TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 3 out of 5 by from Cost more than I thought it would. Kept trying tp up sell me higher products, cost more each year for fairly simple tax.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo tax really is awesome! Easy to file yourself. They take you through every step and make sure you get your max refund!
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo tax is the Best!!! My Helper was Monica.She was confident,fast and put my fears to rest.Helped me fix my problem. And I could breath a sigh of relieve!
Date published: 2021-04-16
Rated 3 out of 5 by from Disappointed I had a 1099-Misc form but not self employed or free lance. TT only allowed it to be entered on schedule C requiring business name, account number etc, none of which I had as I am not self employed. Attempted to reach TT help but could not without purchasing extra service. Could not email or contact TT for help.
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax is fantastic! I've been using TurboTax for a number of years now and the format and tips are great.
Date published: 2021-04-16
Rated 3 out of 5 by from TurboTax Premier Each year, TurboTax manages to make its program less user friendly and more difficult to navigate. This is probably my last year of using it. Too bad, it's been a long partnership, but its customer support while prominently displayed is a remote destination.
Date published: 2021-04-16
Rated 3 out of 5 by from INCOME TAX 2020 The intuit forms are too few and the tax accountant did a minimal review. I wanted more detail on where everything is coming from, especially the multiple sources of income additive worksheet and the covid 19 deduction. The states should all have complied with the federal tax deductions. Its like 401k and ira contributions, you can't have federal non taxed and state taxed.
Date published: 2021-04-16
Rated 5 out of 5 by from Great program Second time using this program and it was great I will use it again.
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax was great! I had awesome experience. She was always responsive, in time in the meeting and exaplained all the details.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbotax makes taxes not too painful TurboTax was pretty easy and much cheaper than an accountant.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 352
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Cost more than I thought it would. Kept trying tp up sell me higher products, cost more each year for fairly simple tax.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo tax really is awesome! Easy to file yourself. They take you through every step and make sure you get your max refund!
Date published: 2021-04-16
Rated 5 out of 5 by from Turbo tax is the Best!!! My Helper was Monica.She was confident,fast and put my fears to rest.Helped me fix my problem. And I could breath a sigh of relieve!
Date published: 2021-04-16
Rated 3 out of 5 by from Disappointed I had a 1099-Misc form but not self employed or free lance. TT only allowed it to be entered on schedule C requiring business name, account number etc, none of which I had as I am not self employed. Attempted to reach TT help but could not without purchasing extra service. Could not email or contact TT for help.
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax is fantastic! I've been using TurboTax for a number of years now and the format and tips are great.
Date published: 2021-04-16
Rated 3 out of 5 by from TurboTax Premier Each year, TurboTax manages to make its program less user friendly and more difficult to navigate. This is probably my last year of using it. Too bad, it's been a long partnership, but its customer support while prominently displayed is a remote destination.
Date published: 2021-04-16
Rated 3 out of 5 by from INCOME TAX 2020 The intuit forms are too few and the tax accountant did a minimal review. I wanted more detail on where everything is coming from, especially the multiple sources of income additive worksheet and the covid 19 deduction. The states should all have complied with the federal tax deductions. Its like 401k and ira contributions, you can't have federal non taxed and state taxed.
Date published: 2021-04-16
Rated 5 out of 5 by from Great program Second time using this program and it was great I will use it again.
Date published: 2021-04-16
Rated 5 out of 5 by from TurboTax was great! I had awesome experience. She was always responsive, in time in the meeting and exaplained all the details.
Date published: 2021-04-16
Rated 5 out of 5 by from Turbotax makes taxes not too painful TurboTax was pretty easy and much cheaper than an accountant.
Date published: 2021-04-16
All TurboTax® Offerings Reviews - Page 352