TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

TurboTaxTurboTax Customer Ratings & Reviews
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Rated 5 out of 5 by from TurboTax is great I like using turbotax every year, it simplifies everything and makes it a very smooth process. One thing that I am happy they improved was they tell you at the beginning for costs if your return isn't a simple one (meaning there are other documents they need to populate). I will say, I think it stinks that they have a $39 processing fee if you want to pay for this service with your federal refund. I totally get it, but if you don't have the money in your account to pay upfront, you basically lose out on that $39. Overall, turbotax is a great service that I think is continuing to improve and help people file their taxes confidently. I would recommend them to anyone that asks where to get their taxes done.
Date published: 2023-04-12
Rated 5 out of 5 by from love turbotax always quick and easy, 5 years of using this website and I have no complaints
Date published: 2023-04-12
Rated 5 out of 5 by from Done and done! Simple to use system that saves my information year after year. I can't imagine tax season without it!
Date published: 2023-04-12
Rated 5 out of 5 by from My 2022 Premier I am happy with TurboTax Premier. It certainly fills in for my many short comings.
Date published: 2023-04-12
Rated 4 out of 5 by from Good. Good. This is at least the 10th year I have used Turbo Tax. It is pretty simple.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is a very good program I had Saba as my online person and she was excellent. We started in Chat and ended up talking on the phone and she helped me tremendously. I was very fortunate.
Date published: 2023-04-12
Rated 5 out of 5 by from Tax preparation made easy Easy to use fast and reliable asks all the right questions Will use again
Date published: 2023-04-12
Rated 5 out of 5 by from Quick and Easy It was quick and easy. It walked me through every step.
Date published: 2023-04-12
Rated 1 out of 5 by from Freeze and Crash Turbo Tax freezes and crashes the web browser. The solution is to clear cache and cookies. This is an unacceptable issue that causes stress and anxiety. The only way I see my self using this product again in the future is if Turbo Tax refunds my money. Fix immediately!
Date published: 2023-04-12
Rated 3 out of 5 by from thpught it would be more quick and good - thought it would be more than 128 dollars
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3502
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is great I like using turbotax every year, it simplifies everything and makes it a very smooth process. One thing that I am happy they improved was they tell you at the beginning for costs if your return isn't a simple one (meaning there are other documents they need to populate). I will say, I think it stinks that they have a $39 processing fee if you want to pay for this service with your federal refund. I totally get it, but if you don't have the money in your account to pay upfront, you basically lose out on that $39. Overall, turbotax is a great service that I think is continuing to improve and help people file their taxes confidently. I would recommend them to anyone that asks where to get their taxes done.
Date published: 2023-04-12
Rated 5 out of 5 by from love turbotax always quick and easy, 5 years of using this website and I have no complaints
Date published: 2023-04-12
Rated 5 out of 5 by from Done and done! Simple to use system that saves my information year after year. I can't imagine tax season without it!
Date published: 2023-04-12
Rated 5 out of 5 by from My 2022 Premier I am happy with TurboTax Premier. It certainly fills in for my many short comings.
Date published: 2023-04-12
Rated 4 out of 5 by from Good. Good. This is at least the 10th year I have used Turbo Tax. It is pretty simple.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo Tax is a very good program I had Saba as my online person and she was excellent. We started in Chat and ended up talking on the phone and she helped me tremendously. I was very fortunate.
Date published: 2023-04-12
Rated 5 out of 5 by from Tax preparation made easy Easy to use fast and reliable asks all the right questions Will use again
Date published: 2023-04-12
Rated 5 out of 5 by from Quick and Easy It was quick and easy. It walked me through every step.
Date published: 2023-04-12
Rated 1 out of 5 by from Freeze and Crash Turbo Tax freezes and crashes the web browser. The solution is to clear cache and cookies. This is an unacceptable issue that causes stress and anxiety. The only way I see my self using this product again in the future is if Turbo Tax refunds my money. Fix immediately!
Date published: 2023-04-12
Rated 3 out of 5 by from thpught it would be more quick and good - thought it would be more than 128 dollars
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3502