
Date published: 2021-03-10
Rated 5 out of 5 by from turbo tax is Awesome!! Turbo Tax it is fast,practical and safe! and gives you to choose different help programs
Date published: 2021-03-10
Rated 3 out of 5 by from Better than the others but has a lot of errors There are many issues that need to be addressed by the developers, but the most important one pertains to Schedule D and 1099-B transactions. TurboTax imports from brokers and the data was confirmed as accurate, and reverified. But TT does not see certain things like disposition date and sell price if the transactions occurred on the same date or near the same price as acquired. This puts the return into an endless loop with no option to continue and submit the return.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax is the BEST Have been using Turbo Tax since 2002 and would not use any other software.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax Been using TurboTax for many years. It gets better every year.
Date published: 2021-03-10
Rated 4 out of 5 by from good the features was plain and prductive .evertyhing was understandable ,I would recommend Turbo Tax
Date published: 2021-03-10
Rated 4 out of 5 by from 2020 Taxes When I needed an answer to a question Ronald knew exactly what I needed to know. They sent a scheduled time to call me on my cell phone and called exactly on time.
Date published: 2021-03-10
Rated 4 out of 5 by from Simple to use. Very helpful when I had to use live chat. Very professional.
Date published: 2021-03-10
Rated 5 out of 5 by from Easy To Use! It helped me walk through my taxes and find me the simplest way to complete them. All for free! Thank you!
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 3542
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Why so much The cost of this service is outrages. $215 for me to do my own taxes. I have used this service for years and it has gotten ridiculously expensive. I will not be doing my taxes with this service after this year.
Date published: 2021-03-10
Rated 4 out of 5 by from Its a Great program! We did pay to chat with an tax agent as we were having trouble getting the Child Tax Credit to accept.. They did a diagnostic, only to have us delete and re-enter my daughters NAME, SSN, DOB. This was a glich with Turbo tax, not what we originally entered. We should not have had to pay extra for that! This was my 3rd yr with this program and I work for Intuit. Feel I should get a credit back due to program error, not human error!
Date published: 2021-03-10
Rated 5 out of 5 by from turbo tax is Awesome!! Turbo Tax it is fast,practical and safe! and gives you to choose different help programs
Date published: 2021-03-10
Rated 3 out of 5 by from Better than the others but has a lot of errors There are many issues that need to be addressed by the developers, but the most important one pertains to Schedule D and 1099-B transactions. TurboTax imports from brokers and the data was confirmed as accurate, and reverified. But TT does not see certain things like disposition date and sell price if the transactions occurred on the same date or near the same price as acquired. This puts the return into an endless loop with no option to continue and submit the return.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax is the BEST Have been using Turbo Tax since 2002 and would not use any other software.
Date published: 2021-03-10
Rated 5 out of 5 by from Turbo Tax Been using TurboTax for many years. It gets better every year.
Date published: 2021-03-10
Rated 4 out of 5 by from good the features was plain and prductive .evertyhing was understandable ,I would recommend Turbo Tax
Date published: 2021-03-10
Rated 4 out of 5 by from 2020 Taxes When I needed an answer to a question Ronald knew exactly what I needed to know. They sent a scheduled time to call me on my cell phone and called exactly on time.
Date published: 2021-03-10
Rated 4 out of 5 by from Simple to use. Very helpful when I had to use live chat. Very professional.
Date published: 2021-03-10
Rated 5 out of 5 by from Easy To Use! It helped me walk through my taxes and find me the simplest way to complete them. All for free! Thank you!
Date published: 2021-03-10
All TurboTax® Offerings Reviews - Page 3542