TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

(4.6/5 | 294025 reviews)
Star ratings are from 2022
TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from Super easy to use! I've used Turbo Tax for many years now - probably since it first came out?? - and have never had a problem. It's super easy to use - just click through, answer the questions and enter some numbers. I've never had my tax return questioned and have recommended it to many friends and family members.
Date published: 2022-04-01
Rated 4 out of 5 by from 2 small problems Have used Turbotax for many years, successfully. But this year 1) when I paid the $45 for you to do my state tax and then went back to change an item or two, I could not file the state tax without also paying the $20, and 2) when I tried to find a phone number to call for clarity about this I could not find any such number.
Date published: 2022-04-01
Rated 4 out of 5 by from Easy to use but still needs a few upgrades No longer need the Self-Employed version and wanted to change but it appeared to require keying in all the information again. I continued and paid the additional $. Would like more guidance in tax treatments of 1099-R and 1099-B.
Date published: 2022-04-01
Rated 4 out of 5 by from great I have been using turbo for a few years now. I will use again next year
Date published: 2022-04-01
Rated 5 out of 5 by from Great product! Saved a lot of money using TT started using turbo tax when it first came out. have been using it ever since.
Date published: 2022-04-01
Rated 3 out of 5 by from Turbo tax is a timer saver I have used this product for years all forms are easy to find. I like that it is always up to date with forms and step by step guide is the best.
Date published: 2022-04-01
Rated 5 out of 5 by from Stress-Free! What's better to say than "stress free"?! I used to spend my money to give someone my headache, now I do my own taxes easily and keep my money.
Date published: 2022-04-01
Rated 4 out of 5 by from Great for some parts but hard for others Linking terminology on 1099R forms to returns sometimes awkward.
Date published: 2022-04-01
Rated 1 out of 5 by from Turbotax Live Support When I signed up for TurboTax live...giving you an extra $100....I didn't need someone to walk me through USING turbotax. I needed a tax consultant to look at my situation and provide insights into things that I may be doing wrong. I absolutely would not have signed up for the service if I knew it was just going to be someone walking me through turbotax to make sure I didn't accidentally miss any questions. I am able to fill out forms correctly. TurboTax is extremely easy to use. I can proof read myself, for free. If I'm paying extra I want someone to consult me on my taxes, not on my use of the software platform.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbotax is great. Turbotax was great. I was very pleased with Monika. She answered all questions I had, and made sure I understood. Likewise, she was quick in getting things done.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 3502
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Super easy to use! I've used Turbo Tax for many years now - probably since it first came out?? - and have never had a problem. It's super easy to use - just click through, answer the questions and enter some numbers. I've never had my tax return questioned and have recommended it to many friends and family members.
Date published: 2022-04-01
Rated 4 out of 5 by from 2 small problems Have used Turbotax for many years, successfully. But this year 1) when I paid the $45 for you to do my state tax and then went back to change an item or two, I could not file the state tax without also paying the $20, and 2) when I tried to find a phone number to call for clarity about this I could not find any such number.
Date published: 2022-04-01
Rated 4 out of 5 by from Easy to use but still needs a few upgrades No longer need the Self-Employed version and wanted to change but it appeared to require keying in all the information again. I continued and paid the additional $. Would like more guidance in tax treatments of 1099-R and 1099-B.
Date published: 2022-04-01
Rated 4 out of 5 by from great I have been using turbo for a few years now. I will use again next year
Date published: 2022-04-01
Rated 5 out of 5 by from Great product! Saved a lot of money using TT started using turbo tax when it first came out. have been using it ever since.
Date published: 2022-04-01
Rated 3 out of 5 by from Turbo tax is a timer saver I have used this product for years all forms are easy to find. I like that it is always up to date with forms and step by step guide is the best.
Date published: 2022-04-01
Rated 5 out of 5 by from Stress-Free! What's better to say than "stress free"?! I used to spend my money to give someone my headache, now I do my own taxes easily and keep my money.
Date published: 2022-04-01
Rated 4 out of 5 by from Great for some parts but hard for others Linking terminology on 1099R forms to returns sometimes awkward.
Date published: 2022-04-01
Rated 1 out of 5 by from Turbotax Live Support When I signed up for TurboTax live...giving you an extra $100....I didn't need someone to walk me through USING turbotax. I needed a tax consultant to look at my situation and provide insights into things that I may be doing wrong. I absolutely would not have signed up for the service if I knew it was just going to be someone walking me through turbotax to make sure I didn't accidentally miss any questions. I am able to fill out forms correctly. TurboTax is extremely easy to use. I can proof read myself, for free. If I'm paying extra I want someone to consult me on my taxes, not on my use of the software platform.
Date published: 2022-04-01
Rated 5 out of 5 by from Turbotax is great. Turbotax was great. I was very pleased with Monika. She answered all questions I had, and made sure I understood. Likewise, she was quick in getting things done.
Date published: 2022-04-01
All TurboTax® Offerings Reviews - Page 3502