TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from Turbo is awesome!! I like doing things myself, and turbo tax helped me do that, while offering support if needed.
Date published: 2021-05-18
Rated 3 out of 5 by from I get stuck every year Literally every time I file with TurboTax I get stuck on the investment part. I really appreciate being able to upload 1099's but there's always so many things to fix. Generally I would say it makes my life a lot easier - I never want to file a paper version, ever.
Date published: 2021-05-18
Rated 2 out of 5 by from Not the best software for $ Bugs known from January (according to user posts) still in software in May...why? 'Download with state' doesn't include e-file...be prepared to pay another $25 for that and maybe another $20 for the money to be deducted from your Fed refund. On the whole, software not worth $80+$25, as it currently stands. Getting hung up on by customer service after an hour on hold not so great either.
Date published: 2021-05-18
Rated 5 out of 5 by from Great tax service Super easy to use Live help if needed Quick results
Date published: 2021-05-18
Rated 2 out of 5 by from Too many glitches The questions would direct me to items I did not have or could not respond far too often. For example, I had a 1095-C but it kept asking me to complete the information in 1095-HC.
Date published: 2021-05-18
Rated 5 out of 5 by from EXTREMELY HELPFULL Took some time but overall it was as good as usual
Date published: 2021-05-18
Rated 5 out of 5 by from Easy and Quick to use! I really liked how it easy it was to click on the explanation for a complete detail of terms I might not have understood.
Date published: 2021-05-18
Rated 4 out of 5 by from Great!!! Pretty simple to use. Turbo Tax is a great tool for filing taxes. Simple step by step instructions and help topics. I was able to talk to a live agent who was very courteous and answered all my questions. I would certainly recommend to family and friends.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo tax is amazing I was very intimidated to try doing taxes on my own but TurboTax made it so simple if I could do it anybody could do it.
Date published: 2021-05-18
Rated 5 out of 5 by from TURBO TAX WAS SO EASY! IT WAS SO EASY, IT EXPLAINS WHEN YOUR NOT SURE OF SOME QUESTIONS. I HIGHLY RECOMMEND IT! IT WAS AWESOME!
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 354
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo is awesome!! I like doing things myself, and turbo tax helped me do that, while offering support if needed.
Date published: 2021-05-18
Rated 3 out of 5 by from I get stuck every year Literally every time I file with TurboTax I get stuck on the investment part. I really appreciate being able to upload 1099's but there's always so many things to fix. Generally I would say it makes my life a lot easier - I never want to file a paper version, ever.
Date published: 2021-05-18
Rated 2 out of 5 by from Not the best software for $ Bugs known from January (according to user posts) still in software in May...why? 'Download with state' doesn't include e-file...be prepared to pay another $25 for that and maybe another $20 for the money to be deducted from your Fed refund. On the whole, software not worth $80+$25, as it currently stands. Getting hung up on by customer service after an hour on hold not so great either.
Date published: 2021-05-18
Rated 5 out of 5 by from Great tax service Super easy to use Live help if needed Quick results
Date published: 2021-05-18
Rated 2 out of 5 by from Too many glitches The questions would direct me to items I did not have or could not respond far too often. For example, I had a 1095-C but it kept asking me to complete the information in 1095-HC.
Date published: 2021-05-18
Rated 5 out of 5 by from EXTREMELY HELPFULL Took some time but overall it was as good as usual
Date published: 2021-05-18
Rated 5 out of 5 by from Easy and Quick to use! I really liked how it easy it was to click on the explanation for a complete detail of terms I might not have understood.
Date published: 2021-05-18
Rated 4 out of 5 by from Great!!! Pretty simple to use. Turbo Tax is a great tool for filing taxes. Simple step by step instructions and help topics. I was able to talk to a live agent who was very courteous and answered all my questions. I would certainly recommend to family and friends.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo tax is amazing I was very intimidated to try doing taxes on my own but TurboTax made it so simple if I could do it anybody could do it.
Date published: 2021-05-18
Rated 5 out of 5 by from TURBO TAX WAS SO EASY! IT WAS SO EASY, IT EXPLAINS WHEN YOUR NOT SURE OF SOME QUESTIONS. I HIGHLY RECOMMEND IT! IT WAS AWESOME!
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 354