TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
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TurboTaxTurboTax Customer Ratings & Reviews
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Rated 2 out of 5 by from Turbo Tax is expensive than other brands This is the last time I will use this product after over 18 year. I am supposed to get a free State returns but in the end I have to pay twenty five dollars. I have never been able to file for the State returns for free even though it was put into writing and you never have a good customer service to talk to.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to use Turbo tax was easy to use, and lot of support. I recommend the program to all.
Date published: 2023-04-10
Rated 3 out of 5 by from IP PIN issue Please make it where you can just list the IP PIN when you're putting in the general info and save people the problem of getting repeatedly rejected. This was really irritating!!
Date published: 2023-04-10
Rated 4 out of 5 by from Turbo Tax does not get easier to use as the years. Turbo Tax continues to present like most tech written programs by people who have had a computer in their hands since childhood and seem to find it hard to realize that a lot of reasonably intelligent people using the program have not had that experience and. The program has a tendency to be misleading and mis-directing by offering two choices from a question but blue circles the answer the program thinks you will make or wants you to make. And you should suspend with the rah-rah exclamations.
Date published: 2023-04-10
Rated 5 out of 5 by from Very Fast and efficient Fourth year with Turbotax! Enjoyable and fast! I look forward to using Turbotax next year!
Date published: 2023-04-10
Rated 4 out of 5 by from Turbo Tax, Good but changes every year My experience with Turbo Tax is good. I appreciate the help from the chats and they are gracious. However, it's not easy to get answers to questions and things seem to take a long time. The format seems to change every year and exact definitions aren't included in many places. Moving back and forth through the screens isn't very intuitive to me and seems to have gotten more complex. My tax situation hasn't changed much but going through turbo tax seems to get more complicated all the time. It could be user error too! :) Even the end when you go to pay, you get pushed into those credit karma screens that don't look like you're going to be able to pay from your own account. At this point, I'm not looking to research any new organizations and just want to finally file. Thanks!
Date published: 2023-04-10
Rated 3 out of 5 by from Thank you Really appreciate the resource. The time estimate was way off! But that may be me. I hate taxes. This made it less hate-able. Price a little high.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is Awesome My first time filing with Turbo Tax had some challenges completing the form and submitting it to the IRS. I spoke with 2 people, one helped me complete the form and another helped me with submitting the form. It finally went through and I was relieved.
Date published: 2023-04-10
Rated 5 out of 5 by from Staying with TurboTax I've used TurboTax for 7 years. No need to go anywhere else.
Date published: 2023-04-10
Rated 5 out of 5 by from turbo tax I have used turbo tax for years. Even as life changes and my return changes turbo tax makes it so easy with information I need to make sure I am filing correctly.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3499
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Turbo Tax is expensive than other brands This is the last time I will use this product after over 18 year. I am supposed to get a free State returns but in the end I have to pay twenty five dollars. I have never been able to file for the State returns for free even though it was put into writing and you never have a good customer service to talk to.
Date published: 2023-04-10
Rated 5 out of 5 by from Easy to use Turbo tax was easy to use, and lot of support. I recommend the program to all.
Date published: 2023-04-10
Rated 3 out of 5 by from IP PIN issue Please make it where you can just list the IP PIN when you're putting in the general info and save people the problem of getting repeatedly rejected. This was really irritating!!
Date published: 2023-04-10
Rated 4 out of 5 by from Turbo Tax does not get easier to use as the years. Turbo Tax continues to present like most tech written programs by people who have had a computer in their hands since childhood and seem to find it hard to realize that a lot of reasonably intelligent people using the program have not had that experience and. The program has a tendency to be misleading and mis-directing by offering two choices from a question but blue circles the answer the program thinks you will make or wants you to make. And you should suspend with the rah-rah exclamations.
Date published: 2023-04-10
Rated 5 out of 5 by from Very Fast and efficient Fourth year with Turbotax! Enjoyable and fast! I look forward to using Turbotax next year!
Date published: 2023-04-10
Rated 4 out of 5 by from Turbo Tax, Good but changes every year My experience with Turbo Tax is good. I appreciate the help from the chats and they are gracious. However, it's not easy to get answers to questions and things seem to take a long time. The format seems to change every year and exact definitions aren't included in many places. Moving back and forth through the screens isn't very intuitive to me and seems to have gotten more complex. My tax situation hasn't changed much but going through turbo tax seems to get more complicated all the time. It could be user error too! :) Even the end when you go to pay, you get pushed into those credit karma screens that don't look like you're going to be able to pay from your own account. At this point, I'm not looking to research any new organizations and just want to finally file. Thanks!
Date published: 2023-04-10
Rated 3 out of 5 by from Thank you Really appreciate the resource. The time estimate was way off! But that may be me. I hate taxes. This made it less hate-able. Price a little high.
Date published: 2023-04-10
Rated 5 out of 5 by from Turbo Tax is Awesome My first time filing with Turbo Tax had some challenges completing the form and submitting it to the IRS. I spoke with 2 people, one helped me complete the form and another helped me with submitting the form. It finally went through and I was relieved.
Date published: 2023-04-10
Rated 5 out of 5 by from Staying with TurboTax I've used TurboTax for 7 years. No need to go anywhere else.
Date published: 2023-04-10
Rated 5 out of 5 by from turbo tax I have used turbo tax for years. Even as life changes and my return changes turbo tax makes it so easy with information I need to make sure I am filing correctly.
Date published: 2023-04-10
All TurboTax® Offerings Reviews - Page 3499