TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 5 out of 5 by from Easy 2~do An easy introduction ~ direction on required information and submission.
Date published: 2021-04-12
Rated 1 out of 5 by from Fed Up with Turbo Tax I'm disappointed that TurboTax gets worse every year. Increasingly slow. Complicated processing. Nickel-and-diming charges. Difficult customer service if you can find any help that fits your situation. Great for simple returns, but hire a local CPA if you have more complicated returns. (And mine really are not that difficult.) I could do it easier on paper.
Date published: 2021-04-12
Rated 1 out of 5 by from Disappointed I have been using Turbo Tax for a few years now and is becoming too expensive. At this point I can pay someone else to do them with less money and save all the headaches of doing them myself. I aid 190.00 and that is abusive.
Date published: 2021-04-12
Rated 4 out of 5 by from They still charged me $70 even though I was told it was free Iits crazy wow!
Date published: 2021-04-12
Rated 3 out of 5 by from Just okay I'm disappointed with Turbotax, which I've been using for 20 years. My main complaints are that a) they are *constantly* trying to upsell me to a fancier version that I don't need and that b) they charged me $25 to efile my state return only to tell me, after they took my money, that my return had to be filed by mail.
Date published: 2021-04-12
Rated 5 out of 5 by from Excellent I have used Turbotax every year for over 15 years. It's easy, especially when using the step by step guide.
Date published: 2021-04-12
Rated 4 out of 5 by from Turbo Tax is user friendly Very user friendly. Easy step by step process. Will use again!
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo tax is awesome 4th year using it, so easy. We had some life changes and I was afraid to file this year. Turbo Tax made it super easy
Date published: 2021-04-12
Rated 5 out of 5 by from easy peasy Easy, fast, simple...no hassles. I have used for 7 years now!
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is easy and smooth I have never had a problem with Turbo Tax, but a little put out that I have to pay so much to do a simple return; especially, now that we both are retired! $90 is high for us old people with a simple return!
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3520
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Easy 2~do An easy introduction ~ direction on required information and submission.
Date published: 2021-04-12
Rated 1 out of 5 by from Fed Up with Turbo Tax I'm disappointed that TurboTax gets worse every year. Increasingly slow. Complicated processing. Nickel-and-diming charges. Difficult customer service if you can find any help that fits your situation. Great for simple returns, but hire a local CPA if you have more complicated returns. (And mine really are not that difficult.) I could do it easier on paper.
Date published: 2021-04-12
Rated 1 out of 5 by from Disappointed I have been using Turbo Tax for a few years now and is becoming too expensive. At this point I can pay someone else to do them with less money and save all the headaches of doing them myself. I aid 190.00 and that is abusive.
Date published: 2021-04-12
Rated 4 out of 5 by from They still charged me $70 even though I was told it was free Iits crazy wow!
Date published: 2021-04-12
Rated 3 out of 5 by from Just okay I'm disappointed with Turbotax, which I've been using for 20 years. My main complaints are that a) they are *constantly* trying to upsell me to a fancier version that I don't need and that b) they charged me $25 to efile my state return only to tell me, after they took my money, that my return had to be filed by mail.
Date published: 2021-04-12
Rated 5 out of 5 by from Excellent I have used Turbotax every year for over 15 years. It's easy, especially when using the step by step guide.
Date published: 2021-04-12
Rated 4 out of 5 by from Turbo Tax is user friendly Very user friendly. Easy step by step process. Will use again!
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo tax is awesome 4th year using it, so easy. We had some life changes and I was afraid to file this year. Turbo Tax made it super easy
Date published: 2021-04-12
Rated 5 out of 5 by from easy peasy Easy, fast, simple...no hassles. I have used for 7 years now!
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is easy and smooth I have never had a problem with Turbo Tax, but a little put out that I have to pay so much to do a simple return; especially, now that we both are retired! $90 is high for us old people with a simple return!
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3520