TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from TURBOTAX IS THE GREATEST TURBOTAX HELPED ME EVERY STEP OF THE WAY!! Made it so easy for me!!
Date published: 2021-04-13
Rated 3 out of 5 by from Turbo Tax is helpful in completing all forms I had difficulty with the final review. The expert could not help me and technical support could not help me. The had me delete one of the 1099 NEC forms which deleted schedule C without saving the information. I had to re-enter everything on these forms and that did not solve the problem. I discovered on my own that there was a 1099-NEC form that was not displaying and it needed to be deleted in order to get the final review to work.
Date published: 2021-04-13
Rated 4 out of 5 by from Turbo Tax and Me I have been using TT for over 15 NO AUDIT years. I love how it imports so many online documents and forms from many Investment Companies and auto populates all that data for me. Over the years my confidence using TT has grown and I really have good positive feeling of accomplishment. In full disclosure I did skip a year and went to a CPA because of some inheritance I had that tax year, but went right back to Turbo Tax the following year.
Date published: 2021-04-13
Rated 5 out of 5 by from Very,very long time user. Program is excellent Very, very long time user. I enjoy how clean the program runs and works through all the details. So very complete, that I really like. Do like the "learn" tabs as they explain my fears completely. Even have made a call which was a good experience. Like how the program stays updated
Date published: 2021-04-13
Rated 5 out of 5 by from TurboTax is fast, easy and reliably accurate. Smart choice when filing taxes. I have been a loyal customer since 2016.
Date published: 2021-04-13
Rated 5 out of 5 by from OLT disappeared Last year I used OnLine Taxes to prepare our return. It automatically went to TurboTax but it's still free. As a former H&R Block employee, it's a little confusing to me to not see the form itself but it worked well.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax is awesome! Easy to use and understand. Will surely use again next year!
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax is very easy to use. Seems like 2020 was a difficult year for lots of folks. Sure happy with Turbo Tax and the walk through the forms.
Date published: 2021-04-13
Rated 5 out of 5 by from Easy & user-friendly! Easy & user-friendly. Straight forward on filing tax info.
Date published: 2021-04-13
Rated 1 out of 5 by from It took 5 calls to support to submit my taxes I started submitting my taxes on Saturday and finished on Tuesday because I had to call support 5 times and some departments were closed and support in general had no clue how to fix credit card payment issue on their side. On my fifth attempt I got to the person who knew what she was doing and how to fix the issue with credit card payment keep failing.
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 354
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TURBOTAX IS THE GREATEST TURBOTAX HELPED ME EVERY STEP OF THE WAY!! Made it so easy for me!!
Date published: 2021-04-13
Rated 3 out of 5 by from Turbo Tax is helpful in completing all forms I had difficulty with the final review. The expert could not help me and technical support could not help me. The had me delete one of the 1099 NEC forms which deleted schedule C without saving the information. I had to re-enter everything on these forms and that did not solve the problem. I discovered on my own that there was a 1099-NEC form that was not displaying and it needed to be deleted in order to get the final review to work.
Date published: 2021-04-13
Rated 4 out of 5 by from Turbo Tax and Me I have been using TT for over 15 NO AUDIT years. I love how it imports so many online documents and forms from many Investment Companies and auto populates all that data for me. Over the years my confidence using TT has grown and I really have good positive feeling of accomplishment. In full disclosure I did skip a year and went to a CPA because of some inheritance I had that tax year, but went right back to Turbo Tax the following year.
Date published: 2021-04-13
Rated 5 out of 5 by from Very,very long time user. Program is excellent Very, very long time user. I enjoy how clean the program runs and works through all the details. So very complete, that I really like. Do like the "learn" tabs as they explain my fears completely. Even have made a call which was a good experience. Like how the program stays updated
Date published: 2021-04-13
Rated 5 out of 5 by from TurboTax is fast, easy and reliably accurate. Smart choice when filing taxes. I have been a loyal customer since 2016.
Date published: 2021-04-13
Rated 5 out of 5 by from OLT disappeared Last year I used OnLine Taxes to prepare our return. It automatically went to TurboTax but it's still free. As a former H&R Block employee, it's a little confusing to me to not see the form itself but it worked well.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax is awesome! Easy to use and understand. Will surely use again next year!
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax is very easy to use. Seems like 2020 was a difficult year for lots of folks. Sure happy with Turbo Tax and the walk through the forms.
Date published: 2021-04-13
Rated 5 out of 5 by from Easy & user-friendly! Easy & user-friendly. Straight forward on filing tax info.
Date published: 2021-04-13
Rated 1 out of 5 by from It took 5 calls to support to submit my taxes I started submitting my taxes on Saturday and finished on Tuesday because I had to call support 5 times and some departments were closed and support in general had no clue how to fix credit card payment issue on their side. On my fifth attempt I got to the person who knew what she was doing and how to fix the issue with credit card payment keep failing.
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 354