TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is the
#1 best-selling tax software.

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Rated 4 out of 5 by from 2021 Business Everything worked great until the end. There was an error on a part that wasnt required and there was no way to delete it. And the saving and printing kept going in loops due unclear instructions. Could be fixed and should be.
Date published: 2022-09-15
Rated 3 out of 5 by from Update Threw Error -- Caused me to buy again I have been using TurboTax for over 20 years. Murphy bite me this year. I waited to last minute to complete my small business return. When I came to use it after my extension in March, the update routine kept throwing me an error so I was unable to get into the program to finish my taxes. I could not find the CD I bought from Amazon, so I had to buy a completely new download version. A waste of $120 that I never should not have needed to pay. This would be a one-star except TurboTax has always worked well for me until now.
Date published: 2022-09-15
Rated 5 out of 5 by from great good, job thanks for being there when I needed help
Date published: 2022-09-15
Rated 5 out of 5 by from Easy and Quick! after the first year with TurboTax it is soooo easy!
Date published: 2022-09-15
Rated 1 out of 5 by from Poor Documentation on Amending 1120-S The expectation is that you click on amend return, select company, make changes and e-file the return. Instead you get a message that if you wish to amend a return you need to rename the original file then make changes. then it gives you a message that "you have no returns eligible for e-filing". If the software knows you are working on an amendment, it should make the backup copy and create a revised name and remove the flag that the return was files. It appears that you must print the return and mail it but, even under that method it gives you e-filing instructions in the print file and no directions on where to mail the return.
Date published: 2022-09-15
Rated 5 out of 5 by from Full service was great! Deep was very patient and helpful. Deep took the time to understand my unique requirements and provided guidance.
Date published: 2022-09-15
Rated 5 out of 5 by from Wow, it's just amazing! Deep was helping me and he called me 2 times back because he wanted to make sure to resolve my issue. So I had 3 sessions with him and he resolved my issues perfectly. And his demeanor was very welcoming and professional. I was so glad that I was dealing with my tax with another HUMAN BEING!!!, not a robot chat or not-so-caring person. My heard was heavy before I began my session but after 1st session, I felt really confident and the anxiety went away because I knew this guy would help me through. Thanks to you, Deep!!!
Date published: 2022-09-15
Rated 4 out of 5 by from Turbo Tax for Business is wonderful but...... Turbo Tax for business was easier to use than I expected. I used to prepare corporate taxes with Lacerte program but this wasn't bad. I recommend having a program to file your corporate and individual in ONE program. Didn't like purchasing 2 programs.
Date published: 2022-09-15
Rated 2 out of 5 by from TurboTax gets more buggy and cumbersome every year Not impressed this year. The program randomly reverted to default values over and over when I was trying to reconcile. The Form view does not play well with the Step by Step view, making it difficult to find inconsistencies. May never use it again.
Date published: 2022-09-15
Rated 4 out of 5 by from Coordination with QuickBooks was what I needed I was running out of time and I had to travel internationally at just the wrong time. This program, a good internet connection, and my computer with the QuickBooks program made it all happen. You should have seen me signing my computer's screen as it displayed the required signature form (then I took a picture of the signed document with my phone)! Oh well, it's done.
Date published: 2022-09-15
All TurboTax® Offerings Reviews - Page 36
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from 2021 Business Everything worked great until the end. There was an error on a part that wasnt required and there was no way to delete it. And the saving and printing kept going in loops due unclear instructions. Could be fixed and should be.
Date published: 2022-09-15
Rated 3 out of 5 by from Update Threw Error -- Caused me to buy again I have been using TurboTax for over 20 years. Murphy bite me this year. I waited to last minute to complete my small business return. When I came to use it after my extension in March, the update routine kept throwing me an error so I was unable to get into the program to finish my taxes. I could not find the CD I bought from Amazon, so I had to buy a completely new download version. A waste of $120 that I never should not have needed to pay. This would be a one-star except TurboTax has always worked well for me until now.
Date published: 2022-09-15
Rated 5 out of 5 by from great good, job thanks for being there when I needed help
Date published: 2022-09-15
Rated 5 out of 5 by from Easy and Quick! after the first year with TurboTax it is soooo easy!
Date published: 2022-09-15
Rated 1 out of 5 by from Poor Documentation on Amending 1120-S The expectation is that you click on amend return, select company, make changes and e-file the return. Instead you get a message that if you wish to amend a return you need to rename the original file then make changes. then it gives you a message that "you have no returns eligible for e-filing". If the software knows you are working on an amendment, it should make the backup copy and create a revised name and remove the flag that the return was files. It appears that you must print the return and mail it but, even under that method it gives you e-filing instructions in the print file and no directions on where to mail the return.
Date published: 2022-09-15
Rated 5 out of 5 by from Full service was great! Deep was very patient and helpful. Deep took the time to understand my unique requirements and provided guidance.
Date published: 2022-09-15
Rated 5 out of 5 by from Wow, it's just amazing! Deep was helping me and he called me 2 times back because he wanted to make sure to resolve my issue. So I had 3 sessions with him and he resolved my issues perfectly. And his demeanor was very welcoming and professional. I was so glad that I was dealing with my tax with another HUMAN BEING!!!, not a robot chat or not-so-caring person. My heard was heavy before I began my session but after 1st session, I felt really confident and the anxiety went away because I knew this guy would help me through. Thanks to you, Deep!!!
Date published: 2022-09-15
Rated 4 out of 5 by from Turbo Tax for Business is wonderful but...... Turbo Tax for business was easier to use than I expected. I used to prepare corporate taxes with Lacerte program but this wasn't bad. I recommend having a program to file your corporate and individual in ONE program. Didn't like purchasing 2 programs.
Date published: 2022-09-15
Rated 2 out of 5 by from TurboTax gets more buggy and cumbersome every year Not impressed this year. The program randomly reverted to default values over and over when I was trying to reconcile. The Form view does not play well with the Step by Step view, making it difficult to find inconsistencies. May never use it again.
Date published: 2022-09-15
Rated 4 out of 5 by from Coordination with QuickBooks was what I needed I was running out of time and I had to travel internationally at just the wrong time. This program, a good internet connection, and my computer with the QuickBooks program made it all happen. You should have seen me signing my computer's screen as it displayed the required signature form (then I took a picture of the signed document with my phone)! Oh well, it's done.
Date published: 2022-09-15
All TurboTax® Offerings Reviews - Page 36