TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 3 out of 5 by from Disappointed this year Disappointed this year! Paid for the advanced/premium for assistance and the person wasn't" qualified" and could not assist after going through my forms. The other option said too busy check tomorrow. I called the next day for downgrading my package and the link was of no help. I have used Turbo Tax for years and the system has never disappointed.
Date published: 2022-03-26
Rated 5 out of 5 by from turbo! turbo tax is an excellent product! very helpful. thanks!
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax is very recommended Its easy to use I did my own taxes with a little help here and there but got them done but overall they don't charge as much as the others.
Date published: 2022-03-26
Rated 5 out of 5 by from Excellent customer above and beyond The customer service rep that was assigned to me first was beyond amazing helped me through every step and was extremely thorough answered every question precisely and in easy terms for me to understand. The tax expert the was assigned to me was extremely fast in dealing with my taxes even in the busiest of tax season and was very helpful.
Date published: 2022-03-26
Rated 3 out of 5 by from TurboTax isn't as easy to use as in past years I have used TurboTax for years but this year's edition was totally confusing. I got so frustrated trying to decide exactly where to place some expenses.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo tax is awesome! Christine helped me. She is the best!!!!!!!!!!!!!!!!!
Date published: 2022-03-26
Rated 5 out of 5 by from TURBO TAX is Great! It helps answer my questions and guides me to file my tax returns.
Date published: 2022-03-26
Rated 5 out of 5 by from Awesome Service Lilly was very knowledgeable and easy to work with on filing my taxes.
Date published: 2022-03-26
Rated 5 out of 5 by from Sense of Pride Turbo tax is easy to use and the satisfaction that I can say that I DID MY TAXES is an awesome feeling. Being divorced and on my own gives me a sense of pride that I can take control of doing my own taxes and knowing that Turbo Tax has a professional support staff ready to help if needed. Thank you Turbo Tax for giving me that boost of confidence.
Date published: 2022-03-26
Rated 5 out of 5 by from Awesome service Great help thanks so much, just made it so easy!!!!!!!!
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3541
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Disappointed this year Disappointed this year! Paid for the advanced/premium for assistance and the person wasn't" qualified" and could not assist after going through my forms. The other option said too busy check tomorrow. I called the next day for downgrading my package and the link was of no help. I have used Turbo Tax for years and the system has never disappointed.
Date published: 2022-03-26
Rated 5 out of 5 by from turbo! turbo tax is an excellent product! very helpful. thanks!
Date published: 2022-03-26
Rated 5 out of 5 by from TurboTax is very recommended Its easy to use I did my own taxes with a little help here and there but got them done but overall they don't charge as much as the others.
Date published: 2022-03-26
Rated 5 out of 5 by from Excellent customer above and beyond The customer service rep that was assigned to me first was beyond amazing helped me through every step and was extremely thorough answered every question precisely and in easy terms for me to understand. The tax expert the was assigned to me was extremely fast in dealing with my taxes even in the busiest of tax season and was very helpful.
Date published: 2022-03-26
Rated 3 out of 5 by from TurboTax isn't as easy to use as in past years I have used TurboTax for years but this year's edition was totally confusing. I got so frustrated trying to decide exactly where to place some expenses.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo tax is awesome! Christine helped me. She is the best!!!!!!!!!!!!!!!!!
Date published: 2022-03-26
Rated 5 out of 5 by from TURBO TAX is Great! It helps answer my questions and guides me to file my tax returns.
Date published: 2022-03-26
Rated 5 out of 5 by from Awesome Service Lilly was very knowledgeable and easy to work with on filing my taxes.
Date published: 2022-03-26
Rated 5 out of 5 by from Sense of Pride Turbo tax is easy to use and the satisfaction that I can say that I DID MY TAXES is an awesome feeling. Being divorced and on my own gives me a sense of pride that I can take control of doing my own taxes and knowing that Turbo Tax has a professional support staff ready to help if needed. Thank you Turbo Tax for giving me that boost of confidence.
Date published: 2022-03-26
Rated 5 out of 5 by from Awesome service Great help thanks so much, just made it so easy!!!!!!!!
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3541