TURBOTAX CUSTOMER REVIEWS
TurboTax Product Reviews
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TurboTax Online
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Rated 2 out of 5 by
Lisa5998 from
Not as easy as it use to be
I have used TurboTax for decades and the fact is it is so difficult to navigate. I am actually going to try another software and see what the ease is and compare the two. I just don't like the online version at all!
Date published: 2023-05-24
Rated 5 out of 5 by
Three Three Three from
Stress level zero
Very stress about doing taxes today...but using Turbo tax site cleared that up within an hour...would have been faster but didn't have all my information in front of me..but will have it ready for next year!
Date published: 2023-05-24
Rated 5 out of 5 by
GusLuv from
Very efficient
Easy to use and helpful with search and questions.
Date published: 2023-05-24
Rated 4 out of 5 by
Castagnerede from
Excellent but for one reason
I use TurboTax to file Trust accounts and for this it is excellent. However, there is one major issue that continues each year. When I save a pdf file, the filename is distorted. Each time I have to write in the name of the return and this gets complicated when I have numerous accounts all with similar names. Please fix this.
Date published: 2023-05-24
Rated 5 out of 5 by
Lance 77 from
So far it’s been great
It all depends on how long I have to wait for my funds. Weather I really like the service.
Date published: 2023-05-24
Rated 1 out of 5 by
null from
You Fail me every year!
My wife is NOT AMERICAN and has no Social Security Number. She has no need for a Social Security number because she lives and works at the University of Las Palmas de Gran Canaria, SPAIN. She is a SPANISH citizen not an American citizen. Why penalize me because she does not have a Social Security Number? Each year I am prohibited from filing by E-mail because I cannot supply you with her Social Security Number.
Date published: 2023-05-24
Rated 5 out of 5 by
Tbser127654fyg6576 from
Great customer service
Return was rejected, agent contacted me to ensure I recieved the notice and emailed steps to resolve and resubmit. The error that was caught was SSN related so thank you for sending the alert!
Date published: 2023-05-24
Rated 5 out of 5 by
Todd9 from
Helpful
Got rejected, they helped me go through and fix the issue and refile, and they stored my information so I didn't have to fill everything out again, Thanks, TurboTax
Date published: 2023-05-24
Rated 5 out of 5 by
Walking idiot from
I'm an idiot
Awesome. ¡¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-05-24
Rated 3 out of 5 by
Frustrated in CA from
Hate new format
Awful... couldn't access the forms individually I live in California and it wouldn't calculate that my Fed and State deadlines were extended to Oct. & calculated a penatly
All TurboTax® Offerings Reviews - Page 36
Date published: 2023-05-24
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live Assisted
TurboTax CD/Download
TurboTax Live Full Service
Rated 2 out of 5 by
Lisa5998 from
Not as easy as it use to be
I have used TurboTax for decades and the fact is it is so difficult to navigate. I am actually going to try another software and see what the ease is and compare the two. I just don't like the online version at all!
Date published: 2023-05-24
Rated 5 out of 5 by
Three Three Three from
Stress level zero
Very stress about doing taxes today...but using Turbo tax site cleared that up within an hour...would have been faster but didn't have all my information in front of me..but will have it ready for next year!
Date published: 2023-05-24
Rated 5 out of 5 by
GusLuv from
Very efficient
Easy to use and helpful with search and questions.
Date published: 2023-05-24
Rated 4 out of 5 by
Castagnerede from
Excellent but for one reason
I use TurboTax to file Trust accounts and for this it is excellent. However, there is one major issue that continues each year. When I save a pdf file, the filename is distorted. Each time I have to write in the name of the return and this gets complicated when I have numerous accounts all with similar names. Please fix this.
Date published: 2023-05-24
Rated 5 out of 5 by
Lance 77 from
So far it’s been great
It all depends on how long I have to wait for my funds. Weather I really like the service.
Date published: 2023-05-24
Rated 1 out of 5 by
null from
You Fail me every year!
My wife is NOT AMERICAN and has no Social Security Number. She has no need for a Social Security number because she lives and works at the University of Las Palmas de Gran Canaria, SPAIN. She is a SPANISH citizen not an American citizen. Why penalize me because she does not have a Social Security Number? Each year I am prohibited from filing by E-mail because I cannot supply you with her Social Security Number.
Date published: 2023-05-24
Rated 5 out of 5 by
Tbser127654fyg6576 from
Great customer service
Return was rejected, agent contacted me to ensure I recieved the notice and emailed steps to resolve and resubmit. The error that was caught was SSN related so thank you for sending the alert!
Date published: 2023-05-24
Rated 5 out of 5 by
Todd9 from
Helpful
Got rejected, they helped me go through and fix the issue and refile, and they stored my information so I didn't have to fill everything out again, Thanks, TurboTax
Date published: 2023-05-24
Rated 5 out of 5 by
Walking idiot from
I'm an idiot
Awesome. ¡¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2023-05-24
Rated 3 out of 5 by
Frustrated in CA from
Hate new format
Awful... couldn't access the forms individually I live in California and it wouldn't calculate that my Fed and State deadlines were extended to Oct. & calculated a penatly
All TurboTax® Offerings Reviews - Page 36
Date published: 2023-05-24