TURBOTAX CUSTOMER REVIEWS

TurboTax Product Reviews

Browse thousands of real customer reviews to learn why TurboTax is
America’s #1 tax prep provider.

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Rated 5 out of 5 by from So user friendly I got late 1099's and had to do an amend...was very easy to do
Date published: 2023-04-12
Rated 5 out of 5 by from Tax Time Always a easy process and very helpful tips due to me have 1095-c insurance.
Date published: 2023-04-12
Rated 5 out of 5 by from Great Experience Had a great experience! Will definitely use again!
Date published: 2023-04-12
Rated 5 out of 5 by from Makes the pain of taxes so much easier Need to be patient and just go through the questions and forms. Best way to do taxes.
Date published: 2023-04-12
Rated 2 out of 5 by from Incessant Attempts to Upsell Are Maddening At every possible opportunity you're trying to get me to upgrade my package, pay to speak to a tax expert, etc. etc. ad nauseam. Please stop! Just. Freaking. Stop! Also, there were several times I got stuck visiting a screen over and over because you weren't explaining what was wrong.
Date published: 2023-04-12
Rated 5 out of 5 by from It works great every year Taxes are complicated, Turbo Tax is not. Will continue to use them.
Date published: 2023-04-12
Rated 4 out of 5 by from Quick but unnerving Went step by step but when it suggested standard deduction and didn't ask about specific property tax it was a little unnerving. Maybe give a better explanation at the beginning about how you figure out standard is better and that you wont ask for specific info would be less unsettling.
Date published: 2023-04-12
Rated 1 out of 5 by from e-file didn't work while i have positive experience with turbo tax canada., the US version did not work for e-file. I could not get assistance via telephone nor online. I thought problem tied to California state return that i paid extra for. Trouble shoot would not amend information that was correct. I finally gave up and mailed both federal and California returns
Date published: 2023-04-12
Rated 4 out of 5 by from Turbo Tax is Good Tthe best part of turbo tax is the phone calls that are quick and informative.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo tax is great! I like how easy it is to input investment information and cover things from year to year.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3498
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So user friendly I got late 1099's and had to do an amend...was very easy to do
Date published: 2023-04-12
Rated 5 out of 5 by from Tax Time Always a easy process and very helpful tips due to me have 1095-c insurance.
Date published: 2023-04-12
Rated 5 out of 5 by from Great Experience Had a great experience! Will definitely use again!
Date published: 2023-04-12
Rated 5 out of 5 by from Makes the pain of taxes so much easier Need to be patient and just go through the questions and forms. Best way to do taxes.
Date published: 2023-04-12
Rated 2 out of 5 by from Incessant Attempts to Upsell Are Maddening At every possible opportunity you're trying to get me to upgrade my package, pay to speak to a tax expert, etc. etc. ad nauseam. Please stop! Just. Freaking. Stop! Also, there were several times I got stuck visiting a screen over and over because you weren't explaining what was wrong.
Date published: 2023-04-12
Rated 5 out of 5 by from It works great every year Taxes are complicated, Turbo Tax is not. Will continue to use them.
Date published: 2023-04-12
Rated 4 out of 5 by from Quick but unnerving Went step by step but when it suggested standard deduction and didn't ask about specific property tax it was a little unnerving. Maybe give a better explanation at the beginning about how you figure out standard is better and that you wont ask for specific info would be less unsettling.
Date published: 2023-04-12
Rated 1 out of 5 by from e-file didn't work while i have positive experience with turbo tax canada., the US version did not work for e-file. I could not get assistance via telephone nor online. I thought problem tied to California state return that i paid extra for. Trouble shoot would not amend information that was correct. I finally gave up and mailed both federal and California returns
Date published: 2023-04-12
Rated 4 out of 5 by from Turbo Tax is Good Tthe best part of turbo tax is the phone calls that are quick and informative.
Date published: 2023-04-12
Rated 5 out of 5 by from Turbo tax is great! I like how easy it is to input investment information and cover things from year to year.
Date published: 2023-04-12
All TurboTax® Offerings Reviews - Page 3498