TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 5 out of 5 by from Very helpful I used the live option and it was unbelievably helpful.
Date published: 2022-03-26
Rated 4 out of 5 by from turbo tax is good it was harder that last year but I got thru it. see ya next year
Date published: 2022-03-26
Rated 3 out of 5 by from Won't except e file submission because it won't ac Won't e file my return because it wants me to change a zip code that is listed correctly for Columbia Mutual
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax CPA's are Awesome. They help me a lot. I requested review of my filing, had questions. The CPAs helped me and answered all my questions.
Date published: 2022-03-26
Rated 5 out of 5 by from Love TurboTax! Makes filing taxes so easy! Never used online support but nice to have in case you need it
Date published: 2022-03-26
Rated 5 out of 5 by from TURBO TAX WAS EASY TURBO TAX EASY TO USE, ONLY PROBLEM NEVER ASKED ABOUT VIRTUAL CURRENCY IN USING STEP BY STEP
Date published: 2022-03-26
Rated 5 out of 5 by from Incredible service! Frank was awesome! He was really able to break everything down for me to understand.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax with triple Awesome Easy and seamless processing. I've been using Turbo-Tax for over 17 years and I will keep using this product.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is amazing! Been using Turbo Tax for 4 years now and I love it! Super simple and super fast!
Date published: 2022-03-26
Rated 2 out of 5 by from Hey TT is good except for random errors TT has been my go to for 20+ years. This year working on college expenses and expecting a AOC entry, it stated that my son had used his 4 years of credits, which was notably incorrect. After spending nearly 8 hours online and phone with multiple agents and tax experts, I was supplied the right entry sequence to remove the artifact causing the error. The help system is rudimentary and repetitive and therefore frustrating going through the same queue multiple times with the same solutions provided to no avail. This program is highly effective except when it isn't, and the service while patient and thorough could sure use a faster option to allow them to solve it rather than wait for extended time while they research the same answers. If I hadn't fought for my credits it would have cost me $2250. Take charge of your taxes and don't back down. Use a competiting program to calculate your taxes a second time to check these jokers out.
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3502
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Very helpful I used the live option and it was unbelievably helpful.
Date published: 2022-03-26
Rated 4 out of 5 by from turbo tax is good it was harder that last year but I got thru it. see ya next year
Date published: 2022-03-26
Rated 3 out of 5 by from Won't except e file submission because it won't ac Won't e file my return because it wants me to change a zip code that is listed correctly for Columbia Mutual
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax CPA's are Awesome. They help me a lot. I requested review of my filing, had questions. The CPAs helped me and answered all my questions.
Date published: 2022-03-26
Rated 5 out of 5 by from Love TurboTax! Makes filing taxes so easy! Never used online support but nice to have in case you need it
Date published: 2022-03-26
Rated 5 out of 5 by from TURBO TAX WAS EASY TURBO TAX EASY TO USE, ONLY PROBLEM NEVER ASKED ABOUT VIRTUAL CURRENCY IN USING STEP BY STEP
Date published: 2022-03-26
Rated 5 out of 5 by from Incredible service! Frank was awesome! He was really able to break everything down for me to understand.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax with triple Awesome Easy and seamless processing. I've been using Turbo-Tax for over 17 years and I will keep using this product.
Date published: 2022-03-26
Rated 5 out of 5 by from Turbo Tax is amazing! Been using Turbo Tax for 4 years now and I love it! Super simple and super fast!
Date published: 2022-03-26
Rated 2 out of 5 by from Hey TT is good except for random errors TT has been my go to for 20+ years. This year working on college expenses and expecting a AOC entry, it stated that my son had used his 4 years of credits, which was notably incorrect. After spending nearly 8 hours online and phone with multiple agents and tax experts, I was supplied the right entry sequence to remove the artifact causing the error. The help system is rudimentary and repetitive and therefore frustrating going through the same queue multiple times with the same solutions provided to no avail. This program is highly effective except when it isn't, and the service while patient and thorough could sure use a faster option to allow them to solve it rather than wait for extended time while they research the same answers. If I hadn't fought for my credits it would have cost me $2250. Take charge of your taxes and don't back down. Use a competiting program to calculate your taxes a second time to check these jokers out.
Date published: 2022-03-26
All TurboTax® Offerings Reviews - Page 3502