TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
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Rated 5 out of 5 by from Excellent Tax Preparation Product I have been using TurboTax for about 20 years now. I see no need to change to a different product. It is very thorough and guides you through the entire process very easily and quickly. I feel comfortable and confident that my returns are always prepared accurately. I have used it for a business I used to have and for ranching income/expenses. I have also used it to report the sale of various real estate properties. I highly recommend it.
Date published: 2022-03-28
Rated 5 out of 5 by from Easy to use Very easy to use with a step by step process and option for live help
Date published: 2022-03-28
Rated 5 out of 5 by from Simple and Effective TurboTax online makes it simple for the average untrained person to comprehend and complete their taxes. I feel confident in the accuracy of my filing thanks to the guidance of this online service.
Date published: 2022-03-28
Rated 5 out of 5 by from SHE WAS AWESOME! GREAT EXPERIENCE WITH TURBO TAX QUICK AND EASY I LOVED IT
Date published: 2022-03-28
Rated 4 out of 5 by from I encountered two issues with TurboTax this year Form 8949: In the "Description of Property" column, I could not enter the full name of the mutual funds I sold in 2021. I could enter the example of "100 shares of XYZ Company", but nothing longer. TurboTax would truncate any entry longer than this...and interestingly sometimes TurboTax truncated the beginning of my entry and other times the end of my entry. So, I couldn't enter say "3,452.234 shares of Fidelity International Capital Appreciation Fund". Therefore, I ended up significantly abbreviating each entry in this column, which is definitely not ideal. Form 1116: You were not able to support e-file for Form 1116 (Schedule B) until March 16th. Since, I needed to complete this form in order to file my federal income tax return, I was not able to e-file until the second half of March. I was planning to e-file by the end of February. As a result of this delay, I e-filed about one month later than I was planning to do so. In the future, I hope you do not have any similar delays in supporting forms I need to complete to e-file.
Date published: 2022-03-28
Rated 5 out of 5 by from Nearly flawless I've used TurboTax for more than a decade. The only issue this year occurred with Form 1099 NEC, which caused a couple of error messages that I could not interpret. Fortunately, it was easy to track down the proper response online.
Date published: 2022-03-28
Rated 5 out of 5 by from Margaret is awesome! quick and helpful! Margaret was great and helpful, thanks for your help!
Date published: 2022-03-28
Rated 5 out of 5 by from Turbotax continues to be easy to use and reliable I have done my taxes with TurboTax for more than 10 years and continue to appreciate its user-friendly design, its thorough and reliable procedure to ensure filing my taxes right.
Date published: 2022-03-28
Rated 2 out of 5 by from Confusing customer service no one could give me a clear answer to my questions and always pinned the issue on me, despite numerous attempts to reach out
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo Tax is Awesome Very easy to use and follow. Great support and affordable as well.
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 3505
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Excellent Tax Preparation Product I have been using TurboTax for about 20 years now. I see no need to change to a different product. It is very thorough and guides you through the entire process very easily and quickly. I feel comfortable and confident that my returns are always prepared accurately. I have used it for a business I used to have and for ranching income/expenses. I have also used it to report the sale of various real estate properties. I highly recommend it.
Date published: 2022-03-28
Rated 5 out of 5 by from Easy to use Very easy to use with a step by step process and option for live help
Date published: 2022-03-28
Rated 5 out of 5 by from Simple and Effective TurboTax online makes it simple for the average untrained person to comprehend and complete their taxes. I feel confident in the accuracy of my filing thanks to the guidance of this online service.
Date published: 2022-03-28
Rated 5 out of 5 by from SHE WAS AWESOME! GREAT EXPERIENCE WITH TURBO TAX QUICK AND EASY I LOVED IT
Date published: 2022-03-28
Rated 4 out of 5 by from I encountered two issues with TurboTax this year Form 8949: In the "Description of Property" column, I could not enter the full name of the mutual funds I sold in 2021. I could enter the example of "100 shares of XYZ Company", but nothing longer. TurboTax would truncate any entry longer than this...and interestingly sometimes TurboTax truncated the beginning of my entry and other times the end of my entry. So, I couldn't enter say "3,452.234 shares of Fidelity International Capital Appreciation Fund". Therefore, I ended up significantly abbreviating each entry in this column, which is definitely not ideal. Form 1116: You were not able to support e-file for Form 1116 (Schedule B) until March 16th. Since, I needed to complete this form in order to file my federal income tax return, I was not able to e-file until the second half of March. I was planning to e-file by the end of February. As a result of this delay, I e-filed about one month later than I was planning to do so. In the future, I hope you do not have any similar delays in supporting forms I need to complete to e-file.
Date published: 2022-03-28
Rated 5 out of 5 by from Nearly flawless I've used TurboTax for more than a decade. The only issue this year occurred with Form 1099 NEC, which caused a couple of error messages that I could not interpret. Fortunately, it was easy to track down the proper response online.
Date published: 2022-03-28
Rated 5 out of 5 by from Margaret is awesome! quick and helpful! Margaret was great and helpful, thanks for your help!
Date published: 2022-03-28
Rated 5 out of 5 by from Turbotax continues to be easy to use and reliable I have done my taxes with TurboTax for more than 10 years and continue to appreciate its user-friendly design, its thorough and reliable procedure to ensure filing my taxes right.
Date published: 2022-03-28
Rated 2 out of 5 by from Confusing customer service no one could give me a clear answer to my questions and always pinned the issue on me, despite numerous attempts to reach out
Date published: 2022-03-28
Rated 5 out of 5 by from Turbo Tax is Awesome Very easy to use and follow. Great support and affordable as well.
Date published: 2022-03-28
All TurboTax® Offerings Reviews - Page 3505