TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Read unbiased reviews of our TurboTax products from thousands of customers and see for yourself why TurboTax is the
#1 best-selling tax software.

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Own a business
Student
Rated 5 out of 5 by from very easy simple software to use...very friendly CPA on phone
Date published: 2021-03-14
Rated 3 out of 5 by from First Time Problem With Turbo Tax I have used Turbo Tax for a number of years for a number of years and was always pleased with the product. This year I encountered a major problem when I tried to submit my tax return and have the fee to include my State Income Tax to my credit card on file. This process required a second step to make sure I was the person submitting the return by using a text to my cell phone. My old cell phone number was included in my account so that number could not be used for verification. I tried verifying using information from my Income Tax but had major problems with this, as I was entering data in the bottom of the form, the data at the top of the form disappeared. I tried calling your help line, only got a computer which could not seem to understand the problem. I went back to the tax return and chose to have the fee deducted from my refund which included a large fee of $40 to process a $24 dollar charge. I was very disappointed that there was no support showing how to Update my Account so I could have submitted my return.
Date published: 2021-03-14
Rated 3 out of 5 by from Feedback for turbotax In full disclosure, I have been using turbo tax for over two decades. For the most part the software works very well. However when it comes to filing its a little harder to navigate a non-auto deposit refund. Also I have to say the more you advertise free filing the more it costs me to file. My wife and I had to file separately for reasons not needed in this explanation, but I had to pay $65 to file her tax free. this was because we signed her up for direct deposit. My free filing only cost me $25 because I selected not to pay the extra $40 and am receiving a check.
Date published: 2021-03-14
Rated 4 out of 5 by from Turbotax was diffrent This was the first time using turbotax and even though I had a hard time doing it but it was a good experience.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is Awesome I've used turbo tax for many years. It makes filing my taxes very easy!
Date published: 2021-03-14
Rated 5 out of 5 by from Best Software for 1120-S Returnrs I have used TURBO Tax fpr over 15 years and it has been great.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is excellent Love it have used it for years and will continue to do so
Date published: 2021-03-14
Rated 5 out of 5 by from Awesome ! I actually look forward to doing my yearly taxes by ordering Turbo Tax yearly!
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is awesome! It is easy to use and simple enough for anyone. Very slick!
Date published: 2021-03-14
Rated 5 out of 5 by from simple and quick Quick, easy and accessible at the time I was able to work on it
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 3502
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from very easy simple software to use...very friendly CPA on phone
Date published: 2021-03-14
Rated 3 out of 5 by from First Time Problem With Turbo Tax I have used Turbo Tax for a number of years for a number of years and was always pleased with the product. This year I encountered a major problem when I tried to submit my tax return and have the fee to include my State Income Tax to my credit card on file. This process required a second step to make sure I was the person submitting the return by using a text to my cell phone. My old cell phone number was included in my account so that number could not be used for verification. I tried verifying using information from my Income Tax but had major problems with this, as I was entering data in the bottom of the form, the data at the top of the form disappeared. I tried calling your help line, only got a computer which could not seem to understand the problem. I went back to the tax return and chose to have the fee deducted from my refund which included a large fee of $40 to process a $24 dollar charge. I was very disappointed that there was no support showing how to Update my Account so I could have submitted my return.
Date published: 2021-03-14
Rated 3 out of 5 by from Feedback for turbotax In full disclosure, I have been using turbo tax for over two decades. For the most part the software works very well. However when it comes to filing its a little harder to navigate a non-auto deposit refund. Also I have to say the more you advertise free filing the more it costs me to file. My wife and I had to file separately for reasons not needed in this explanation, but I had to pay $65 to file her tax free. this was because we signed her up for direct deposit. My free filing only cost me $25 because I selected not to pay the extra $40 and am receiving a check.
Date published: 2021-03-14
Rated 4 out of 5 by from Turbotax was diffrent This was the first time using turbotax and even though I had a hard time doing it but it was a good experience.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is Awesome I've used turbo tax for many years. It makes filing my taxes very easy!
Date published: 2021-03-14
Rated 5 out of 5 by from Best Software for 1120-S Returnrs I have used TURBO Tax fpr over 15 years and it has been great.
Date published: 2021-03-14
Rated 5 out of 5 by from Turbo Tax is excellent Love it have used it for years and will continue to do so
Date published: 2021-03-14
Rated 5 out of 5 by from Awesome ! I actually look forward to doing my yearly taxes by ordering Turbo Tax yearly!
Date published: 2021-03-14
Rated 5 out of 5 by from TurboTax is awesome! It is easy to use and simple enough for anyone. Very slick!
Date published: 2021-03-14
Rated 5 out of 5 by from simple and quick Quick, easy and accessible at the time I was able to work on it
Date published: 2021-03-14
All TurboTax® Offerings Reviews - Page 3502