TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 2 out of 5 by from 2020 Business - Could Not E-file. ANNOYING!!! Preparing the 1041 and 541 for the Trust Returns was fine. However, the program COMPLETELY FAILED when it came time to E-file the Federal 1041 Return. I tried everything possible to make it work, and the only result was intense frustration. So, I had to dial the clock back to the Flintstones era to print and mail the return. It seems moronic that a program allows one to prepare the Returns electronically, but is so dysfunctional at filing the Return electronically. C'mon Turbo Tax ... sort it out!!!
Date published: 2021-04-12
Rated 5 out of 5 by from I do love turbo, its such a nice thing to have!! i love turbo its so easy to use and nice to have around all year. I just love love looove turbotax. Makes life so much easier!!!
Date published: 2021-04-12
Rated 2 out of 5 by from Major bug for 2020 This year's software featured a bug that would have made it useless if I hadn't found a solution online. Certain windows, including the activation window, either hang or can't be accessed unless you change the resolution of the display. I don't understand why Intuit hasn't done anything to alert customers to this problem or to offer a fix. Otherwise the software was pretty good.
Date published: 2021-04-12
Rated 5 out of 5 by from Enjoyable experience Enjoyed my first time. All of the "helps" make a big difference. Very intuitive.
Date published: 2021-04-12
Rated 3 out of 5 by from No longer worth the price I've used TurboTax for years to handle relatively simple taxes. I enjoy the convenience and its simplicity. That said, it's no longer the value it once was and I don't feel what I get is worth the cost.
Date published: 2021-04-12
Rated 5 out of 5 by from turbo tax is great fast and easy to use answers questions and offers suggestions
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is easy Fast and easy to prepare. Easy to respond to questions asked. Good explanations.
Date published: 2021-04-12
Rated 5 out of 5 by from TurboTax is "GREAT". TurboTax is soooooo easy to use. If I can do it , anyone can. Simple and best of all "FREE" !!!!! THANK YOU TurboTax !!!!!
Date published: 2021-04-12
Rated 2 out of 5 by from Sneaky hidden fees I have used Turbo Tax for years and I have been quite satisfied. However, I noticed this time around there are fees that are sneaky when you want to file and do direct deposit. Im not happy about that ...I really almost backed all the way out and just went and did it for sure for free somewhere else.
Date published: 2021-04-12
Rated 4 out of 5 by from tubotax and senior filing I use Tubotax premier since I have a retirement fund and social security. Tubotax seems to know the tax code and I like that I can download INT and DIV information.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3515
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from 2020 Business - Could Not E-file. ANNOYING!!! Preparing the 1041 and 541 for the Trust Returns was fine. However, the program COMPLETELY FAILED when it came time to E-file the Federal 1041 Return. I tried everything possible to make it work, and the only result was intense frustration. So, I had to dial the clock back to the Flintstones era to print and mail the return. It seems moronic that a program allows one to prepare the Returns electronically, but is so dysfunctional at filing the Return electronically. C'mon Turbo Tax ... sort it out!!!
Date published: 2021-04-12
Rated 5 out of 5 by from I do love turbo, its such a nice thing to have!! i love turbo its so easy to use and nice to have around all year. I just love love looove turbotax. Makes life so much easier!!!
Date published: 2021-04-12
Rated 2 out of 5 by from Major bug for 2020 This year's software featured a bug that would have made it useless if I hadn't found a solution online. Certain windows, including the activation window, either hang or can't be accessed unless you change the resolution of the display. I don't understand why Intuit hasn't done anything to alert customers to this problem or to offer a fix. Otherwise the software was pretty good.
Date published: 2021-04-12
Rated 5 out of 5 by from Enjoyable experience Enjoyed my first time. All of the "helps" make a big difference. Very intuitive.
Date published: 2021-04-12
Rated 3 out of 5 by from No longer worth the price I've used TurboTax for years to handle relatively simple taxes. I enjoy the convenience and its simplicity. That said, it's no longer the value it once was and I don't feel what I get is worth the cost.
Date published: 2021-04-12
Rated 5 out of 5 by from turbo tax is great fast and easy to use answers questions and offers suggestions
Date published: 2021-04-12
Rated 5 out of 5 by from Turbo Tax is easy Fast and easy to prepare. Easy to respond to questions asked. Good explanations.
Date published: 2021-04-12
Rated 5 out of 5 by from TurboTax is "GREAT". TurboTax is soooooo easy to use. If I can do it , anyone can. Simple and best of all "FREE" !!!!! THANK YOU TurboTax !!!!!
Date published: 2021-04-12
Rated 2 out of 5 by from Sneaky hidden fees I have used Turbo Tax for years and I have been quite satisfied. However, I noticed this time around there are fees that are sneaky when you want to file and do direct deposit. Im not happy about that ...I really almost backed all the way out and just went and did it for sure for free somewhere else.
Date published: 2021-04-12
Rated 4 out of 5 by from tubotax and senior filing I use Tubotax premier since I have a retirement fund and social security. Tubotax seems to know the tax code and I like that I can download INT and DIV information.
Date published: 2021-04-12
All TurboTax® Offerings Reviews - Page 3515