TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from YOU ARE EXCELLENT TURBO TAX IS VERY GOOD BUT AFTER THREE TIMES OF E FILLING TAX IS NOT ACCEPTED AND REJECTED.
Date published: 2022-03-28
Rated 5 out of 5 by from Happy with TT Used TT every year for 40 years--never needed to contact customer support
Date published: 2022-03-28
Rated 5 out of 5 by from TurboTax is Easy and Accurate I have been using TurboTax to file my taxes for decades. It is always complete and accurate as well as up to date with the ever changing tax laws.
Date published: 2022-03-28
Rated 1 out of 5 by from Horrible - Can't Efile State Return TurboTax thinks there is an error in my KY State return, so I can't e-file - even though the review says there is no error. And if I go to print my return, when I go to save it as a .pdf, Turbotax says there is an error in my return. But even after an hour on line with a "professional" - they can't figure it out, either.
Date published: 2022-03-28
Rated 5 out of 5 by from Quick & Easy This is my second year for using TurboTax. I was very pleased with the helpfulness of the experts, and the promptness with which they responded to my messages and questions. It's also very easy to simply snap a photo of required documents, and upload them.
Date published: 2022-03-28
Rated 5 out of 5 by from Shawn is very responsive I'm dealing with nursing my younger brother's terminal illness and Shawn showed true compassion after I missed several of her attempts to contact me. She was gracious enough to complete my return in a time of great emotional upheaval and I'm very appreciative
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo Tax is an amazing product I have used Turbo Tax for years and I have always been impressed by the ease of use and the quality of the product
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo Tax is useful Have used it for at least 15 years. Always easy to use.
Date published: 2022-03-28
Rated 2 out of 5 by from Not fast enough. Had better luck talking to different turbo tax agents to get updates.
Date published: 2022-03-28
Rated 5 out of 5 by from excellent great service.easy to use and user friendly will use it again
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 3540
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from YOU ARE EXCELLENT TURBO TAX IS VERY GOOD BUT AFTER THREE TIMES OF E FILLING TAX IS NOT ACCEPTED AND REJECTED.
Date published: 2022-03-28
Rated 5 out of 5 by from Happy with TT Used TT every year for 40 years--never needed to contact customer support
Date published: 2022-03-28
Rated 5 out of 5 by from TurboTax is Easy and Accurate I have been using TurboTax to file my taxes for decades. It is always complete and accurate as well as up to date with the ever changing tax laws.
Date published: 2022-03-28
Rated 1 out of 5 by from Horrible - Can't Efile State Return TurboTax thinks there is an error in my KY State return, so I can't e-file - even though the review says there is no error. And if I go to print my return, when I go to save it as a .pdf, Turbotax says there is an error in my return. But even after an hour on line with a "professional" - they can't figure it out, either.
Date published: 2022-03-28
Rated 5 out of 5 by from Quick & Easy This is my second year for using TurboTax. I was very pleased with the helpfulness of the experts, and the promptness with which they responded to my messages and questions. It's also very easy to simply snap a photo of required documents, and upload them.
Date published: 2022-03-28
Rated 5 out of 5 by from Shawn is very responsive I'm dealing with nursing my younger brother's terminal illness and Shawn showed true compassion after I missed several of her attempts to contact me. She was gracious enough to complete my return in a time of great emotional upheaval and I'm very appreciative
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo Tax is an amazing product I have used Turbo Tax for years and I have always been impressed by the ease of use and the quality of the product
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo Tax is useful Have used it for at least 15 years. Always easy to use.
Date published: 2022-03-28
Rated 2 out of 5 by from Not fast enough. Had better luck talking to different turbo tax agents to get updates.
Date published: 2022-03-28
Rated 5 out of 5 by from excellent great service.easy to use and user friendly will use it again
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 3540