TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the #1 best-selling tax software.

(4.6/5 | 281592 reviews)
Star ratings are from 2021
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from i have used turbo tax for many years The live expert i consulted was super, and the call back time was really quick
Date published: 2021-04-14
Rated 5 out of 5 by from Awesome Love it!! You shouldn't ask me to write more than I did!
Date published: 2021-04-14
Rated 5 out of 5 by from great fast and easy it just fine i would recommend your service to all my family and friends
Date published: 2021-04-14
Rated 5 out of 5 by from Turbotax is awesome Great. I enjoyed using the software very much. Very easy.
Date published: 2021-04-14
Rated 4 out of 5 by from used it for years its a good system, I have not changed using it in the last 15 years
Date published: 2021-04-14
Rated 1 out of 5 by from Misleading Marketing and Overly Restrictive Forms We specifically switched from a less expensive software to turbotax because marketing materials indicated that a married couple living separately and filing joint federal with separate state returns was possible using the software. It was a mess. We had to fill out three separate federal returns and state returns, then file on paper because the system can't distinguish between individual income for joint federal filers for the purposes of state forms and the forms are locked down to prevent hand editing to correct them. Additionally, freelance income and 1099-misc income generates additional irrelevant business forms with no mechanism to delete them, and 1099-NEC doesn't generate properly at all. The last of the three is a bug turbotax is aware of but has not fixed, requiring a search, deletion of forms, and accessing external links to correct. What normally takes us around 2 hours using other software has taken us 5 and counting, and we now have to file on paper, likely making us late this year. So, we've spent more money, wasted more time, and had considerably more aggravation using Turbotax, with worse outcomes. Would not recommend to anyone.
Date published: 2021-04-14
Rated 4 out of 5 by from Turbo Tax is doing well If you have not a complicated case, I suggest to use Turbo Tax for your tax return.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax is convenient Fast and easy. great service. Strongly recommend to everyone.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax is awesome It was quick and easy. I will never pay hundreds of dollars again
Date published: 2021-04-14
Rated 4 out of 5 by from TurboTax makes things easy!!! Taxes suck... We all know it. But, at least it's a bit less stressful with TurboTax walking you through it!
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 3510
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from i have used turbo tax for many years The live expert i consulted was super, and the call back time was really quick
Date published: 2021-04-14
Rated 5 out of 5 by from Awesome Love it!! You shouldn't ask me to write more than I did!
Date published: 2021-04-14
Rated 5 out of 5 by from great fast and easy it just fine i would recommend your service to all my family and friends
Date published: 2021-04-14
Rated 5 out of 5 by from Turbotax is awesome Great. I enjoyed using the software very much. Very easy.
Date published: 2021-04-14
Rated 4 out of 5 by from used it for years its a good system, I have not changed using it in the last 15 years
Date published: 2021-04-14
Rated 1 out of 5 by from Misleading Marketing and Overly Restrictive Forms We specifically switched from a less expensive software to turbotax because marketing materials indicated that a married couple living separately and filing joint federal with separate state returns was possible using the software. It was a mess. We had to fill out three separate federal returns and state returns, then file on paper because the system can't distinguish between individual income for joint federal filers for the purposes of state forms and the forms are locked down to prevent hand editing to correct them. Additionally, freelance income and 1099-misc income generates additional irrelevant business forms with no mechanism to delete them, and 1099-NEC doesn't generate properly at all. The last of the three is a bug turbotax is aware of but has not fixed, requiring a search, deletion of forms, and accessing external links to correct. What normally takes us around 2 hours using other software has taken us 5 and counting, and we now have to file on paper, likely making us late this year. So, we've spent more money, wasted more time, and had considerably more aggravation using Turbotax, with worse outcomes. Would not recommend to anyone.
Date published: 2021-04-14
Rated 4 out of 5 by from Turbo Tax is doing well If you have not a complicated case, I suggest to use Turbo Tax for your tax return.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax is convenient Fast and easy. great service. Strongly recommend to everyone.
Date published: 2021-04-14
Rated 5 out of 5 by from Turbo Tax is awesome It was quick and easy. I will never pay hundreds of dollars again
Date published: 2021-04-14
Rated 4 out of 5 by from TurboTax makes things easy!!! Taxes suck... We all know it. But, at least it's a bit less stressful with TurboTax walking you through it!
Date published: 2021-04-14
All TurboTax® Offerings Reviews - Page 3510