TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TURBOTAX IS SO EASY HAVE USED IT FOR YEARS.. CARRIES OVER INFO, EASY TO USE
Date published: 2021-04-13
Rated 2 out of 5 by from TurboTax is Going Downhill Two major problems with TurboTax this year. ( I have been using TT since 1986, and, up to this year, have loved it. I encountered problems with thew non-working "supporting details" forms. I did search the internet and discovered that this is a well known, and documented problem, however Intuit has not fixed the issue. They always worked perfectly, so something in this years' version broke a previously functioning feature. Secondly, EVEN THOUGH I ran the error check numerous times, and TT found NO problems, when I hit the final "transmit forms" button, TT would not send my returns. It kept reverting to a error on my 1099R in box 14B. My paper 1099R had no 14B, because I did not take a distribution in 2020. After NUMEROUS attempts to resolve the matter on my own, I called my broker. She was able to tell me to delete the "NY" and brokers ID ( Boxes 15 & 16 ) from those boxes in TT, and the returns did transmit. Those cells HAD to be blank, EVEN THOUGH all the other cells contained NO ENTRIES. PLEASE NOTE, TurboTax put data into those boxes, I did not. So, depending on how Intuit addresses these problems, I will determine whether to use TurboTax any more, or not. JBP
Date published: 2021-04-13
Rated 5 out of 5 by from Love Turbotax! Easy and free - love that there are specific checks in place and that it walks me thru everything!
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax is the only way to do taxes Turbo Tax makes tax season so easy. Makes things so easy and quick.
Date published: 2021-04-13
Rated 5 out of 5 by from I love Turbo Tax Its a great system for doing taxes, it walks you through every step of the way and offers guidance too. It's the best and easiest way to do your taxes.
Date published: 2021-04-13
Rated 5 out of 5 by from My helper on TurboTax is awesome! My live helper got me through lots of problems!!!! I could not have been happier.
Date published: 2021-04-13
Rated 4 out of 5 by from TurboTax easy review Cuts tax research time down - for the last 20+ years
Date published: 2021-04-13
Rated 5 out of 5 by from Excellent Service Love the modules that walk you throug every step, love i can talk to someone if i get stuck and file at my leisure
Date published: 2021-04-13
Rated 5 out of 5 by from Turbotax is the best I have never experienced any problems using turbotax. They are great
Date published: 2021-04-13
Rated 5 out of 5 by from Great Service Had Two Phone call from your associates. Deb and Chelsea. They were both very helpful and solved my problems and answered all my tax questions.
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 3536
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TURBOTAX IS SO EASY HAVE USED IT FOR YEARS.. CARRIES OVER INFO, EASY TO USE
Date published: 2021-04-13
Rated 2 out of 5 by from TurboTax is Going Downhill Two major problems with TurboTax this year. ( I have been using TT since 1986, and, up to this year, have loved it. I encountered problems with thew non-working "supporting details" forms. I did search the internet and discovered that this is a well known, and documented problem, however Intuit has not fixed the issue. They always worked perfectly, so something in this years' version broke a previously functioning feature. Secondly, EVEN THOUGH I ran the error check numerous times, and TT found NO problems, when I hit the final "transmit forms" button, TT would not send my returns. It kept reverting to a error on my 1099R in box 14B. My paper 1099R had no 14B, because I did not take a distribution in 2020. After NUMEROUS attempts to resolve the matter on my own, I called my broker. She was able to tell me to delete the "NY" and brokers ID ( Boxes 15 & 16 ) from those boxes in TT, and the returns did transmit. Those cells HAD to be blank, EVEN THOUGH all the other cells contained NO ENTRIES. PLEASE NOTE, TurboTax put data into those boxes, I did not. So, depending on how Intuit addresses these problems, I will determine whether to use TurboTax any more, or not. JBP
Date published: 2021-04-13
Rated 5 out of 5 by from Love Turbotax! Easy and free - love that there are specific checks in place and that it walks me thru everything!
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax is the only way to do taxes Turbo Tax makes tax season so easy. Makes things so easy and quick.
Date published: 2021-04-13
Rated 5 out of 5 by from I love Turbo Tax Its a great system for doing taxes, it walks you through every step of the way and offers guidance too. It's the best and easiest way to do your taxes.
Date published: 2021-04-13
Rated 5 out of 5 by from My helper on TurboTax is awesome! My live helper got me through lots of problems!!!! I could not have been happier.
Date published: 2021-04-13
Rated 4 out of 5 by from TurboTax easy review Cuts tax research time down - for the last 20+ years
Date published: 2021-04-13
Rated 5 out of 5 by from Excellent Service Love the modules that walk you throug every step, love i can talk to someone if i get stuck and file at my leisure
Date published: 2021-04-13
Rated 5 out of 5 by from Turbotax is the best I have never experienced any problems using turbotax. They are great
Date published: 2021-04-13
Rated 5 out of 5 by from Great Service Had Two Phone call from your associates. Deb and Chelsea. They were both very helpful and solved my problems and answered all my tax questions.
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 3536