TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Rated 5 out of 5 by from Excellent I use Turbo Tax every year. Very easy and will use again next year.
Date published: 2021-06-16
Rated 5 out of 5 by from Best of Both Worlds Now that Turbo Tax offers live tax professionals to assist you through the process and provide expert guidance, I am not sure there is a better way to do your taxes.
Date published: 2021-06-16
Rated 5 out of 5 by from I will never use another product for filing taxes! I had to ask six different representatives a variety of questions. Each one was skilled, kind, and patient with me.
Date published: 2021-06-16
Rated 4 out of 5 by from Admin. Assistant It's pretty easy to navigate, e-filing was the hardest part. Didn't like having to enter my DL information.
Date published: 2021-06-16
Rated 4 out of 5 by from It's Top 3 on my listing Well designed algorithm/flowcharting...simplicity minimizes mistakes or burnout while doing individual taxes. Quite user friendly and makes one easily fix any mistakes or do post optimal analyses.
Date published: 2021-06-16
Rated 3 out of 5 by from Many steps Took too long once my taxes were completed, it was a least 10 steps more before I could finally file........when you owe money the process is taking your time and $$. When you get $$ back its worth the time/steps.
Date published: 2021-06-16
Rated 3 out of 5 by from Not clear - quality is slipping 1) 529 1098-T stuff wasnt clear implied my kid owed taxes when in fact they didnt - confusing had to go to web for solution 2) Installment payment wasnt clear - applied to IRS OPA and Turbotax didnt clearly give an option so I guessed. I HAVE USED TT FOR NEARLY 20 YEARS AND THIS IS FIRST TIME I HAVE BEEN UNHAPPY WITH LESS THAN CLEAR PRODUCT - YOU BETTER FIX IT.
Date published: 2021-06-16
Rated 4 out of 5 by from Need Mac downloadable version software works great - load from previous years. Walks me through everything.
Date published: 2021-06-16
Rated 5 out of 5 by from AWESOME EASY, QUICK AND SAVES TIME WOULDNT WANT TO USE ANOTHER TAX PREP
Date published: 2021-06-16
Rated 5 out of 5 by from Turbo Tax Makes Life Easy! I have used it for years and I continue to love the ease in which it walks me from one step to another.
Date published: 2021-06-16
All TurboTax® Offerings Reviews - Page 355
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent I use Turbo Tax every year. Very easy and will use again next year.
Date published: 2021-06-16
Rated 5 out of 5 by from Best of Both Worlds Now that Turbo Tax offers live tax professionals to assist you through the process and provide expert guidance, I am not sure there is a better way to do your taxes.
Date published: 2021-06-16
Rated 5 out of 5 by from I will never use another product for filing taxes! I had to ask six different representatives a variety of questions. Each one was skilled, kind, and patient with me.
Date published: 2021-06-16
Rated 4 out of 5 by from Admin. Assistant It's pretty easy to navigate, e-filing was the hardest part. Didn't like having to enter my DL information.
Date published: 2021-06-16
Rated 4 out of 5 by from It's Top 3 on my listing Well designed algorithm/flowcharting...simplicity minimizes mistakes or burnout while doing individual taxes. Quite user friendly and makes one easily fix any mistakes or do post optimal analyses.
Date published: 2021-06-16
Rated 3 out of 5 by from Many steps Took too long once my taxes were completed, it was a least 10 steps more before I could finally file........when you owe money the process is taking your time and $$. When you get $$ back its worth the time/steps.
Date published: 2021-06-16
Rated 3 out of 5 by from Not clear - quality is slipping 1) 529 1098-T stuff wasnt clear implied my kid owed taxes when in fact they didnt - confusing had to go to web for solution 2) Installment payment wasnt clear - applied to IRS OPA and Turbotax didnt clearly give an option so I guessed. I HAVE USED TT FOR NEARLY 20 YEARS AND THIS IS FIRST TIME I HAVE BEEN UNHAPPY WITH LESS THAN CLEAR PRODUCT - YOU BETTER FIX IT.
Date published: 2021-06-16
Rated 4 out of 5 by from Need Mac downloadable version software works great - load from previous years. Walks me through everything.
Date published: 2021-06-16
Rated 5 out of 5 by from AWESOME EASY, QUICK AND SAVES TIME WOULDNT WANT TO USE ANOTHER TAX PREP
Date published: 2021-06-16
Rated 5 out of 5 by from Turbo Tax Makes Life Easy! I have used it for years and I continue to love the ease in which it walks me from one step to another.
Date published: 2021-06-16
All TurboTax® Offerings Reviews - Page 355