TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.
TurboTaxTurboTax Customer Ratings & Reviews
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TurboTax Online
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Rated 5 out of 5 by
Botkin from
Turbo Tax
TT is a wonderful program! I would recommend it to anyone who asks! We have strayed a few times and we always come back. We will never go away again. We are loyal 20+ years.
Date published: 2023-04-10
Rated 2 out of 5 by
RAM21363 from
I am here to do taxes NOT give out personal info.
First thing, it seems that Turbo Tax does not offer a free federal filing anymore - I get it. Times are tough for all of us. The second thing, and the thing that most annoyed me! They put some form in front of you towards the end (when signatures are needed to file the returns) that is them saying how important it is and please sign here, only to find out its a consent form so they have access to my personal information. Not cool.
Date published: 2023-04-10
Rated 2 out of 5 by
Peggedy from
Fair
Didn't like it very much! You're supposed to be the tax experts, so if your product is so great why don't you back it up with a phone number for LIVE Customer Service at NO COST--like most reputable businesses do! The fact that you have to pay extra for help to get questions answered is outrageous! For that matter, why don't you include a phone number at all??!!
Date published: 2023-04-10
Rated 3 out of 5 by
Teach1977 from
Turbo Deluxe 2022
I gad a difficult time paying Intuit for my state return
Date published: 2023-04-10
Rated 5 out of 5 by
WTHarvey from
A real time saver
I probably saved 5 hours of digital manipulation turning things over to Turbo Tax.
Date published: 2023-04-10
Rated 5 out of 5 by
Phil06 from
TurboTax is simple and easy
I used the guided feature and was done in short order.
Date published: 2023-04-10
Rated 3 out of 5 by
MCMoore from
2023 Return
I like how easy this is to use, but wasn't thrilled with the mandatory necessity to pay for "upgrades" to input certain information. Seems a bit overzealous and unnecessary. They also did not have my tax returns from last year and I was forced to go through the IRS.
Date published: 2023-04-10
Rated 5 out of 5 by
tjbrengle from
First time tax
Easy to follow, help tools are great for all the questions I had
Date published: 2023-04-10
Rated 5 out of 5 by
Sister Marcy from
does all the hard work
Easy to use. Turbo Tax does all the hard work and knows how to apply the tax laws to your unique situation. Just gather your documents and get started.
Date published: 2023-04-10
Rated 3 out of 5 by
HDPNYC from
GETTING PRICEY
I HATE THE CONSTANT ATTEMPTS TO UP SELL, ITS ALREADY EXPENSIVE FOR THE MOST BASIC SERVICE.
All TurboTax® Offerings Reviews - Page 3541
Date published: 2023-04-10
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 5 out of 5 by
Botkin from
Turbo Tax
TT is a wonderful program! I would recommend it to anyone who asks! We have strayed a few times and we always come back. We will never go away again. We are loyal 20+ years.
Date published: 2023-04-10
Rated 2 out of 5 by
RAM21363 from
I am here to do taxes NOT give out personal info.
First thing, it seems that Turbo Tax does not offer a free federal filing anymore - I get it. Times are tough for all of us. The second thing, and the thing that most annoyed me! They put some form in front of you towards the end (when signatures are needed to file the returns) that is them saying how important it is and please sign here, only to find out its a consent form so they have access to my personal information. Not cool.
Date published: 2023-04-10
Rated 2 out of 5 by
Peggedy from
Fair
Didn't like it very much! You're supposed to be the tax experts, so if your product is so great why don't you back it up with a phone number for LIVE Customer Service at NO COST--like most reputable businesses do! The fact that you have to pay extra for help to get questions answered is outrageous! For that matter, why don't you include a phone number at all??!!
Date published: 2023-04-10
Rated 3 out of 5 by
Teach1977 from
Turbo Deluxe 2022
I gad a difficult time paying Intuit for my state return
Date published: 2023-04-10
Rated 5 out of 5 by
WTHarvey from
A real time saver
I probably saved 5 hours of digital manipulation turning things over to Turbo Tax.
Date published: 2023-04-10
Rated 5 out of 5 by
Phil06 from
TurboTax is simple and easy
I used the guided feature and was done in short order.
Date published: 2023-04-10
Rated 3 out of 5 by
MCMoore from
2023 Return
I like how easy this is to use, but wasn't thrilled with the mandatory necessity to pay for "upgrades" to input certain information. Seems a bit overzealous and unnecessary. They also did not have my tax returns from last year and I was forced to go through the IRS.
Date published: 2023-04-10
Rated 5 out of 5 by
tjbrengle from
First time tax
Easy to follow, help tools are great for all the questions I had
Date published: 2023-04-10
Rated 5 out of 5 by
Sister Marcy from
does all the hard work
Easy to use. Turbo Tax does all the hard work and knows how to apply the tax laws to your unique situation. Just gather your documents and get started.
Date published: 2023-04-10
Rated 3 out of 5 by
HDPNYC from
GETTING PRICEY
I HATE THE CONSTANT ATTEMPTS TO UP SELL, ITS ALREADY EXPENSIVE FOR THE MOST BASIC SERVICE.
All TurboTax® Offerings Reviews - Page 3541
Date published: 2023-04-10